The purchase process was straight forward and easy to navigate. Customer support was excellent. Eddy H. kept me updated every step of the way and addressed any questions I had. An excellent value for... Ver mais
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Veja o que dizem as avaliações
The staff, and more specifically Oliver was very knowledgeable of the technical aspects behind all of the questions I asked. He was able to guide me with the decisions I am making regarding a custom... Ver mais
Had some frustration with my bank when ordering some PC’s but, the silver lining was the Origin people were very helpful and patient while I straightened it out. And the result… the PC’s are awesome.... Ver mais
I bought a sim racing PC for myself and a gaming PC for my daughter and we couldn't be happier! The build quality is fantastic, everything is plug and play out of the box and the customer service supp... Ver mais
Detalhes da empresa
Escrito pela empresa
ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail. With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life. Please give us a call or visit our live-chat for questions. We're here for you!!
Informações de contato
Miami, Estados Unidos
- originpc.com
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and Curteous help
Odette N. was very quick and helpful in answering my questions. She provided information and links to supplement. It was very plesant.
I reached out to customer support after using the custom build tool
I reached out to customer support after using the custom building tool with some questions. Flex was exceedingly helpful and his advice was spot on. He reviewed my prospective rig and made insightful recommendations with solid reasoning. I feel more confident with my component selections and look forward to the new system.
Origin PC is the real deal
Origin PC is the real deal. This will be my 3rd rig from them. It’s extremely well packaged for delivery, the machine runs fast, and if your lucky enough to get Oliver on the support team, he’s is the best there is… best there ever will be. 10/10 would again.
Flex was very helpful
Your associate, Flex was very attentive to my questions and updated me about my order. Good customer service.
Fantastic Support Structure
There was clear and precise communication from the moment my order was submitted; & constant communication with updates and details about the delivery + support information. Went above and beyond my expectations for a large corporation; & would certainly recommend to another person to look into.
As someone who owned an old PC that…
As someone who owned an old PC that hardly got the job done, I decided to go with Origin PC's. Despite me knowing how to build a PC, I didn't have the time with my busy schedule. I am impressed, and that is an understatement. Their support is amazing, their specs are good for the price, and honestly, I am shocked.
I ordered my Origin PC on December 9th, and received the PC on December 19th, just 10 days, for a full build, integration, QA, and shipping. Out of the box, it is a beast, it runs amazing, and I would 10000000% recommend them to anyone and everyone.
Odette N ,GOLD STANDARD !!!!
Odette N, hope i spelled that correct, was quick on the response, friendly and easy to understand. If the whole experience goes this well, i will be buying the wife a custom laptop after my desktop is built.
Thank you,
Vincent Taylor 5150 !!!!!
Gave experience from start to finish
Gave great advice for the system I wanted. Steered me away from more expensive options that I didn't need.
Flex C my customer service rep did a great job keeping me updated on my build and shipping. Got my system a day ahead of time. Everything worked perfectly.
Thank you Flex for helping
The support was great and the website and customization software was top notch I would like to spotlight Flex for the awesome customer support>
Odette N did a great job helping me !
Odette N did a great job helping me !
The staff are amazing
The staff are amazing. Shout out to Flex C. Proactively kept me up to date on my order. The machine is amazing, really helping my business succeed.
Chris D.
Planright.ai
Old lazy PC builder who just bought a prebuilt
I've built 5 PCs over the years, but I just turned 70 and decided my eyesight is so bad that I would have trouble building another one. So I decided to buy a prebuilt instead. My biggest concerns were quality components, build quality and BIOS configuration. I selected Origin because of their good reputation and I liked the components I could select.
I am very happy with the Origin PC purchase process and Oliver's (Sales support) frequent and informative communication from order to delivery. The PC arrived earlier than estimated and in good shape, it booted OK (nothing had shifted in transit) and the build quality looked excellent. I was pleasantly surprised to see that the memory was configured correctly to run at 6000 MT/s (instead of some default lower speed).
So yes, I'm very happy with the PC and my Origin PC transaction!
I sent them a minor "Getting Started" suggestion: Include instructions on how to activate OEM Windows. --- Windows 11 Home reported that it wasn't Active, requires OEM activation. I looked through my paperwork and emails for a key, but couldn't find anything. I then googled "activate OEM Windows" and found a reference that said to click Troubleshoot and it would activate, which it did. I'm computer literate, but this wasn't something I had ever encountered since my builds were normal Windows installs and had a key. This was a minor speed bump, but I suspect it results in a few support calls for you that could be avoided and it would reduce some user frustration.
Cheers,
Roy
An old retired PC gamer who plays BF6, horribly, but still plays. 🤪
--- System Info
Case : OPC Millennium Prime
I/O Port Placement : I/O Port Bottom
Processor: AMD Ryzen 7 9800X3D
Motherboard: MSI PRO X870E-P WiFi
Memory: VENGEANCE RGB 32GB (2x16GB) DDR5 6000MT/s
System Cooling: CORSAIR iCUE LINK TITAN 360 RX RGB AIO
System Fans: Corsair iCUE LINK RX120 RGB
Graphics Cards: NVIDIA GeForce RTX 5080 16GB
Operating System: MS Windows 11 Home
Operating System Drive: Samsung 9100 PRO 2TB
Power Supply: Corsair RM1000x Shift Series PLUS GOLD
I was ordering a laptop for my kid
I was ordering a laptop for my kid, and not only was it super easy to choose what I wanted for the build, but Eddy Hernandez kept me abreast of the situation on every single step!
He told me when it was received, when it was being built, when it was being programmed, when there was QC being done, and even when it shipped. I have never in my entire life had such a detailed service.
10/10 experience. If I am ordering another custom laptop, Origin is getting my business first!
PC Working Great Out of the Box
PC is working great out of the box, was packed expertly and the service member Flex had good communication throughout the whole process. The build is solid and well organized, there wasn't any bloatware as far as I could see beyond the company background. Hopefully I don't have to use the support service but its there if I need it.
I was quickly referred to someone who could help
Eddie Hernandez want able to help me directly with my issue, but he promptly referred me to someone who could.
Oliver was very helpful and patient…
Oliver was very helpful and patient with my requests! I truly appreciate the time, effort, and professionalism in providing us with a solution.
Excelent Customer Support
Excellent customer support. They also say they can't honor specific or special requests, but they do read them in the comments and try their best (which happened for me!).
Fas,easy and helpful
Fast,easy, and helpful service and information about my issue that was resolved in just a few minutes.
Jay F
Jay F
Was very helpful with answering all questions in a timely manner, and resolving a (small) problem involving the Pro Kit very quickly. The rig runs perfectly, no issues at all.
Great quality! (Origin Custom Labs Desktop PC)
Service rep Oliver kept me well updated on my order, despite me never responding, computer had some buggy issues at first, but were all easily remedied by changing a couple BIOS settings. Runs great; can handle multiple programs on multiple screens. Wiring is clean and doesn't interfere with the aesthetics- 10/10, buying another for my friend.
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