Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Ver mais
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Veja o que dizem as avaliações
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Ver mais
A empresa respondeu
Let me know they hadn't got the colour I ordered but within days it was all sorted
Detalhes da empresa
Escrito pela empresa
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Informações de contato
Unit G21, The Avenues, NE11 0NJ, Gateshead, Reino Unido
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
Pede aos clientes que avaliem
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Package arrived very quickly
Package arrived very quickly! My dog absolutely loves these toys!
This is the most disgusting "thing"…
This is the most disgusting "thing" I've ever seen! When It arrived, it was mostly in pieces, but not as I expected, because it WAS BROKEN INTO PIECES!!! Instead of getting a new one, I had to look through each piece because they don't give me new ones, THEY SEND SPARE PARTS so almost everything was damaged/broken, but I guess I shouldn't send back the trash for them. When everything arrived, I wanted to make sure everything was in order, so I started putting it together. It was the most miserable hour and a half of my life... And no, it isn't an hour and a half to put together a hamster cage, but it did take this, and at least 2 people! It barely holds anything, nothing fits properly, and when you think okay, success, you notice that the whole thing moves like an earthquake kicked in, as soon as something touches it, and when the hamster starts running in the wheel, it makes a sound like someone broke a vase after every step... With one word: DISASTER
But at least the delivery was fast... thank you
It fell apart either because of a…
It fell apart either because of a flawed piece of wood or a problem with the glue. I have still not received a new one.
A trustworthy company
A trustworthy company, you are being kept informed of your order and delivery each step of the way. Prices are very good too
Perfect service great product and super…
Perfect service great product and super fast delivery
Items never arrived but comms were good
Items never arrived. I don’t think this was as a result of Package Pets making a mistake. It may have been an address issue with Shopify.
Communication following notification that the item wasn’t received was good.
A full refund was made
I couldn’t give a 4 star review when items weren’t received
Delivery was quick and the postman even…
Delivery was quick and the postman even offered to carry it in doors for me
Delivered quickly and well packaged.
0rdered black halti
0rdered black halti, they sent red. Could understand if it was packed incorrectly in a box, but it was packed in open clear cellofane packaging. Even a three year old can tell the difference between black & red. Will return for refund & have ordered from somewhere else.
Hamster home
My son's owner hamster absolutely love it more space. Good delivery.
Thanks!
Easy to order and quick delivery
First class and would buy from again
First class and would buy from again. Quick delivery and well packaged. A lot cheaper than other stores.
Quick delivery and the Syrian hamster…
Quick delivery and the Syrian hamster cage was a very good price. Very happy with my order. Thank you
Good quality and cheap.
I'm a regular customer of package pets and have no cause for complaint. The products are good, delivery always on time and there is a good and varied list of products. The prices are cheaper than the supermarkets and my furry babies are more than happy ☺☺☺
I would like to thank you for a very…
I would like to thank you for a very prompt service you kept me updated from the moment I ordered until the delivery I would buy from you again .
Happy dogs and a happy owner!
Website is easy to navigate and prices are very competative. Delivered on time. A nice way to shop and the dogs are also very happy!
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