Package Pets  Avaliações 

Let me know they hadn't got the colour I ordered but within days it was all sorted

Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tried ringing several times goes to automated message so left my details, they then ship the order knowing full well I had cancelled it, but still no response.

Still waiting for a Bunty Woodland Dog Bed (m) I ordered on 01/09/26 from website which says item will be sent Royal Mail 2-3 days. Received email on 02/09 saying item dispatched and providing a DPD tracking number which doesn’t work (they don’t recognise it). Have emailed 3 times and got no response. Have also called 3 times and always goes to voicemail. Have left messages and no reply.
Beginning to think I’ve been scammed and will never see the dog bed I ordered. Great shame as I like to use independent shops where I can rather than Amazon, but at least with Amazon I’d have got my item or a reply to my query.

This place definitely good for pet stuff would recommend

I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.

Had a subscription which was missing items each time it was delivered. No date on food, wrapped in black plastic bag and quality declined each time.
When this was raised they told ME to remind them to add extra to account for missing items - no apologies, no accountability.
Impossible to cancel a subscription easily and customer service does not exist! Rude, disrespectful money grabbing and poor quality - AVOID

Great item, delivered well

Super fast delivery and the dog beds are perfect! Very happy to have found a new pet store

Didn't let me know the parcel had been delivered until l found it in my shed

Excellent service with fast delivery will be using again. Thank you 😊

Excellent service and price, very quick delivery,thank you very much

Got my order wrong wasn’t very helpful when I contacted customer service

Excellent pricing and fast delivery.

Brilliant service, good prices and always quick and efficient every time we’ve purchased for our rabbit 🐰

Excellent product, delivered without fuss; well done.

Prompt, reliable service. Thank you Package Pets. Our border collie loves her frisbees.