ourdeal Avaliações 

1.826
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver mais

Avaliado com 4 de um total de 5 estrelas

Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver mais

Avaliado com 4 de um total de 5 estrelas

The item arrived next day and was well packaged and like new. It is exactly as described in terms of spec. The only issue was that it arrived in test mode and I didn't have a password to get in. Meani... Ver mais

Detalhes da empresa

  1. Loja de Informática
  2. Loja de computadores usados

Escrito pela empresa

Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.826)

16 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So far, so good

So far, so good. I'm waiting for our IT geek to check the computer out to see if it is what we were expecting to get.
So far, it seems to be more than the, in that the memory seems to be 2TB, as opposed to the 512 gigs we were expecting.

25 de março de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Please (do not buy)

These people are outright crooks. I bought a Macbook Pro back in 2021. I was sent sent a machine which took weeks to arrive, I contacted them to cancel as it was taken far to long but was assured it was on its way. Sadly this machine I was only able to use a handful of times before as it developed faults. At the time of purchasing I was told it was a 2018 Macbook Pro - later I found out the body was 2014 and the keyboard even older when I booked in a for a repair at the Mac store in Leicester. In fact, the back light was no longer working along with five keys after only a handful of uses.They refused at Ourdeal to even take responsibility for their product. I have a memory of paying for an extra warranty but was still told but over email that it was no longer valid. Ourdeal do not seem to have a record of this warranty. I've lost £625 and I'll be contacting Consumer Rights as I've been cheated out of a lot of money. Disgusting treatment - these people should not be in business.

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Trying to get a refund

When purchasing my new Mac there were no issues. However, when trying to contact someone about a previous purchase this was a different matter. I tried to call several times to discuss the issue but no answer and I emailed and thought I had confirmed a refund. This was unfortunately not true, so I am left with 2 Mac's. One I only had for 3 months and wanted to swap for an upgrade and was assured that this wouldn't be a problem. So I have now sold the older Mac for less than a third of what I paid for it. All in all I am not impressed with the communication.

11 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

A large selection of Apple products. I wanted an iMac for photo editing but didn't want to pay the full price, so a refurbished one was the best option. It's great - in good condition and everything works brilliantly. Can recommend this company.

18 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor deal not our deal

We bought an Apple Desktop of our deal . Desktop looks in excellent condition but when it arrived we couldn’t connect to internet and had to send back which they fixed very promt .Went to had Outlook (for our emails) because the machine is too old we cannot download this onto our desktop.They never answer phone it’s done all by email. I’m not great on computers but customer service was very poor .Wouldn’t use these again!

22 de novembro de 2023
Avaliação não solicitada
logotipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. We are totally committed to improve. I can see the issue was resolved now and the Outlook was installed successfully. We've also provided you the return form if you prefer returning the item.

Avaliado com 5 de um total de 5 estrelas

No hassle, no drama, just excellent advice and customer service.

I had an idea of what I wanted but wasn’t 100% sure of what to ask for. I contacted our deal.co.uk and they sent me details of what they thought met my needs. I took my time, comparing, learning, and finally made my decision. 2 days later my new Mac was in situ, connected and up and running.
No hassle
No drama.
No waffle.
Just excellent advice and customer service.

26 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great aftersales service and support

Having bought refurbished apple's before I have always been disappointed with the after sales if anything goes wrong. I thought something was wrong with the iMAC they sent to me and emailed them - they responded immediately and were very helpful. It turns out there was nothing wrong with the machine I was just too impatient! :-)

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb company!

Superb company!
I really can't thank everyone I dealt with enough.
From start to finish, the advice, swiftness to questions etc has been superb!
I received my iMac 27in within a few days.
It is a beauty! I'm dumbfounded at the price for such an incredible machine and works like a dream come true.
I highly, highly recommend this company.
Thank you OurDeal and all the customer advisors.

26 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Updated review

Had a lot of issues with this company but all are sorted now. Original review was one star but because they fixed the issue and were apologetic it’s gone up to three.

25 de fevereiro de 2024
logotipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. We are totally committed to improve. We very rarely have issues and for it to have happened twice, its almost unheard of. I can see you are in current communication with our customer hero. We will work towards getting this sorted for you.

Avaliado com 5 de um total de 5 estrelas

I purchased a refurbished 5k imac tom…

I purchased a refurbished 5k imac tom ourdeal. This was received promptly and very well packaged. The item was in perfect condition and great value and is now being used for photography editing on my desk. This also came with a two year warrenty.

17 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really good communication

Really good communication, had an issue with the first laptop sent, but this was dealt with quickly and professionally, shout out to Romman.

16 de fevereiro de 2024
Avaliação não solicitada

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