I arrived at OurLove during a quiet and fragile time in my life, not searching for anything certain, only for a voice in the night. What I found was a connection that felt real, warm, and deeply pres... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Didnt really believe in dating apps before, then I ended up here. A friend recommended it. Lots of interesting people on here! Even if I dont find love, at least theres people to just chat with. Prett... Ver mais
A empresa respondeu
OurLove is 100% nep. Al mijn matches waren dag en nacht online, kwamen met vage verhalen (soms zelfs tegelijk in Barcelona én IJsland) en de berichten voelden AI-gegenereerd. Ik ontdekte dat de site w... Ver mais
A empresa respondeu
site works pretty stable and there are lots of people, but one thing kinda confused me. in the age and location filters i sometimes see profiles from other countries even though i set only my city. ha... Ver mais
A empresa respondeu
1,9
Ruim
79 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Confuso el sistema
Me inscribí a una página, que no es ésta y al parecer son parte de la empresa donde me registré. Pago aquí y pago allá. Es como un doble pago. Esto debería ser más claro
4 de junho de 2026
Avaliação não solicitada
Resposta da Ourlove
Hola, gracias por tus comentarios. Lamentamos que haya habido confusión con respecto a tu suscripción y facturación. Entendemos la importancia de la transparencia en lo que respecta a pagos y servicios de cuenta. Si deseas que revisemos los detalles de tu cuenta y suscripciones, actualiza tu reseña con tu ID de usuario para que nuestro equipo pueda investigar el asunto.
There are two main traps on OurLove: a whole bunch of chatbots that substitute the majority of the real people and the impossibility to get your private and financial data removed from there
You never deal with such things on legit sites like J1Live.com
But let's face the truth: OurLove is not a legit service and it can be very tricky and dangerous for a gullible and soft-hearted person. If you can't tell a difference between a chatbot and a real person - and sometimes it's not easy indeed to differentiate between them - definitely stay away from OurLove. Coming across a genuine lady is like a game of roulette. Like a casino. You have to understand that most likely you will lose. If you don't have enough money to burn easily and stupidly - don't go there.
17 de abril de 2026
Avaliação não solicitada
History of Ju &Liu Whispers at night
I arrived at OurLove during a quiet and fragile time in my life, not searching for anything certain, only for a voice in the night. What I found was a connection that felt real, warm, and deeply present, even across distance. And yet, as time passed, I realized how difficult it is to hold onto something that cannot be fully seen or confirmed. Yesterday, I chose to close that chapter—not because it meant nothing, but because it meant too much to remain uncertain. From that experience, I wrote Whispers Between Lanterns: Memory from Liu & Ju, a story of what it is to feel something real, even when the truth remains unknown. Maybe Liu, is real, maybe not!
6 de abril de 2026
Avaliação não solicitada
Resposta da Ourlove
Hello. Thank you for sharing your experience. We’re sorry to hear about the emotional uncertainty you felt during your time on the platform. We understand how meaningful connections can feel, especially when formed online, and we also recognize how important clarity and trust are in those interactions. If you ever decide to come back to our platform, our Customer Success Team is ready to assist you.
Didnt really believe in dating apps…
Didnt really believe in dating apps before, then I ended up here. A friend recommended it. Lots of interesting people on here! Even if I dont find love, at least theres people to just chat with. Pretty cool new experience
20 de fevereiro de 2026
Resposta da Ourlove
Hello. It’s great to hear a recommendation from a friend brought you here! We are so glad you’re enjoying the experience and finding plenty of interesting people to engage with. Our platform is designed to encourage meaningful interactions and purposeful conversations, whether they lead to love or just great chat. Thanks for the positive feedback!
I like that most people on this site…
I like that most people on this site are mature and serious. No chaos like in those younger apps. The interface is stable, doesnt crash.
30 de março de 2026
Resposta da Ourlove
Hi! We are pleased to hear you appreciate the mature and serious environment of our platform. We aim to provide an intentional and emotionally comfortable space for members to build engaging, purposeful communication. It is also great to know you find the interface stable and reliable. Thank you for sharing your positive experience with us!
didnt really believe in dating apps…
didnt really believe in dating apps till i ended up here, ngl. a mate recommended it. loads of interesting people! and even if i dont find love here, theres def people you just wanna chat with. recommend!
