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Pacaso Avaliações 

198
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Complete Bait & Switch. I purchased a beautiful home based on the Home Share experience, only to find that the share part went completely out the window. Not only has the condition of the house a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the future of second home ownership, and Pacaso makes it possible. We love Paris and have always wanted to own something there. However, it's very hard logistically and financially. Paris real... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pacaso has a high quality bar. Our house has mostly Resotration Hardware furniture, and it has the feeling of a 5 star hotel. We love that our Pacaso is accessible for us, our families, parents an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultora de imóveis

Sobre Pacaso

Escrito pela empresa

Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.

Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Informações de contato

Promotion box for Pacaso

Own the way you live

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

198 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(198)

21 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great all the way around!

Was a great experience from start to finish. Lauren (LJ) was very accommodating, getting pictures, walk through video, and always easy to get a hold off if had any questions. The whole team was very professional and made the process easy. Cannot wait for our first visit

26 de março de 2022
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Resposta da Pacaso

Hi Ken,
Thanks for your kind review! So glad to hear that LJ and the rest of the team made the process easy for you. We hope that your first and future stays in your new home are just as easy and enjoyable!

Avaliado com 5 de um total de 5 estrelas

5 star team and pain free process

The entire process from beginning to end was handled in a highly professional and “pain free” manner. Having bought and sold a number of homes over the years, I was amazed how streamlined and well executed the close process was. Everyone we interacted with was very friendly and highly professional. We look froward to a long lasting relationship with Pacaso and their team!

24 de março de 2022
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Resposta da Pacaso

Hi Joe and Kay,
Thanks for the great review! We strive to make the purchase process streamlined and simple, and we're glad to hear that was your experience. Enjoy your new second home - the team is always here for you!

Avaliado com 5 de um total de 5 estrelas

We recently purchased a 1/8 share....

We recently purchased a 1/8 share in an already established LLC from a seller wishing to exit. The negotiation over price was straight-forward and efficient. I had a fairly detailed set of questions about the property and maintenance needs, much of which was answered by Pacaso sharing the most recent Home Inspection and Appraisal.

The entire financial pathway was clear. Availability of Pacaso personnel was never a problem.

Post sale we've greatly enjoyed meeting our house manager and receiving two orientations and her speedy responses to our new-be questions.

The booking app took about 9 days to turn on, which is excessive.

We've yet to make our first stay (soon!) and expect top-notch service and support, a beautiful home, and a great stay, all based on our experiences thus far.

16 de março de 2022
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Resposta da Pacaso

Hi Peter,
Thanks for your thoughtful feedback! We're so glad to hear the team was helpful throughout your purchase process, and we are excited for you to experience first stay (and many more to come!). Thanks for putting your trust in Pacaso, and know that the team is always here for you.

Avaliado com 5 de um total de 5 estrelas

Simple vacation home ownership

Very simple and seamless second home ownership. Straightforward and no timeshare gimmicks.

6 de março de 2022
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Resposta da Pacaso

Hi Erik,
Thanks for your review! We're glad to hear you've had a positive experience with Pacaso, and we hope you enjoy your second home for years to come!

Avaliado com 5 de um total de 5 estrelas

We have been looking for a second home…

We have been looking for a second home in Napa, CA for several years. Anytime we found something we liked, the process stopped due to fear of long distance maintenance issues and our ability to spend enough time there to make the purchase worth it. Our budget didn’t stretch as far as we wanted and we knew it would be impossible to oversee construction when improvements were needed. Also we feared it would sit empty much of the year and would create some guilt about spending vacation time anywhere else.

Walking into the Pacaso home solved all of those issues. We now have a perfect amount of time (44 nights/year for us is plenty) in a beautiful, fully maintained, impeccably decorated home that is so much nicer than what we could afford on our own. In fact, our share purchase was 1/3 of our original budget.

The closing process was quick and unbelievably easy (still can’t believe how fast it was) and the booking app seems equitable and easy to use as well. They allowed us to schedule several stays before closing so we knew it wouldn’t be difficult to access the time we wanted. The house manager is terrific (she spent many years in high-end hospitality) and everyone we have worked with at Pacaso answered every question we had. So glad we did this. We can’t wait to enjoy our new amazing vacation home!

2 de março de 2022
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Resposta da Pacaso

Hi Rebecca,
Thanks for the wonderful review! You touched on so many factors that are core to Pacaso's mission -- to help people stretch their second home budget, get the amount of ownership they'll actually use, and not have to worry about any of the typical homeowner hassles. We're so glad Pacaso was able to meet your needs, and we're excited for you to start enjoying your beautiful new home!

Avaliado com 5 de um total de 5 estrelas

Very excited

Very excited; the Pacaso experience has been amazing so far.

25 de fevereiro de 2022
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Resposta da Pacaso

Hi James! Thanks for the great review. We're so glad to hear that everything has been positive so far, and we hope that second home ownership continues to be an amazing and enriching experience for you and your family!

Avaliado com 5 de um total de 5 estrelas

The house was thoughtfully stocked

The house was thoughtfully stocked, well cleaned and operational ! Loved the experience !

