Ozlo Avaliações 

I've had the Ozlo Sleepbuds for just under a year. I use the Size 0 eartips, and they are *mostly* comfortable. While I occasionally wake up with some ear pressure if I sleep in a weird position, I much prefer sleeping with them than without!! They are excellent at blocking sound, and the beta feature that transitions from Bluetooth to sleep sounds works like a dream (hehe). I also noticed that while the Bluetooth connectivity was previously a bit finicky, a recent update seems to have resolved those issues entirely. As long as I don't venture too far away from the case, I don't have any trouble connecting. Honestly, the only issue I've had was one of my own making.

Due to my own carelessness and my sweet (albeit destructive) dog, I ended up with a nonfunctioning earbud. I had been putting off reaching out for weeks, assuming it would be a hassle to get it replaced. Last night, while my partner was snoring away, I decided I'd had enough and finally reached out to see what my options were! I submitted a contact form through the website at 1:22 AM, expecting a response in a few days. Instead, an amazing support rep, Harvey, reached out less than four hours later at 5:00 AM—the quickest customer service response I have ever experienced! A few short, efficient exchanges later, Harvey had me all set with my replacement buds. The entire process was prompt, seamless, and friendly. 

TLDR: 10/10 would recommend the product and the support team!

I am at breaking point. Yes - when they work.. amazing. Some of the best sleep I've had recently.. So when they malfunction, on my second pair and now starting to happen again.. it is depriving me of sleep and causing mental anxiety and distress... you are now making my life a misery.

I had my buds for over a year and I am happy with the product. I had a glitch and service team walked me through troubleshooting procedures. My glitch returned which prompted service team to exchange my sleep buds to a brand new set. I can’t ask for more! Great product and great team!

The functionality of these sleep buds is excellent - when they function. After less than three months, the left ear bud is almost completely without sound, therefore rendering them nonfunctional (they no longer mask snoring, for instance, if I can hear it in my left ear). This earbud also loses battery power quicker than the right. Customer service has been slow to respond and quick to offer unhelpful suggestions such as making sure my ears are clean. They are under warranty and given that this seems to be a known issue (as evidenced by similar reviews here and elsewhere online), I would hope the response would be to honor the warranty. I've requested that specifically and have yet to hear back.

My wife loves them but for some reason one stopped charging for a week. I started to file a claim and then it just started charging again. Not sure what's up with that.

Good earbuds but they just have too many issues. The connection between the earbuds and the case is very temperamental. In some days you have to place them very carefully so the leads touch properly. If not, one or both earbuds will not have any charge the next time you need them. The main case itself does not hold charge for more than a couple of days indicating massive drain even when buds aren’t used. The idea is overall good but the design is garbage. Don’t even get me started on the Bluetooth connectivity issues. You keep the earbuds back in the case and close the case, the stupid things are still connected to you phone. I mean how hard is it to fix the software?

Ozlo sleep ear buds are the BEST (hands down) sleep earphones I’ve ever used. In the past I used the headband which did not stay in place well and then another style of ear bud which were large and painful. These are amazing and I love the ability to change the settings via the easy to use app. Comfortable to sleep with them in (I’m a side sleeper).

I was one of the original supporters and bought it to help with the support of this new company. When the product works no complaints.
The problem we all are running into is that for such an expensive product, the life span is approximately two years. By that time, the warranty has expired and God forbid you need to get a hold of the customer service department to try and communicate your options. Ozlo should be embarrassed they chose that company to be their front line of communication. It is like trying to speak to a group of five-year-olds.
Do yourself a favor and just avoid the whole experience.

These sleep buds are transformative. They help my ADHD brain tune into the brown noise I’ve added to the ear buds. It means my brain isn’t tuning into to snoring, kids and dogs moving about, waking repeatedly and struggling to get back to sleep. Initially I had an issue with the right bud losing sound and had long delays from the customer service email account and was getting very frustrated, but after reaching out to the Instagram team I received an exceptional and responsive service, and a replacement was arranged. I would be absolutely lost without these now. You can’t be lazy, you need to make sure your ear canals are regularly cleaned and you keep on top of cleaning the buds so the sound isn’t impacted. I’ve just ordered my sister a pair and hope she loves them as much as me!

I bought to hopefully resolve an issue that I wake early and struggle to rest after then and eventually start the day early and tired. Easy set up and very comfortable to wear from that early wake. The soundscape ‘onboard’ works like a guardrail in that my thinking stays calm and with that I now fall asleep again. The volume is controlled by the app which is great as I know it provides the correct volume without extra screen set up at 3am. If I want something different then Marconi Union Weightless or Max Richter Sleep works well. For me it’s perfect device

I have used these new Ozlos sleepbuds now for 2 weeks. Had used the old Bose sleepbuds for years but they had a few shortcomings. They would not last through the night; would shut off after only 6-7 hours. Could not stream music, podcasts, videos; had to play only the handful of sounds that came with the unit. I got tired of listening to the same thing over and over every night. I can stream anything with the Oslo sleepbuds.
Another feature of the Ozlo buds that I love is that when I fall asleep, they sense this and whatever I am listening to is paused. I can start listening again from this same spot later in the night if I wake up or the next night. The Bose unit did not have this feature.
The Ozlo buds hold their charge the entire night…I have never had them discharge during sleep.
They are comfortable, have a great selection of restful sounds built in, and totally block out my wife’s snoring. Great engineering and easy to learn to use.
Many tutorials available if you need some guidance that are easy to use and understand.
They are my new go to secret weapon when it is time to hit the sack and get my zzzzs.
Couldn’t wait for Father’s Day so bought them now…on Sale! Love them!!

I received a replacement earbud, but there are no instructions with it, or online as far as I can find, which tell me how to make it work with the case a right bud! I’ve tried resetting the case after unpairing Bluetooth from my iPhone and even uninstalling the app. The case doesn’t seem to recognize the new bud no matter what I do. Oh, I also tried the opposite connection point trick. Nada.

Update to response: I reached out to Mhark, who was very helpful getting me the replacement bud, via our email conversation on Saturday but have yet to receive a follow-up with the latest instructions.

very worst customer servers I have seen they don't even try no help bad for business OZLO SLEEP did Finley get back to me Oslo is sending new sleep bud out hope they work longer than 6 month

The only thing I didn’t like is that you didn’t make clear the difference between the regular sleep buds and the calm
Ones. I really thought about getting the more expensive
Ones but decided not too because of your descriptions. I looked for a phone number so I could call before I ordered but couldn’t find one

Connectivity is absolutely horrible. I paide $400 bux for an item i woudnt recommend anybody pay $10 bux for

My sister in law highly recommended these sleep buds and she was right! They block out every noise that kept me awake a night and I’m sleeping like a baby now!! Love the white noise selection Ozlo sleep buds have.

Leann was very responsive to my customer service needs.

I had a recurring issue with my sleep buds, and after many attempted fixes suggested by their service dept, they exchanged my original set for a brand new set, and so far so good! I missed them so much for the few days I was without them, that’s for sure! They definitely improve my sleep.

Customer support Naro has been so very helpful regarding the issue of a failed ear bud and immediately sending a new replacement. His responses have been quick and professional. I am pleased that the email is working again for Ozlo.

Communication with Harvey was very good. He was very patient throughout the entire process. Even though I was out of the warranty period, Ozlo is such a great company that they replaced the defective LEFT earbud under warranty! While the replacement procedure (programming the new earbud) took multiple tries, it worked after the 3rd attempt & I now have TWO working earbuds. Good sleep cannot be over-rated & I depend on my Ozlo sleep buds to get good sleep during the day (I work nights). This is a great product & a great company.