ourdeal Avaliações 

1.826
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver mais

Avaliado com 4 de um total de 5 estrelas

Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver mais

Avaliado com 4 de um total de 5 estrelas

The item arrived next day and was well packaged and like new. It is exactly as described in terms of spec. The only issue was that it arrived in test mode and I didn't have a password to get in. Meani... Ver mais

Detalhes da empresa

  1. Loja de Informática
  2. Loja de computadores usados

Escrito pela empresa

Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.826)

16 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

As described & arrived next day BUT...

The item arrived next day and was well packaged and like new. It is exactly as described in terms of spec. The only issue was that it arrived in test mode and I didn't have a password to get in. Meaning I had to put it in recovery mode, do an online recovery, open it in Catalina and then reinstall latest Mac OS (which worked fine tbs) then and only then could I install my backup from time machine. It should have been supplied to me ready to setup as a new machine. Took a lot of time and hassle but there's nothing wrong with the machine, delivery and chatting to someone online before purchase was easy.

24 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So far, so good.

My old 27" iMac had given up the ghost, still working but no longer supported, and starting to get very tired. I did some checks online before buying a refurbished one. I loved my 27" so that's what I wanted again. The reviews on Ourdeal looked great but I've been bitten before so I rang them to check if they really existed and was surprised by the service I was given. Once I'd ordered it, the delivery was the next day! It is absolutely unmarked, looks in perfect condition and I couldn't be more pleased! All emails to the company have been answered immediately and positively. I have only had it 6 days at this point but all my checks have come up good. I'll be sure to edit & update this review if anything changes on that score but, up to now, so far, so good. Great company to do business with. Very pleased.

15 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HIGHLY RECOMMEND!!!

Excellent product (Apple IMac) at a really reasonable price! Super happy with this company & wouldn’t hesitate to use them again! Their customer service department even answered the phone to me on Boxing Day to answer my query as I’m not very technical and needed help setting up!

3 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently purchased a MacBook Pro from…

I recently purchased a MacBook Pro from OurDeal.co.uk which arrived promptly. This was due to my IMac finally giving up on me. Hastily, I looked on line and found OurDeal. Due to the cost of Apple equipment, I was keen to purchase reconditioned hardware and found OurDeal to be competitive. It turned out that my IMac was repairable and therefore, I no longer required the MacBook Pro which OurDeal refunded me without question. Thank you OurDeal, pleasure doing business with you, definitely come back again 😁👍

25 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I purchased an iMac 27” slim core i7

I purchased an iMac 27” slim core i7. Delivered well packaged within a couple of days although didn’t receive any notification of delivery date. After setting up the iMac noticed in the spec it was actually an i5 not an i7. Contacted Ourdeal who were happy for me to return it, as I had already set it all up and was overall satisfied with it decided I would prefer the £100 difference in price between an i7 and i5 refunded. Ourdeal refunded my £100 within a couple of days.
I am every happy with the iMac and good customer service.

25 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The iMac turned up pristine condition

The iMac turned up pristine condition. Through my own fault we had ordered the wrong one. We got in touch with Ourdeal they explained what to do for returns. I return the iMac and the refunded straight away. Very good company would use again.

29 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

OurDeal software scam

Hello again. Recently I gave a 5* review for OurDeal. I was completely happy with both their service and product.
However, the IMac came with a tempting free software offer if the purchaser gave favourable comments on TrustPilot.
The software was rubbish and would not load, I was advised by OurDeal to contact their help desk. This I did and was requested to pay £1 for initial service. This I stupidly did and after giving my issues was left hanging for 15 minutes when I ended the call. Today I find I have been charged £40 by the said software company. I cannot get back in touch with them unfortunately. So the Fraud team of my bank are now on their heals. Beware people, all that glitters is not gold!

17 de abril de 2024
Avaliação não solicitada
logotipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. We do not ask for favourable comments on Trust Pilot, i'm afraid. The review requests are automated. That review request will just ask you to rate your order. We've provided you the free software bundle as promised and we've asked you to send the screenshot showing where the customer was asked to pay - to ensure Open office is not doing this to other customers as it is a free Office application - and that we only advise the free software to ensure our customers get productivity without adding to customers cost. Its just a feature to help our customers.

Avaliado com 5 de um total de 5 estrelas

Very easy to deal with

I made a mistake and ordered the wrong computer. The team sorted things out really quickly with non nonsense. I sent the computer back, they refunded the money no problem and I bought the correct one.

5 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

These people are outright crooks

These people are outright crooks. I bought a Macbook Pro back in 2023. Sadly this machine I was only able to use a handful of times. At the time of purchasing I was told it was a 2018 Macbook Pro - later I found out the body was 2014 and the keyboard even older. In fact,the mousepad and the back light was no longer working along with five keys after only a handful of uses.They refused at Ourdeal to even take responsibility for their product. I have a memory of paying for an extra warranty but was still told but over email that it was no longer valid. Ourdeal do not seem to have a record of this warranty. I've lost £650 and I'll be contacting Consumer Rights as I've been cheated out of a lot of money. Disgusting treatment - these people should not be in business.
90% of me not happy of with it!

10 de maio de 2023
Avaliação não solicitada
logotipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. The machine you've purchased is a 2014 release. We've not mentioned/informed it as 2018 release, i'm afraid. We've tried our best to resolve the issues via email and provided all the troubleshooting steps. We've all the records of the orders/warranties etc. I can see you've not purchased any extra warranty. If you've purchased any extra warranty, you should have received the warranty confirmation email, it will be accessed via your account and you can also verify this with the bank/in your bank statements as well.

Avaliado com 5 de um total de 5 estrelas

I was looking for a refurbished Mac Pro…

I was looking for a refurbished Mac Pro book laptop and I found it easy to make a good choice. The laptop looks brand new, no scratches and in great condition. I also had the laptop in a couple of days with free shipping. I am very happy with my purchase.

25 de março de 2024
Avaliação não solicitada

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