To start off I received phenomenal customer service and support for my orders and always treated as part of a family! The fragrances such as Anfar Vague and Anfar Midnight Frost Intense genuinely have... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... Ver mais
A empresa respondeu
I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... Ver mais
A empresa respondeu
I recently had the chance to try two fragrances from Oudhshop, Azalea by Adyan and Midnight Frost Intense by Afnan, and I honestly enjoyed both of them. Azalea feels soft, elegant and really ea... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.
Informações de contato
17 Market Square, E14 6AQ, London, Reino Unido
- 07438304155
- sales@oudhshop.co.uk
- oudhshop.co.uk
4,3
Excelente
456 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Oudh Shop
Thank you very much for your review. It means a lot for us.
Resposta da Oudh Shop
Thank you so much, Tochi! We’re glad to hear the fragrance lasted well and that your Mrs loved it. We appreciate your support!
Resposta da Oudh Shop
Hi Emmanuel,
We are genuinely disappointed to see another 1-star review from you, especially after already addressing your concerns in detail previously.
As mentioned before, we do not sell fake or counterfeit products under any circumstances. The fragrance you purchased — Dehn Al Oud Hindi — is a niche, pure Oud perfume with a very strong and unique scent profile, which can sometimes be mistaken as unfamiliar or “different” by customers who are new to pure Oud fragrances.
We also recommended this perfume based on your own request for a pure Oud scent. Before this purchase, you had asked for recommendations and were satisfied with the options provided. This time, the fragrance simply may not have matched your personal expectations, which we completely understand — Oud is not for everyone.
To help prevent this type of misunderstanding in the future, we have introduced a perfume testers section on our website so customers can try scents before purchasing full bottles.
We remain committed to transparency, authenticity, and customer satisfaction. If you would like further assistance, we are more than happy to help.
Thank you.
Fast delivery
Fast delivery, bottle looks nice,not much time lasting fragrance, probably that's why lower price
23 de outubro de 2025
Resposta da Oudh Shop
Thank you for your review, Gabriela Grunvald! We appreciate you taking the time to share your feedback on the fast delivery and the bottle's design.
We're sorry to hear you found the fragrance's longevity to be shorter than expected. We aim to offer a range of products to suit all budgets and preferences. The pricing often reflects the perfume's concentration level and ingredient sourcing, which can impact its lasting power.
We always recommend checking the fragrance concentration (e.g., Eau de Parfum, Eau de Toilette) on the product page for details on expected longevity.
We hope you still enjoy the scent while it lasts, and we look forward to serving you again!
Resposta da Oudh Shop
Thank you so much for your excellent feedback, Mr. Ahmed!
We're thrilled to hear that you enjoyed the perfume, received good service, and experienced prompt delivery. Providing a great experience from start to finish is our top priority.
We truly appreciate your support and look forward to welcoming you back to Oudh Shop soon!
Resposta da Oudh Shop
Thank you for your fantastic review, EvaSmi!
We're delighted to know you found our offerings to be good products and that you love the smell! We focus on sourcing high-quality fragrances, so your feedback is very much appreciated.
We look forward to helping you find your next favourite scent soon!
Such a Sophisticate Beautiful Perfume
I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would definitely recommend this seller, who has a huge collection of other beautiful smelling perfumes which I intend to invest in. Thank you Oudh Shop.
4 de setembro de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Thank you so much, Zawadi, for your wonderful review! We're delighted you love the Rose Vanilla perfume and appreciate your kind words. We look forward to helping you discover more of our collection soon! 🌹✨
Very good oud and nice perfume
Very good oud and nice perfume
27 de setembro de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Thank you Sami for your review. We'll see you again soon.
Genuine all round
I am fed up of buying fakes on ebay and amazon
why are people faking items which are reasonably priced as it is.i can guarantee most perfumes and aftershaves bought on ebay and Amazon are bulk bought on aliexpress and sold on as originals on these platforms.i contacted the oudh shop via phone and the chap was very helpful as i had issues paying with paypal.he rang me back to make sure everything was fine.i received my order 2 days later which is today the 19th and the items i bought that came are as far as i can tell the real deal.the boxes are totally different than the ones i received from ebay and Amazon and the actual perfume soon as you spray it you can tell it's what it should be.strong long lasting.yes it's my first order but i shall be ordering more for my friends and family.thank you Oudh Shop
19 de setembro de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Thank you so much for your kind words, Nemesis! 🌹 We’re glad you had a smooth experience with us and are enjoying your authentic perfumes. Your support means a lot, and we look forward to serving you and your loved ones again soon.
