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Pacaso Avaliações 

198
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Complete Bait & Switch. I purchased a beautiful home based on the Home Share experience, only to find that the share part went completely out the window. Not only has the condition of the house a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the future of second home ownership, and Pacaso makes it possible. We love Paris and have always wanted to own something there. However, it's very hard logistically and financially. Paris real... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pacaso has a high quality bar. Our house has mostly Resotration Hardware furniture, and it has the feeling of a 5 star hotel. We love that our Pacaso is accessible for us, our families, parents an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultora de imóveis

Sobre Pacaso

Escrito pela empresa

Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.

Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Informações de contato

Promotion box for Pacaso

Own the way you live

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

198 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,5

Todas as avaliações

(198)

21 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great

Great! Everything was smooth and easy. The process was a breeze

28 de maio de 2022
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Resposta da Pacaso

Hi John,
Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Avaliado com 5 de um total de 5 estrelas

It was a very painless situation lol

It was a very painless situation lol. The pacaso team worked well together in all phases of the buying process as the transition moved very fast but all questions were covered along the way! Highly recommend as a second home opportunity that’s affordable for amazing properties !

24 de maio de 2022
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Resposta da Pacaso

Hi Michael,
Thanks for your review! We're excited that you were able to find a great second home, and we're glad the process was painless :) Enjoy spending time in your new home, and don't hesitate to reach out if we can be of service!

Avaliado com 4 de um total de 5 estrelas

Not so sure.

We have not stayed at our house as of yet but I do already see that getting to stay when you want will pose a problem. If I would have known how difficult it was to get in on the dates we want I do not know if I would have gone forward with this transaction. A few communication issues with the money wire but otherwise everyone has been very helpful and nice.

23 de maio de 2022
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Resposta da Pacaso

Hi Linda,
Thanks for your feedback. Our SmartStay scheduling system is designed to ensure all owners have equitable access to their home, but we recognize that individual owners do not always get their first choice of dates. Because stays can be scheduled up to 2 years in advance, and owners are limited in the number of bookings they can hold at one time, we find that most people are able to secure dates that work well for them. Please don't hesitate to reach out to your home manager with your concern -- they can review the calendar with you and discuss options. We will also pass your feedback along to the team. Thanks again for sharing, and we do hope you enjoy your new second home!

Avaliado com 5 de um total de 5 estrelas

Pacaso made the idea of a second home a…reality

Pacaso made the idea of a second home a reality. After a two year search being outbid on several homes, shared ownership got us in to a beautiful home for a fraction of the price. Got rid of the obligation of managing a home and concern that we weren’t using it enough.
We are elated to have a place in Tahoe without the daily responsibilities.

21 de maio de 2022
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Resposta da Pacaso

Hi Chris,
Thanks for your review! We're so happy to hear that co-ownership enabled you to get a beautiful second home in Tahoe. We hope you enjoy your new home for years to come!

Avaliado com 5 de um total de 5 estrelas

Excellent customer experience

Excellent customer experience. Keep it up.

19 de maio de 2022
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Resposta da Pacaso

Hi Nick,
Thanks for the great review! We strive to provide a great experience, and the team is always here for you. Enjoy your second home!

Avaliado com 5 de um total de 5 estrelas

We have been vey pleased with the…

We have been vey pleased with the responsiveness of Kyle, Sebastin and Lauren throughout the purchase process of Escondido.

Danny & Becky Mientka

14 de maio de 2022
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Resposta da Pacaso

Hi Danny and Becky,
Thanks for your kind review! We're so glad to hear that Kyle, Sebastian and Lauren have been helpful throughout your purchase, and we're excited for you to start enjoying time in your beautiful new Malibu home! The team is always here for you.

Avaliado com 5 de um total de 5 estrelas

Every person we have communicated with…

Every person we have communicated with has been extremely friendly and helpful.
I’m in the real estate business and the financing / purchase process is like none other I’ve experienced…
Professional and straight forward.
We are looking forward to our house stays and are expecting the same terrific process and enjoyment.

30 de abril de 2022
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Resposta da Pacaso

Hi Douglas,
Thanks for your kind review! We're so happy you had an easy purchasing experience and great interactions with our team. We're excited for you to start enjoying your new second home! Reach out if you ever need anything -- the team is always here for you.

Avaliado com 5 de um total de 5 estrelas

Sebastian found the perfect second home…

Sebastian found the perfect second home for me! His team walked me through the purchase process which was quick and easy. A great experience.

27 de abril de 2022
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Resposta da Pacaso

Thanks for your review! We're so glad to hear that Sebastian helped you find the perfect place, and we hope you have a wonderful time at your new second home. The team is always here for you!

Avaliado com 5 de um total de 5 estrelas

Exceeded expectations!

Great experience. This was my very first stay and I am very impressed with cleanliness of home and attention to detail. There are certain items we are waiting on (like a bed in lower room and window treatments) but if it is this good now I can’t wait when house has all the amenities. The furniture and decor is excellent quality and taste. Ramon the home manager was very attentive as well as Terry who sold me the home. Great team all around and beautiful home, location and overall experience.

23 de abril de 2022
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Resposta da Pacaso

Hi Joe,
Thanks for your kind review! We're so glad to hear that you've been delighted with your home and our team, and we hope this is just the beginning of many wonderful stays ahead. Enjoy your new second home!

Avaliado com 5 de um total de 5 estrelas

Excellent staff...

For the most part, the experiences have been positive, staff have been very supportive. However, there is some areas for concern. For example, the list price was increased after I was quoted the initial price. And then, another amount was tagged on top of that, even though I was informed that was refundable at the time of resale.