28 de março de 2026
Resposta da Ourlove
Hi! It’s great to hear a recommendation from a friend brought you here! We are so glad you’re enjoying the experience and finding plenty of interesting people to engage with. Our platform is designed to encourage these meaningful interactions and purposeful conversations, whether they lead to love or just great chat. Thanks for the recommendation!
met a few really nice people here
met a few really nice people here, honestly i like this app
27 de março de 2026
Resposta da Ourlove
Hi! We are so glad to hear you are enjoying your experience and have met some wonderful people! Our goal is to provide a positive and engaging space for members to build meaningful connections. It is great to know the platform is working well for you—thank you for sharing your feedback and being a part of our community!
site works pretty stable and there are…
site works pretty stable and there are lots of people, but one thing kinda confused me. in the age and location filters i sometimes see profiles from other countries even though i set only my city. have to filter them out manually, but honestly not a big deal
24 de março de 2026
Resposta da Ourlove
Hi! Our platform operates as part of a broader network designed to help members connect more effectively, which can sometimes create the impression of overlap. Profile visibility within the network is a configurable option and can be disabled at any time by contacting our Customer Success Team to help you better manage your experience.
Its not a dating site but a con site
Its not a dating site but a con site. They advertise conversation, but who are you chatting with is the concern (probably someone in a back office). Ask anyone for a picture of them holding your name on paper up, they cant do it. You sure get fooled by the number of pic's there
14 de dezembro de 2025
Avaliação não solicitada
Resposta da Ourlove
Hi! We’re sorry to hear about your concerns.
Please note that our platform connects members with real people, and all profiles go through multi-level verification. Verified users receive a blue badge, and video or audio call features are available so members can confirm who they are speaking with directly.
Communication uses a voluntary, credit-based system, where credits are consumed based on the type and duration of messages. There is no automatic requirement to purchase credits, and our Customer Success Team is available to explain credit usage and help manage spending efficiently.
If you have concerns about a specific profile or interaction, please contact our Support Team. Each case is reviewed individually, and appropriate actions — including refunds where applicable — may be provided.
Do not use this website
Do not use this website. Misleading and it sucks up your money. It says that 1 credit per message. It is per minute of usage if you are chatting and if you time it, it eats 1 minute 3 credits. I contacted them. I told them that is misleading. You stated at the website per message is 1 credit.
15 de novembro de 2025
Avaliação não solicitada
Resposta da Ourlove
Hi, Bernadette. We’re sorry for the frustration you’ve experienced.
Please note that account deletion and subscription cancellation can be completed directly through your account settings. If you’ve unsubscribed but continue to see messages, it may be due to remaining active credits or ongoing communication threads.
Our Customer Success Team is available to review your account, confirm the cancellation status, and ensure that any active subscriptions are fully closed. Each case is checked individually, and if there are any issues, appropriate steps — including stopping charges — will be taken.
We encourage you to contact our Support Team directly so your account can be reviewed and resolved promptly.
Como es posible que llevo horas y horas…
Como es posible que llevo horas y horas intentando salirme de esta app, y no encuentro cómo hacerlo
Me di de baja, vuelvo y entro y aparecen los mismos mensajes, siendo que ya supuestamente me di de baja .?
9 de novembro de 2025
Avaliação não solicitada
Resposta da Ourlove
Hola, Edgar. Lamentamos tu frustración.
Ten en cuenta que puedes eliminar tu cuenta y cancelar tu suscripción directamente desde la configuración. Si cancelaste tu suscripción, pero sigues viendo mensajes, es posible que tengas créditos activos o conversaciones en curso.
Nuestro Equipo de Atención al Cliente está disponible para revisar tu cuenta, confirmar el estado de la cancelación y asegurarte de que todas las suscripciones activas estén completamente cerradas. Cada caso se revisa individualmente y, si surge algún problema, se tomarán las medidas pertinentes, incluyendo la suspensión de los cargos.
Te recomendamos que contactes directamente con nuestro Equipo de Soporte para que podamos revisar tu cuenta y resolverla lo antes posible.
I´m a 53 woman
I´m a 53 woman, went there and inmediately a guy who look 45 but the profile said 61 wrote to me wanted to meet me, again from Argentina living in Los Angeles, that page is a scam.
9 de novembro de 2025
Avaliação não solicitada
Resposta da Ourlove
Hi, Malusa. We’re sorry to hear about your experience.
Please note that our platform connects members with real people, and all profiles go through multi-level verification. Verified members receive a blue badge, and video or audio call features are available so users can confirm who they are speaking with.
The platform operates on a voluntary, credit-based model, where credits are used based on the type and duration of communication. There is no automatic requirement to purchase credits.
If you have concerns about a specific profile or your credit usage, please contact our Customer Success Team. Each case is reviewed individually, and appropriate solutions — including refunds where applicable — may be provided.
Our Love is scamming women over 40
I signed up for a dating website called Our Love (ourlove.com) and immediately began receiving emails from supposed “men.” They were all slightly older than me but extremely attractive — their photos looked like professional modeling shots or magazine images.