The delivery was quick and the…
The delivery was quick and the packaging was good too
22 de agosto de 2025
Resposta da Oudh Shop
Thanks so much, Emilio! We're glad you were happy with the fast delivery and quality packaging.
Great customer service
Great customer service, great value for money the gifts were loved and very much appreciated and most importantly received my order on time to I will definitely order from you again and I'm definitely highly recommending you to others to thank you.
22 de agosto de 2025
Resposta da Oudh Shop
Thank you so much, Abbas! We’re delighted to hear you loved the service and gifts. We truly appreciate your recommendation and look forward to serving you again soon!
This is my second order with Oud shop…
This is my second order with Oud shop and I am extremely pleased with my new fragrance Oud Essential.
The order was very well packed and was dispatched on time.
Thanks are extended to the Customer Service Manager for the excellent communication regarding the restock of the best-seller fragrance. Being kept in the loop is truly appreciated.
22 de agosto de 2025
Resposta da Oudh Shop
Thank you so much, Lamia! We’re thrilled to hear you’re enjoying your new Oud Essential fragrance. It’s wonderful to know our communication and service made your experience even better. We truly appreciate your continued trust and look forward to your next visit!
Amazing Artisan Oud
Amazing Artisan Oud. Quality perfume 👍beautiful packaging love everything. Thank you for the fast delivery 🚚
1 de setembro de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Thank you for your feedback.
M Bhacks
Good products.
Good quality.
I definitely recommend others to give a try.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Hi Mehrine
Thank you for shopping with Oudh Shop. We are please to hear your feeback.
Great experience
Great experience, a little worried when I didn’t get a confirmation email of my order, but after a message I received what’s app confirmation with all the details and expected delivery date. Great products and fast shipping! Will definitely be returning, thank you 🙏
20 de agosto de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Hello Kevin,
Thanks so much for the fantastic review! We're thrilled to hear you had a great experience with us.
We sincerely apologize for the initial worry about the confirmation email. We understand how important it is to have those details right away, and we're looking into why that happened so we can prevent it from recurring. We're glad our team was able to get you the information you needed quickly via WhatsApp.
We're happy to know you're pleased with the products and the fast shipping. We look forward to welcoming you back for another order in the future!
Best regards,
Oudh Shop Team
A great customer service
20 de agosto de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Hi Harshan,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with our customer service.
We really appreciate you taking the time to share your feedback.
Best regards,
Oudh Shop Team
Great product
Great veryquick and great product will definitely shop with you guys again.
5 de agosto de 2025
Resposta da Oudh Shop
Hi Andy,
Thank you for the fantastic review! We're so glad to hear that you're happy with your product and our quick service.
We really appreciate your business and look forward to seeing you again soon!
Best regards,
Oudh Shop Team
zero professionalism ,,,I bought…
zero professionalism ,,,I bought fragrance on birthday gift, purchase coming in time but with damage box. I send I described the situation, provided photos as documentation, and asked how the company would handle this situation, but I received no response. Maybe everything just looks good on the website, and someone is operating from a second-rate garage and gives the impression of a respectable company.
2 de agosto de 2025
Resposta da Oudh Shop
Dear Adam,
Thank you for your feedback, and we are very sorry about the condition of the package you received. We completely understand your disappointment, especially since it was a gift.
A replacement has already been sent and should reach you within the next working day. We hope this restores your confidence in our service, and we truly appreciate your patience and understanding.
Kind regards,
The Oudh Shop Team
PISTACHIO KUNAFA OUDH IS THE ONE TO BUY…
PISTACHIO KUNAFA OUDH IS THE ONE TO BUY NOW ABSOLUTELY ALMOST EDIBLE ! My WIFES favourite she wants to eat me . These guys have what it takes to smell good . OUDHH
1 de agosto de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Hi Aminul,
Thanks for the fantastic review! We're absolutely thrilled to hear that you and your wife love the Pistachio Kunafa Oudh. It's one of our favorites, too!
We're so glad we could help you find a scent that's a hit. We appreciate you taking the time to share your experience with us.
Best regards,
Oudh Shop Team
I Purchased the new Dubai Chocolate…
I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. The smell is incredible with a Chocolate and Sweet Note but like nothing you've ever smelt before. I will definitely be Purchasing again from Oudh Shop.
5 de agosto de 2025
Avaliação não solicitada
Resposta da Oudh Shop
Hi Samuel,
Thank you so much for the wonderful review! We're thrilled to hear you're enjoying your new **Dubai Chocolate Perfume**.
We took great care in designing the bottle and packaging, and it means a lot to know that you appreciate it. We're so glad you love the unique scent—it's truly one of our favorites!
We look forward to serving you again soon.
Best regards,
Oudh Shop Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.