OUTFITTERY Avaliações 

Recently sent a box with no return label included, tried to contact their customer service team to communicate the issue but little to no response, when they did respond they sent me a return label via email, I'm currently travelling and have no access to the box until I return. I sent numerous emails to ask the team for more time and again no response. Have now been charged for a box I did not want in the first place. Overall a very disappointing service.

Rats said I would get the first box free, arrived now they say they want £700 odd quid. Very shady marketing! Will be reporting and sending everything back. Will never use or promote you ever again.

Really bad
Don’t update account
Don’t advise on anything
Don’t listen
Dont reply to emails

After an initial box delivery that went well, Outfittery then charged me for subsequent deliveries despite my account clearly being set to only sending deliveries when requested by me (i.e. "Occasional" setting). Outfittery ignored repeated attempts by me over several weeks, prior to delivery dispatch, informing them that I had made no order. They have deliberately set their customer service to be extremely difficult to contact (no phone number, no email address, just an online form).
Outfittery have attempted to charge me nearly £1,000 for an order initiated by them, and as a result they are currently reported for fraud. They have made no attempt to contact me to resolve the situation, after I have politely requested that they do so on at least 7 different occasions over the past month. Do not use them!

Des escrocs.
De nombreux problèmes (mauvais articles reçus, bon de commande erroné, mauvaise tailles reçues à plusieurs reprise, mauvaise qualité, ...) pedant ma période d'abonnement sur lesquels ils m'ont promis un bons d'achats valable sur les prochaines commandes que je n'ai jamais pu utiliser et ce malgré mais nombreux email au service client.
Auxquelles ils ne prennent même plus la peine de répondre.

Der größte Sh.... den ich je erlebt habe. Lasst die Finger davon. Unseriöses Verhalten und völlig unnütz....

I ordered a box which arrived... problem with checkout and error kept coming up. U able to rwfuse what i wanted and they went ahead and took my money. Unable to contact them. Do not buy feom here. Scammers

Recently sent me 2 boxes instead of 1. Turned off online returns, and asked me to return the boxes which I did. Then billed me in their entirety for 2 boxes.

I have contacted them multiple times by their online form and received no response. I have tried all other methods of communication and I’m mostly sent auto responses saying these are unmonitored mailboxes.

I did not have enough money in my account for one of the boxes and they keep trying to take the full amount and keep ignoring my messages and the evidence I have of the return.

I have sent you 3 online contact requests, and emailed every available email address, including ones you have responded to in the past

My wife has received a final letter stating that her case will be handed to debt collection, even though I sent back the returns via the Post Office label provided and have the POD stating 12th of December.

We have sent multiple emails and contact form requests for Outfittery to update her account accordingly, but no response or reply. It appears you cannot speak to a human.

It is so disappointing as we have been a customer for years and never had a issue.

Received an email on Christmas Day to say that I’d been charged over £600 rather than the £119 I owed. I had only kept three items from my last box (which was sent to me without my request/authority - another issue). I have emailed twice with no response. At the same time, they have updated their app and my order history has disappeared so no record of what I kept & returned. I’m pretty sure this must be a scam - why would you schedule emails at 8am on Christmas Day if it wasn’t in the hope that people would miss it and not notice? Am reviewing to warn others and am disputing the charge with my bank.

Die Auswahl könnte meine Großmutter gemacht haben. Insgesamt schlecht. Nach Rücksendung des grössten Teils der Sendung ist man nicht in der Lage die behaltenen Artikel abzurechnen.
Schlechte Erfahrungen zum zweiten - sicher zum letzten Mal.

Always great clothes and styles. Friendly people and knowledgeable about the styles looking for. The app and website also very easy and informative.

Le style correspond bien, je pense qu'il faut faire au moins un retour pour les tailles de certaines marques pour avoir une box a garder complète.

Beide Zusammentstellungen schön.
Eine Hose etwas zu kein und Reissverschluss der Sondag & Sons LION regular Fit blue zu billig, obwohl schöner Stretch-Schnitt.

Only on my first box and i really didnt think id buy anything but the selection was great and i ended up keeping one item.

Belle qualité. Un peu cher. Mais très bien

Outfittery offer a wide range of styles at competitive prices. Service is good. Would recommend this company.

Alles super einfach, auch das Outfit passt perfekt. Leider ist hier alles auf englisch.

Exactly what I was looking for!
The style I received was more then what I expected. Some items where a bit to small or a bit to big. Returning is very easy.
Will order again!

Original comme service, les articles sont de très bonnes qualité, les prix sont corrects.

Je voulais tester sans vraiment avoir l'intention de prendre quelque chose, finalement je prends presque une tenue complète.

L'expérience est réussi, je recommande et je recommencerai