Package Penguin Avaliações 

387
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I ordered a care package and spent quite a bit of money on the package. The tracking number was invalid, and when I called to check on the tracking, I got a voicemail and nobody called me back.

Avaliado com 5 de um total de 5 estrelas

SO pleased!! Was looking for a nice care package to send my boyfriend while hes away at his internship, but so many other care package companies don't let you chose what you want to put in, or have wa... Ver mais

Avaliado com 5 de um total de 5 estrelas

I just used Package Penguin to send my all-remote team a big box of their favorite snacks. This company has great customer service -- Paul told me when I would need to get my order in by for us all to... Ver mais

Avaliado com 5 de um total de 5 estrelas

The package arrived at the appropriate time and with the cutest packaging. Definitely recommend for college students and for general care packages. I ordered the stuffed penguin as well, for what I be... Ver mais

Detalhes da empresa


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

387 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(387)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

There were so many options

There were so many options. The price was very reasonable and the estimates shipping seems to be fast. I’m excited to get my package soon.

3 de fevereiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome

Awesome! My brother texted me a picture of his package when it arrived he was so excited and happy! He wants one every month so I will be using package penguin to send him care packages from now on. Awesome site, highly recommend

28 de janeiro de 2019
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not express by any means!

I liked the choices the site offered. I was not impressed with the delivery service. I opted to have the package expressed in 1 to 2 days... it was delivered by fifth day in the late afternoon! Not my idea of express delivery! Boo!

25 de janeiro de 2019
Avaliação não solicitada
logotipo da Package Penguin

Resposta da Package Penguin

Hi Terese,

Thank you for your review. Do you have an order number, so I can look into this for you? All express packages are guaranteed delivery within 1 to 2 business days. If the delivery was outside of that window we will be able to assist!

You can reach out to us directly with the order number at support@packagepenguin.com or through Trustpilot.

Sincerely,
Paul

Avaliado com 4 de um total de 5 estrelas

The box was late by 3 days.

The box was delayed and delivered 3 days late. I understand things happen and perhaps I missed a warning during the shipping info. I was assuming that if there is a selection for what day you want it to be delivered that it would be around that day give or take a day.
Otherwise they do what they said they’d do.

25 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My son loves to get his packages from…

My son loves to get his packages from Package Penguin because he knows they will have everything he loves in them! I really never bought him packages before because I knew a lot of it would go unused, but not now. Plus, they have always arrived exactly when I scheduled them, with no hassle! Great company!

15 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy with Package!

Grandson in college who received package during exam week said it was great. Package is bubble wrapped; has a note inside from sender (me!); and had all the hand-picked items that I know he likes. This is a wonderful way to support someone you love. In addition, It arrived at the perfect time.

14 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product!

I will definitely order from Package Penguin again! You can customize your care package, prices are reasonable, easy to order, college kid was happy, and their customer service was excellent! Very pleased!

14 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience. Affordable and quick.

I put together a quick package on the website. There is apparently a $20 minimum which is not revealed until you go to check out. I kept getting error messages during the checkout process when my total was below $20, but I was still able to continue with the checkout process. I did not want there to be a glitch with the payment process so I went back and filled it up to $20 worth, despite my original desire.

Otherwise, this site is great. It has reasonable prices for the items and the packaging material. They also shipped it as soon as possible just like they said. I'm really happy the item left their hands so fast and got delivered quickly. Overall, good experience and I would use the site again.

Suggestions:
- Fix the $20 requirement by either stating it upfront so the user does not have to go all the way to checkout to see it.
- Explain why you're asking the school name and other information if it's going to a student. I read below that you decorate the package to the school's colors, but I initially thought it would only be for market data. Had I known, I would have put the school information, too! A quick one-liner would suffice!

12 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My daughter was very please with her…

My daughter was very pleased with her final exam care package! Her college’s colors represented with the tissue paper was a great touch! I have a suggestion, though....it’d be great if you could decorate the notes a little. Some hearts or smileys would be cool. Thanks for the service you provide!

12 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome job

Awesome job, everything as ordered and on time. Lovedd that you can make your own package.

11 de dezembro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good experience

I liked being able to pick what I wanted in the package. But there were many things out of stock. I wish there were more choices. Other than that, it was a wonderful experience.

11 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

absolutely amazing

This was absolutely amazing! I bought this package for my boyfriend who was up at college and he LOVED it. HIGHLY RECOMMEND! This care package idea is SO cool because you can pick your own snacks! I will definitely buy from here again!!

9 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING!!!!

AMAZING!!!!! So organized and carefully packaged. Love love love. I will definitely order again and am excited to do so.

6 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Pleased

I sent my friend a feel better package. The box was cheap and full of awesome things. It shipped within two days and arrived within two days. I was very over all pleased with this company and there affenciency.

12 de novembro de 2018
Avaliação não solicitada

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