Ornamentallyyou Avaliações 900

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a great company owned by a professional owner! I initially had a small hiccup with my order, but upon contacting Mae, owner I believe, she began right away solving the issue quickly while... Ver mais

Avaliado com 5 de um total de 5 estrelas

This company does not only have wonderfully well made products- their customer service is exceptional. When I noticed that my item wasn’t shipped- it was easy from order confirmation to reply and ask... Ver mais

Avaliado com 5 de um total de 5 estrelas

Not only did I find the most perfect ornament to bring to my friend’s tree trimming/Thanksgiving dinner but, it arrived two days before Thanksgiving even though I forgot to add express shipping. I was... Ver mais

Avaliado com 4 de um total de 5 estrelas

All the items were very nice, but I took one star off because the packaging of the ornament was nonexistent. I ordered 3 items, two of which were packed well. However, the ornament was just put in a v... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Natalinos
  2. Loja de decoração de design de interiores

Escrito pela empresa

Ornaments for every occasion!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

900 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love the ornament

Love the ornament. Can't wait for it to be opened on Christmas morning.

16 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi!

I’m so happy to hear you loved the ornament! 💛 It warms our hearts knowing it’ll be part of a special Christmas morning surprise. 🎁✨

Thank you for choosing OrnamentallyYou for your holiday gift — we truly appreciate your support and hope to make your next order just as memorable. 🌟

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

Very cute design

Very cute design. Well made. Nice gift bag included.

16 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Rene,

I’m so glad you liked the design and quality — and that the little gift bag added a nice touch! 🎄 Your feedback truly means a lot to our small business and keeps our team inspired to keep creating thoughtful pieces. ✨

At your service,
Mae | OrnamentallyYou Team

Avaliado com 3 de um total de 5 estrelas

I thought it looked much thicker than…

I thought it looked much thicker than in the picture especially the size looked better in your advertising! I will have too be more careful in the future!

15 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Rita,

Thank you for your feedback. I’m sorry to hear that the size wasn’t what you expected. The dimensions are listed in our product description for reference, but I completely understand how photos can sometimes make items appear different.

I’ve also sent you an email so we can look into this further and ensure you’re happy with your purchase—please feel free to reply there anytime. 💛

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

I would like to publicly apologize for…

I would like to publicly apologize for referring to Ornamentallyyou as the enterprise which upset me for the Chef Mug I ordered for my son-in-law, as a 2025 Christmas gift. The truth is that the mug I ordered from them was for my daughter, as a 2025 Christmas gift and the same is absolutely beautiful and I know she will love it. The Chef Mug which I ordered from another company, Paisley Artistry, is not what I was expecting from them. It really disappointed me. I have written to them, but as of this moment, I have not received any notice from them, regarding my complaint.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Deacon Frederick,

We truly appreciate your kind message and clarification — it means a lot to us. We’re so glad to hear that your daughter’s mug brought you joy and that you’re pleased with the quality. 🎁 Your support and understanding are deeply valued by our small team, and we’re honored to have earned your trust.

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

Fast shipping and A+ product.

Fast shipping and A+ product.

15 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Amy,

Thank you so much for your kind words! We’re thrilled to know you loved your order and that it arrived quickly. Your support means the world to our team.

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

Item better than picturedv

Item better than pictured! Quick shipping, careful packaging.

15 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Thank you so much for your kind feedback! We’re thrilled to hear that your item looked even better in person and that it arrived safely and quickly. Your satisfaction truly means a lot to us.

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

I did look up your company before…

I did look up your company before ordering and it “passed the test”. I received my order in a timely fashion and I am quite pleased with the quality.

14 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Nancy,

Thank you so much for taking the time to leave a review! We’re thrilled to hear that your order arrived on time and that you’re pleased with the quality. Your feedback means a lot to us and helps us continue providing great service.

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

beautiful ornaments

quality products. relatively fast shipping. colors are vibrant and exactly what i was looking for

13 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Gary,

Thank you so much for your kind words! We’re thrilled to hear you loved the ornaments and that the colors and quality met your expectations. Your feedback truly means a lot to us—it helps our team keep creating pieces that bring joy to our customers.

We appreciate your support and hope to serve you again soon!

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

I’m from Texas and we call this Willie…

I’m from Texas and we call this Willie Nelson country. Love my Willie ornament.

11 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Nancy,

That’s wonderful to hear! We’re so glad you loved your Willie ornament and that it found the right home in Texas.

Thank you for taking the time to share your feedback and for supporting our business!

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

Everything I ordered was perfect

Everything I ordered was perfect. Exactly what I wanted. Received my order quickly. Thank you very much!

13 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Clare,

Thank you so much for your lovely feedback! We’re delighted to hear that everything in your order was perfect and arrived quickly. It truly means a lot to know you’re happy with your purchase.

We appreciate your support and hope to create more pieces you’ll love in the future!