14 de fevereiro de 2022
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Resposta da Pacaso

Hi Syeda,
Thanks for the review! So glad the hear your Pacaso was well-prepared for a relaxing stay -- the first of many! Enjoy your new home, and reach out anytime if you need anything.

Avaliado com 5 de um total de 5 estrelas

Just had my first stay in such a…

I just shared my first stay with friends and family. I would have never justified buying such an amazing place without pacaso! Looking forward to the memories.

11 de fevereiro de 2022
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Resposta da Pacaso

Hi Chris,
Thanks for your review! So happy to hear you had a great first stay, and that we were able to help make that experience a reality for you and your family. We hope you enjoy many more wonderful memories at your new home!

Avaliado com 5 de um total de 5 estrelas

The whole process from beginning to end…

The whole process from beginning to end was positive. We had all our questions answered, and pricing was straightforward. Pacaso takes their time to get to know you and makes the decision making process pleasant for once!

10 de fevereiro de 2022
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Resposta da Pacaso

Hi Heather,
Thanks for your feedback! We're so glad to hear that the purchase process was smooth and pleasant. Enjoy your second home, and know that the team is always here for you.

Avaliado com 5 de um total de 5 estrelas

We love our Pacaso

We love our Pacaso. We are 30 minutes from home but feel a world away. We arrive to an immaculate home, with every detail looked after. Fresh ocean breeze, 180 degree views of the Pacific, sounds of the waves, beautiful sunrises and sunsets, direct access to the beach….its a magical place for our family to spend time together and create memories.

10 de fevereiro de 2022
Avaliação não solicitada
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Resposta da Pacaso

Hi Andy,
Thanks for the wonderful review! We couldn't be happier to hear about your experience -- it's exactly what we hope for. Enjoy those views, beach days and special memories with your family!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Questions were answered and staff very helpful

8 de fevereiro de 2022
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Resposta da Pacaso

Hi Jason,
Thanks for the review! So glad we could help. The team is always here for you!

Avaliado com 5 de um total de 5 estrelas

From the ridiculous to the sublime

In just a matter of days, we went from sadness to happy. We had to cancel our vacation trip to Mexico -- but at the same time, my wife found a Pacaso link to our dream house: a stunningly beautiful house at the right size (3br/3ba), the right city and neighborhood (Palm Springs), and the right price (i.e., completely affordable). Next, in an easy-to-manage whirlwind of phone and zoom calls, user-friendly documents, signings, and funds transfers, we were second home owners. A gigantic thank you to every person on the Pacaso team that we talked to: everything was done with smiles and cheer. We can't recommend Pacaso enough. Truly a wonderful experience.

1 de fevereiro de 2022
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Resposta da Pacaso

Hi Anthony,
Thanks for your review and for sharing your wonderful story! We're so happy we could help you find your dream second home, and the team is always here for you!

Avaliado com 5 de um total de 5 estrelas

Excellent sales process, straightforward answers

Outstanding patience with questions & straightforward answers through the sales process. We looked at a number of homes over 6+ months before moving forward. Very impressed with the members of the sales team that we worked with.

The legal structure is complex, but I think it makes sense for the shared ownership model they are creating. I had it reviewed by outside counsel who concluded that their documents were well thought out & drafted.

We haven't stayed at the house yet, but our initial interactions with the property manager have been great as well.

29 de janeiro de 2022
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Resposta da Pacaso

Hi Steve,
Thanks for your feedback! We strive to be clear and transparent since LLC co-ownership is a new way of owning a home for many people. We're so glad to hear our team was helpful throughout the process, and we hope you have a great first stay (and many more to follow!).

Avaliado com 5 de um total de 5 estrelas

We couldn't be happier following our…

We couldn't be happier following our purchase of a second home with Pacaso. We looked in two different markets and met with three different members of their team and everyone was really great. The purchase was easy and we now have access to the booking application... it is exactly what we were expecting and as described to us. We have reserved our future stays and can't wait for the enjoyable times we spend in our new house without all the normal work that owning a typical second home brings. Thank you!

20 de janeiro de 2022
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Resposta da Pacaso

Hi Jill,
Thanks for the kind review! We are so happy to hear that you had a good experience throughout the purchasing and booking process. Enjoy making memories in your new second home!

Avaliado com 5 de um total de 5 estrelas

Wonderful stay

Wonderful stay. Looking forward to the next one!

6 de janeiro de 2022
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Resposta da Pacaso

Hi Kerry,
Thanks for your review! We're so happy you had a great stay. We hope you enjoy your home for years to come!

Avaliado com 5 de um total de 5 estrelas

Professional, knowledgeable and diligent

Everyone I dealt with was knowledgeable, professional and diligent. Plus, all of the information was consistent regardless of whom I spoke with. They have been incredibly easy to work with and very accommodating. Thank you Lauren, Sebastian, Lana and Kyle!

4 de janeiro de 2022
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Resposta da Pacaso

Hi John,
Thanks for the kind review! We're so glad to hear that you've had a great experience with Pacaso -- the team will be delighted to see your feedback. We hope you enjoy your home for years to come. The team is always here for you!

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