Have used Orion for over 30 years in my old home and new house, for windows and doors. Friends and family have used them on my recommendation. Great showroom, top quality products with long guarantee... Ver mais
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I was kept informed through out the process, the workmen were very respectable of my property and ensured they cleaned up after themselves. I was very happy with the fitting of my bow window, I will d... Ver mais
The bloke that turned up looked and our door and knew exactly what the problem was and had it sorted it minutes. Very well mannered professional and efficient. Thank you once again Orion windows.
Orion worked very well co-ordinating all the parts to rebuild our conservatory. Carl in particular who we saw to begin with was very passionate about in job and discussed alot of options with us. Mos... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Orion Windows is dedicated to providing excellent craftsmanship, value for money and outstanding customer service. Whether it is windows, doors, conservatories, orangeries, or a solid roof extension throughout North Yorkshire including Hull, Leeds Scarborough, York & Harrogate. Incorporating the latest in product innovation and design at Orion Windows we treat every customer as unique.
Informações de contato
Audax Road, YO30 4US, York, Reino Unido
- 01904 690881
- sales@orion-windows.co.uk
- orion-windows.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Orion came out to resolve a problem…
Orion came out to resolve a problem with my front door. Firstly the ease at which to contact them and them to arrange a time to come was excellent. Also the technician contacted me as promised prior to coming and when he was here he was professional and friendly

Resposta da Orion Windows
Problem solved
The member of the snagging team from Orion was booked to arrive at 8am. He arrived on time identified the problem and put it right with speed and tidiness

Resposta da Orion Windows
Great service …
Our request for repair was dealt speedily and professionally. Very happy customer

Resposta da Orion Windows
Great Service From Orion Windows
Great customer service from Lynn who was very helpful when resolving an issue with a pane of glass.
The engineer was also a nice guy, very efficient and friendly.
Overall good experience with Orion Windows who installed our windows in our home when we moved in, replacing all the rotten wooden ones.
Would recommend and use again.

Resposta da Orion Windows
The Orion Team were wonderful
The Orion Team were wonderful. From the office to the hands on professionals.
I had windows, doors and a bespoke conservatory built. 'Delighted'was the word to describe the way I felt with the finished result! I met over 10 lovely men in the company and they all travelled a long distance for the project and worked in cold weather conditions. I
was treated with respect.
The Office staff were polite and helpful. I recommend this team 100%. A big thank you from me!

Resposta da Orion Windows
Lovely conservatory
After my conservatory was completed, it was even better than I imagined. I like it very much. The employees in each department gave me good suggestions. It is a trustworthy company. Thank you Paul, Richard and all.

Resposta da Orion Windows
The 2 guys worked hard and did a very…
The 2 guys worked hard and did a very good job. They tidied up afterwards and “handed over” the two doors making sure we were happy with them .
The after sales service was quick, courteous and efficient whilst arranging a visit for minor adjustment to the handles and locks.
I would definitely recommend Orion

Resposta da Orion Windows
Outstanding After sales support
Richard from Orion Windows came to replace the sealed units in our French Doors that were purchased 2020. Great after sales support, very helpful and friendly. Would definitely recommend Orion Home Improvements.

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Great service from start to finish.
Great service from start to finish. Quality product fitted quickly and professionally. Good follow up. We were kept very well informed with times and dates etc. Highly recommended.

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FULFILLING THEIR PROMISED GUARANTEE
FULFILLING THEIR PROMISED GUARANTEE IS AN EXCELLENT ASPECT OF OUR PURCHASE

Resposta da Orion Windows
Top team of people
We had fabulous assistance/advice from making our initial enquiry to moving into our new home
Nothing seemed too much trouble.handover from colleagues was seamless and we felt able to tell of any anxieties( some were trivial ) Never felt like this
Imelda Melanie and Jess felt like family
Nearing moving date Simon the site foreman was and still is easily approachable listened and answered our queries putting a plan in place and resolving items seamlessly
Our home is perfect .we are very proud indeed
My husband would speak of the finish and how well things have been done
I appreciate all of this but to me for it to feel like our home as soon as we walked in was and still is wonderful
The people working on site were always easy to speak to and very thoughtful at all times
I couldn't recommend Orion more highly and the team of people working for them
Thank you

Resposta da Orion Windows
Graphite French doors…
Over the moon with my graphite French doors from Orion, they look stunning. Had a couple of small niggles but cannot fault the customer service I have received. Had to have one sealed unit replaced as there were streaks between the glass but these weren’t noticed until the sun shone. No problem having it replaced, was done within the week. Definitely recommend this company 💯 %

Resposta da Orion Windows
It took a long while for a person to…
It took a long while for a person to come after we were told a part had to be ordered. It had been in the shop a few weeks and we were not informed, we had to ring and inquire ourselves

Resposta da Orion Windows
Great engineer arrived to fix window…
Great engineer arrived to fix window handle and back door knee exactly what he was doing fixed window first now works great then onto our back door that had stoy shutting properly now works like new. The Engineer was very efficient and clean worker took his boots off outside, what more could I ask for great experience thanks Orion

Resposta da Orion Windows
Excellent service
Excellent service from start to finish. The engineer rang to say when he would arrive and then explained everything and was completed work quickly and efficiently.
We received a follow up call to check if everything was rectified and to ensure we were happy with the service.

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We waited a while for the glass to be…
We waited a while for the glass to be delivered, but when it arrived the two men that fitted it were fast, efficient and no mess. They cleaned the glass aswell.

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Great company
Excellent company , good communication with customers. I have recently had a small repair done that was covered by the guarantee , another good experience of quality workmanship and good customer service.

Resposta da Orion Windows
Great communication throughout and…
Great communication throughout and after care is superb. I have been using them in my properties for over 23 years and would go no where else !

Resposta da Orion Windows
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