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

Great product selection

Great product selection, excellent quality and timely delivery. Especially like the Pre-Order options and designs. We are going very old-time, vintage Christmas this year, so everything that we purchased will blend effortlessly.

11 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Dan,

Thank you for such a wonderful review! We’re so glad to hear that you’re happy with the product selection, quality, and delivery experience. It’s great to know our pre-order options and vintage designs fit perfectly with your old-time Christmas theme—what a beautiful idea!

We truly appreciate your support and hope our ornaments help make your holiday season even more special.

At your service,
Mae | OrnamentallyYou Team

Avaliado com 4 de um total de 5 estrelas

The ornaments are lovely

The ornaments are lovely. They're just a little smaller than I expected. But very nice.

6 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Loretta,

Thank you so much for your feedback! I’m glad to hear you found the ornaments lovely. We do our best to be very transparent about the sizes on our listings—you can always see the exact dimensions in each product description. Some ornaments are slightly larger or smaller than others depending on the design and material used.

We truly appreciate you taking the time to share your thoughts and for choosing OrnamentallyYou. I hope the ornaments add a special touch to your holiday décor!

Avaliado com 5 de um total de 5 estrelas
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Pam,

Thank you so much for sharing your feedback! I’m delighted to hear that the product lived up to your expectations. It means a lot to us to know you’re happy with your purchase.

We truly appreciate your support and hope to serve you again soon!

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

The quality of the product.

1 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Elena,

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear you’re happy with the quality of our product. 🛍️ Your feedback truly brightens our day and motivates us to keep delivering our best. 😊

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

The ornament arrived on time and is…

The ornament arrived on time and is very nice. Happy with it to give as a gift.

29 de setembro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Thank you so much for your kind words! 🎁 We’re so happy to hear your ornament arrived on time and that you’re pleased with it. Knowing it will make a wonderful gift truly makes our day! ✨

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

Easy ordering and not too long for…

Easy ordering and not too long for delivery. Also had a bumble bee gnome I’ve been looking for

1 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Barbara,

Thank you so much for your wonderful review! 🐝✨ We’re thrilled to hear that ordering was easy and that your delivery arrived quickly. It’s great that you found the bumble bee gnome you’ve been looking for—we hope it brings a smile! 😊

At your service,
Mae | OrnamentallyYou Team

Avaliado com 4 de um total de 5 estrelas

Except for one item I've purchased,they…

Except for one item I've purchased,they have all been very pretty and I was pleased with them.

1 de outubro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Deborah,

Thank you so much for your feedback! 🌟 We’re glad to hear most of your items have been very pretty and that you were pleased with them. Regarding the one item that didn’t meet your expectations, we’d love to learn more so we can assist you. Please feel free to reach out to us at customerservice@ornamentallyyou.com
.

We truly appreciate your support! ✨

At your service,
Mae | OrnamentallyYou Team

Avaliado com 4 de um total de 5 estrelas

Nice items. Packaging needs improvement.

All the items were very nice, but I took one star off because the packaging of the ornament was nonexistent. I ordered 3 items, two of which were packed well. However, the ornament was just put in a velvet drawstring bag and dropped loose in the box with the two heavier items. There was no plastic bag, no padding, no protection at all. I can't believe it didn't arrive damaged.

23 de setembro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Anne,

Thank you so much for sharing your feedback! We’re thrilled to hear you enjoyed your items. 🛍️ We’ll have this investigated and share your note with our warehouse team to ensure everything is reviewed.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at customerservice@ornamentallyyou.com
.

We truly appreciate your support and hope your ornament brings you joy! ✨

At your service,
Mae | OrnamentallyYou Team

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

30 de setembro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Donna,

Thank you so much for your feedback! 🚚✨ We’re glad to hear your order arrived promptly and hope you’re enjoying your purchase. 😊

At your service,
Mae | OrnamentallyYou Team

Avaliado com 1 de um total de 5 estrelas

no customer service at all

no customer service at all, did not respond to messages, finally got a refund. Will NEVER use again!

23 de setembro de 2025
logotipo da Ornamentallyyou

Resposta da Ornamentallyyou

Hi Mary,

I’m truly sorry you feel this way. You sent a message through Etsy on a Sunday regarding the missing items, and we responded right away to let you know we’d investigate further. Please understand that we also need to coordinate with the shipping courier when it comes to missing packages.

You also called on a Saturday, and we sincerely appreciate you taking the time to reach out. However, as clearly stated on our website, we don’t have phone support during weekends. We’re a small team that values being responsive while also maintaining a healthy work-life balance—our support team rests on weekends so they can start the week refreshed and ready to assist again.

That said, you can always reach us by email at customerservice@ornamentallyyou.com, and we’ll get back to you promptly once support hours resume.

We followed up with you first thing on Monday, spoke with you directly, and processed your refund immediately. Thank you again for your feedback, and I’m truly sorry for the inconvenience. I hope we can better assist you in the future.

At your service,
Mae | OrnamentallyYou Team

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