ourdeal Avaliações 

1.826
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver mais

Avaliado com 4 de um total de 5 estrelas

Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver mais

Avaliado com 4 de um total de 5 estrelas

The item arrived next day and was well packaged and like new. It is exactly as described in terms of spec. The only issue was that it arrived in test mode and I didn't have a password to get in. Meani... Ver mais

Detalhes da empresa

  1. Loja de Informática
  2. Loja de computadores usados

Escrito pela empresa

Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.826)

16 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mark Bush Comment

I am very-leased with my machine which works well and it was easy to transfer the data from the old one.
I must comment you on your packaging - its the best I have seen

19 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended.

Highly recommended.
I had a little issue with paypal when trying to order. Our deal were very quick to respond to my emails and very helpful in sorting it out.
Laptop is pristine and working like new. Very thankful.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am writing this review so that no one…

I am writing this review so that no one else falls into this trap by purchasing a used laptop from ourdeal. I bought a used MacBook Air from them about 2 years ago @ the price of £459.99. A year into using it, it stopped responding and I was told the motherboard is bad. I asked for a second opinion and after diagnosing, I was told the same thing and advised not to bother replacing it and to but a new one instead. Now, £459 is down the drain.

16 de fevereiro de 2023
logotipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. We will pass this to the warehouse for investigation. We really appreciate the fact that you let us know. This helps to avoid the situation in future.

Avaliado com 5 de um total de 5 estrelas

I’ve now used this company twice and…

I’ve now used this company twice and the products have been first class and the added bonus is the company has great customer service and support even now to checking on the delivery service.
It’s been a pleasure doing business with them and the team 🤩🤩🤩
Trev

16 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time with an 'Apple'

Most impressive was the claim to reply to emails within a couple of hours (Mon-Fri) - and they did!
Also next day delivery was promised - and that worked too. Unfortunately this first machine arrived but had a fault.
Procedure then followed to have a replacement sent - and the timescale for that was quite quick but exactly in line published information.
Second machine sorted and working a treat - its just taking a bit of time to understand the change from 'Windows' To 'Apple' - but am getting there!
Overall a good company to deal with.

9 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great admin team, good products.

Easy to buy from and a great admin team. Emails and calls are answered quickly and efficiently. I had to return an item (my fault) and they made the process really easy. I will definitely buy from this business again and will thoroughly recommend them.

31 de janeiro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not such a good experience

At the beginning, everything was very good, from the guidance to what imac to purchase to the customer service after installation, although not able to discuss issues over the phone, which was disappointing. Also, after just 4 weeks I had to return the mac as it completely crashed 😕. I have received a refund and although I may have been unlucky, I would probably not choose a refurbished mac in future.

4 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shocking after Sales Service.

On researching organisations for the purchase of a MacBook I found the reviews on OurDeal very positive and encouraging.Subsequently I purchased a MacBook with a one year warranty.

Six months into this purchase my MacBook developed a problem with the pixels on the screen. Having read the reviews on OurDeals after care service I confidently returned my MacBook fully expecting a repair under their warranty service. How wrong could I be!!!! OurDeal accursed me of causing accidental damage by dropping my Laptop which caused the issue with the screen fault. When challenging OurDeal on this issue I was categorically informed that I had caused the damage by dropping the Laptop, and as this was considered accidental damage on my part by OurDeal repair of the machine would not covered under the warranty.
Total fabrication on the part of OurDeal this Laptop had not been dropped which was evidenced by no damage shown on the case of the Laptop. This clearly is a case of a Company trying to get out of their obligations under warranty. Yes very good purchase arrangements may be made with OurDeal.You anticipate there may be issues in purchasing second hand equipment. However under their terms and conditions one may be confident that OurDeal will handle with respect claims under warranty. However my experience is anything but. Please be wary of OurDeals after sales service. Unfortunately I have experienced a totally inconsiderate and unsympathetic stance. From my experience please be very wary of this Organisation. They may offer very good purchase deals but their after sales service is bluntly disgusting.

25 de janeiro de 2024
Avaliação não solicitada
logotipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. The warehouse has found that its an accidental damage. We've explained the issues in the mac and the reason for the issues via email. The warehouse has tried their very best to repair it even though its an accidental damage but they cant repair it as the screen is black from one side and you've informed that as well.

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