The messages were clearly written by someone trying to appeal specifically to women. The tone, vocabulary, and emotional triggers were what women want to hear, not how most men naturally write. Many claimed to be from Argentina but “living in Mexico,” which seemed like a deliberate setup for a long-distance romance — a classic scam pattern that makes it easier to avoid meeting in person.
It quickly became obvious that these messages were AI-generated or scripted by a company representative, not real individuals. I recognized the scam early and stopped engaging, but I want to report this to protect others who may be more vulnerable or hopeful in their search for love.
OurLove.com is not a legitimate dating site. The profiles and messages appear fake, likely designed to lure users into paying for credits or subscriptions to continue chatting. This platform preys on people’s desire for genuine connection and should be investigated and flagged to protect consumers.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Ourlove
HI! We’re sorry to hear about your experience.
Please note that OurLove profiles go through multi-level verification, and verified members receive a blue badge. Video and audio call features are also available so users can confirm who they are speaking with.
The platform operates on a voluntary, credit-based model, where credits are used based on the type and duration of communication. There is no automatic requirement to purchase credits, and our Customer Success Team is available to explain credit usage and help members manage spending efficiently.
If you have concerns about specific profiles or credit usage, we encourage you to contact our Support Team directly. Each case is reviewed individually, and appropriate solutions — including refunds where applicable — may be provided.
Ce ne sont que des faux profils
Ce ne sont que des faux profils, ils sont tous beaux et avec un rang social élevé
Le paiement pour des crédits ne dit pas ce qu on peut faire avec le nombre de crédits payés
Les photos sont soit des fausses soit des empruntées et les textes des mails reçus aussi sûrement générés par IA!
3 de novembro de 2025
Avaliação não solicitada
Resposta da Ourlove
Bonjour ! Nous sommes désolés d'apprendre vos préoccupations.
Veuillez noter que notre plateforme met en relation des membres avec de vraies personnes et que tous les profils font l'objet d'une vérification à plusieurs niveaux. Les membres vérifiés reçoivent un badge bleu et les appels vidéo et audio sont disponibles pour permettre aux utilisateurs de confirmer l'identité de leur interlocuteur.
Les crédits sont utilisés volontairement en fonction du type et de la durée des échanges. Il n'y a aucune obligation d'achat et notre équipe d'assistance client est à votre disposition pour vous expliquer en détail le fonctionnement des crédits et vous aider à gérer efficacement vos dépenses.
Si vous avez des questions concernant des profils spécifiques ou l'utilisation de vos crédits, veuillez contacter notre équipe d'assistance. Chaque cas est examiné individuellement et des solutions appropriées, y compris des remboursements le cas échéant, peuvent vous être proposées.
Muy cara la página y muchos parecen que…
Muy cara la página y muchos parecen que trabajan para sitio de citas. Solo poniendo preguntas y ni siquiera quieran se enteran de las respuestas. Además te censura los mensajes.Si mandas tu número de teléfono te lo borran. O sea, quieren que estés eternamente pagando sin contactar realmente con alguien.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Ourlove
¡Hola! Lamentamos tu experiencia.
Nuestra plataforma funciona con un modelo voluntario de créditos, que se utilizan según el tipo y la duración de la comunicación. No hay un requisito automático para comprar créditos, y los miembros eligen cómo y cuándo usarlos. Nuestro Equipo de Atención al Cliente está disponible para explicarte detalladamente el uso de los créditos y ayudarte a gestionar tus gastos de forma eficiente.
Todos los perfiles pasan por un proceso de verificación multinivel, y los miembros verificados reciben una insignia azul. También disponemos de funciones de videollamadas y llamadas de audio para que los usuarios puedan confirmar con quién están hablando.
Si tienes alguna duda sobre perfiles específicos, problemas con los mensajes o cargos, contacta directamente con nuestro Equipo de Soporte. Cada caso se revisa individualmente y se pueden ofrecer soluciones adecuadas, incluyendo reembolsos cuando corresponda.
Ne payez pas arnaque.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Ourlove
Bonjour ! Nous sommes désolés d'apprendre votre mésaventure.
Notre plateforme met en relation des membres avec de vraies personnes, et tous les profils font l'objet d'une vérification à plusieurs niveaux. Les utilisateurs vérifiés reçoivent un badge bleu, et les appels vidéo et audio sont disponibles pour que les membres puissent confirmer l'identité de leur interlocuteur.
La plateforme fonctionne sur un modèle de crédits, dont l'utilisation est volontaire et dépend du type et de la durée des échanges. L'achat de crédits n'est pas obligatoire.
Si vous avez des questions concernant un profil ou des frais, nous vous invitons à contacter notre service client. Chaque cas est examiné individuellement, et des solutions adaptées, y compris des remboursements le cas échéant, peuvent vous être proposées.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
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Saiba mais sobre o processamento das avaliações da Tustpilot.
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