23 de abril de 2022
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Resposta da Pacaso

Hi Linda,
Thanks for your review. We're glad to hear you've had a great experience with our staff, and we appreciate your feedback around pricing. We strive to be upfront and transparent about our home prices and expenses, and we hope our team was able to clarify and resolve any discrepancies. Please feel free to reach out anytime with further questions or concerns -- the team is always here for you!

Avaliado com 5 de um total de 5 estrelas

Recent Purchase Experience

We completed the purchase of a 1/8 share in a Pacaso home in early April 2022. Excellent, smooth acquisition process overall. Geoff, our sales rep, was extremely responsive to our questions and information requests during the due diligence period. Everyone we have interacted with so far at Pacaso has been very professional and helpful. Our first stay is coming up in a few weeks!

20 de abril de 2022
Avaliação não solicitada
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Resposta da Pacaso

Thanks for the great review! We're so glad to hear that Geoff and the rest of the team made the process easy for you. Enjoy your upcoming stay and many future stays in your new home!

Avaliado com 4 de um total de 5 estrelas

We had a great stay but various things…

We had a great stay but various things were either under repair,backorder or in need of.
Soap/shampoo in master
fireplace jerry-rigged to operate
need squeegee for showers
window blinds not all working
no microwave
small table by master tub
the house is awesome,view incredible just need to bring it up to Pacaso standard

18 de abril de 2022
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Resposta da Pacaso

Hi Sue,
Thanks for your review. We're glad to hear you love the house and views, and we appreciate your feedback regarding the maintenance and supply issues. I've passed your comments to our home management team, and they are working to resolve the issues as quickly as possible. They will be sure to keep you informed, and we will strive to make your future stays comfortable and hassle-free! Thanks again for the valuable feedback -- the team is always here for you.

Avaliado com 1 de um total de 5 estrelas

Horrible experience with Pacaso Sales Rep

I was scheduled to have a call with your Sales Rep, Pete Weiss at 11:30 am PT.

He was late to the call (and that's fine) and then rather than doing a zoom call, he proposed doing facetime as he was at the airport. Now, while at the airport, while on a facetime with me, he was totally distracted, walking and looking all around, including placing his phone on the floor to tie his shoelaces.

His attention was everywhere except on the call and that left me completely dissatisfied with his answers and with his lackadaisical attitude.

I thought I would share my horrible experience with you as this is not the way to sell a multi-million dollar home.

13 de abril de 2022
Avaliação não solicitada
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Resposta da Pacaso

Hi RK,
Thanks for letting us know about your experience. We appreciate your honest feedback, and we're sorry that we fell short this time. We care deeply about creating a positive experience for everyone we speak with, and a member our executive leadership team will be reaching out shortly to follow up.

Avaliado com 5 de um total de 5 estrelas

Very helpful in guiding through all the…

Very helpful in guiding through all the steps and processes!

9 de abril de 2022
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Resposta da Pacaso

Hi Faruk,
Thanks for your review! We're glad that you felt supported during the buying process, and we'll continue to be here for you throughout your ownership!

Avaliado com 5 de um total de 5 estrelas

As simple as you can expect it to be

The whole buying process from start to finish was so smooth. No hassles whatsoever and enough support to help explain everything and with onboarding till the first stay. Now, I am looking forward to a lot more stays.
I am glad I went with Pacaso for my vacation home purchase.

7 de abril de 2022
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Resposta da Pacaso

Thanks for your kind feedback! Second home ownership without the hassles is what we strive for -- we're so glad everything went smoothly, and we hope you have many wonderful stays in your new home!

Avaliado com 5 de um total de 5 estrelas

Our Purchase Experience

Chris Alfred and the Entire Pacaso Team made the purchase of our first Pacaso home very easy and smooth from our initial introduction to the property to the final closing. They were responsive to all of our questions and the entire process took about one month.
After the purchase, our key contacts were introduced and they made our ownership transition and orientation simple, making sure that reservations for property use could be made simple in the upcoming months.
Overall, the Pacaso team made co-ownership of a vacation home easy and enjoyable. We look forward to enjoying our new home with the Pacaso team guiding us!

7 de abril de 2022
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Resposta da Pacaso

Hi Marc,
Thanks for your review! We're so glad to hear your transaction and orientation went smoothly, and you're now able to enjoy your beautiful new second home. Our team is always here for you!

Avaliado com 5 de um total de 5 estrelas

This is the model for us!

Pacaso has a very different model that fits us perfectly. I can't afford 100% of the type of home that would be right for us, and couldn't use it enough to justify the expense anyway. And, I've seen too many instances where the second home owners spend so much of their time on upkeep and maintenance, not enjoying their time away from daily life. We're excited about our Pacaso adventure.

3 de abril de 2022
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Resposta da Pacaso

Hi David,
Thanks for your review! We're so glad we could provide an option that worked well for you and your family. A second home should be attainable and enjoyable, and we hope you have many wonderful experiences in your new Pacaso!

Avaliado com 5 de um total de 5 estrelas

Pacaso came through and gave me…

Pacaso came through and gave me everything I dreamed of. I was looking for a home in Hawaii on the ocean with outstanding views. I looked for years but couldn’t afford anything. I wondered how I could split the cost with friends or family, but then Pacaso came along and problem solved! Paul K

30 de março de 2022
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Resposta da Pacaso

Hi Paul,
Thanks for sharing your review and your story! We're so happy to hear that Pacaso was able to make your Hawaii second home dreams come true, and we can't wait for you to start enjoying your new home and the beautiful views!

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