3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver mais
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Veja o que dizem as avaliações
Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver mais
Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver mais
The item arrived next day and was well packaged and like new. It is exactly as described in terms of spec. The only issue was that it arrived in test mode and I didn't have a password to get in. Meani... Ver mais
Detalhes da empresa
Escrito pela empresa
Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.
Informações de contato
Reino Unido
- sales@ourdeal.co.uk
- ourdeal.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So far, so good
So far, so good. I'm waiting for our IT geek to check the computer out to see if it is what we were expecting to get.
So far, it seems to be more than the, in that the memory seems to be 2TB, as opposed to the 512 gigs we were expecting.
everything great
First time I used this Co and they were brilliant - such a fast delivery and everything else just fine
Please (do not buy)
These people are outright crooks. I bought a Macbook Pro back in 2021. I was sent sent a machine which took weeks to arrive, I contacted them to cancel as it was taken far to long but was assured it was on its way. Sadly this machine I was only able to use a handful of times before as it developed faults. At the time of purchasing I was told it was a 2018 Macbook Pro - later I found out the body was 2014 and the keyboard even older when I booked in a for a repair at the Mac store in Leicester. In fact, the back light was no longer working along with five keys after only a handful of uses.They refused at Ourdeal to even take responsibility for their product. I have a memory of paying for an extra warranty but was still told but over email that it was no longer valid. Ourdeal do not seem to have a record of this warranty. I've lost £625 and I'll be contacting Consumer Rights as I've been cheated out of a lot of money. Disgusting treatment - these people should not be in business.
Trying to get a refund
When purchasing my new Mac there were no issues. However, when trying to contact someone about a previous purchase this was a different matter. I tried to call several times to discuss the issue but no answer and I emailed and thought I had confirmed a refund. This was unfortunately not true, so I am left with 2 Mac's. One I only had for 3 months and wanted to swap for an upgrade and was assured that this wouldn't be a problem. So I have now sold the older Mac for less than a third of what I paid for it. All in all I am not impressed with the communication.
Excellent Value For Money
Very simple procees, quick delivery and exactly as promised. It could not have been easier and tremendous value for money
Excellent
A large selection of Apple products. I wanted an iMac for photo editing but didn't want to pay the full price, so a refurbished one was the best option. It's great - in good condition and everything works brilliantly. Can recommend this company.
My go-to for recon Macs
I've bought a number of iMacs from Our Deal and the guys are very nice to do business with and prompt to reply to any emails.
Poor deal not our deal
We bought an Apple Desktop of our deal . Desktop looks in excellent condition but when it arrived we couldn’t connect to internet and had to send back which they fixed very promt .Went to had Outlook (for our emails) because the machine is too old we cannot download this onto our desktop.They never answer phone it’s done all by email. I’m not great on computers but customer service was very poor .Wouldn’t use these again!

Resposta da ourdeal
No hassle, no drama, just excellent advice and customer service.
I had an idea of what I wanted but wasn’t 100% sure of what to ask for. I contacted our deal.co.uk and they sent me details of what they thought met my needs. I took my time, comparing, learning, and finally made my decision. 2 days later my new Mac was in situ, connected and up and running.
No hassle
No drama.
No waffle.
Just excellent advice and customer service.
First class product & service all round
Great aftersales service and support
Having bought refurbished apple's before I have always been disappointed with the after sales if anything goes wrong. I thought something was wrong with the iMAC they sent to me and emailed them - they responded immediately and were very helpful. It turns out there was nothing wrong with the machine I was just too impatient! :-)
Excellent computer
Excellent computer; very good value and delivered efficiently and on time.
First class experience
Very clear information about all their products, good prices and quality was first class
Good price for the product purchased…
Good price for the product purchased with quick delivery.
My questions were answered promptly by staff following the delivery.
Superb company!
Superb company!
I really can't thank everyone I dealt with enough.
From start to finish, the advice, swiftness to questions etc has been superb!
I received my iMac 27in within a few days.
It is a beauty! I'm dumbfounded at the price for such an incredible machine and works like a dream come true.
I highly, highly recommend this company.
Thank you OurDeal and all the customer advisors.
good product and good price
Updated review
Had a lot of issues with this company but all are sorted now. Original review was one star but because they fixed the issue and were apologetic it’s gone up to three.

Resposta da ourdeal
I purchased a refurbished 5k imac tom…
I purchased a refurbished 5k imac tom ourdeal. This was received promptly and very well packaged. The item was in perfect condition and great value and is now being used for photography editing on my desk. This also came with a two year warrenty.
Great computer and quick response
Great computer and quick response , but disappointed with the obviously used WIRED keyboard and WIRED mouse ...delivery was a joke!!! but NOTHING to do with the merchant
Really good communication
Really good communication, had an issue with the first laptop sent, but this was dealt with quickly and professionally, shout out to Romman.
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