Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Ver mais
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Veja o que dizem as avaliações
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Ver mais
A empresa respondeu
Let me know they hadn't got the colour I ordered but within days it was all sorted
Detalhes da empresa
Escrito pela empresa
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Informações de contato
Unit G21, The Avenues, NE11 0NJ, Gateshead, Reino Unido
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,1
Muito Bom
235 avaliações
Pede aos clientes que avaliem
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Good shopping experience
Great selection , easy to use web site and the fastest delivery ever
31 de outubro de 2024
Absolutely horrendous company
Absolutely horrendous company! Avoid!!!! They messed up the postage,I emailed to cancel and they lied saying it was posted even though I checked delivery notifications and it hadnt. They ignored my request to cancel, sent it anyway (days after it should have arrived) They posted despite my request to cancel. Postage took a week to arrive and I had to buy a new cage etc elsewhere. Also, the cage they advertise for the hamster is too small! They agreed to pay return postage due to the cock up with delivery and then took back their gesture when they sent the wrong QR code and said I should pay it myself! Worst customer service team, you will speak to a different person each time and told different things! Avoid like the plague,it's cheap for a reason!
4 de outubro de 2024
Avaliação não solicitada
Great selection. Affordable prices.
Always a really good selection of products at a very affordable price. Packages are sent out within a couple of days and always arrive in good time. My pets are extremely happy with the choice they get, thanks to Package Pets affordability.
30 de setembro de 2024
its quick and easy to use
27 de setembro de 2024
All items nicely packed in a sturdy…
All items nicely packed in a sturdy box. Delivered really quickly and kept informed
27 de agosto de 2024
So easy to order and quick.
30 de julho de 2024
Great Customer Care
First time shopping with this company. Reacted promptly to a query I had. Thank you for your help
26 de junho de 2024
Superb Product
Great service and great product,quality is second to none highly recommend
24 de junho de 2024
Very unhelpful and unprofessional customer service
Very unhelpful and very unprofessional customer service when goods received broken due to no packing placed in thin cardboard box with three bags of dog biscuits in. Won't be using again
3 de junho de 2024
Resposta da Package Pets
Hi John,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
good product which arrived quickly.
1 de maio de 2024
Resposta da Package Pets
Hi Dean,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
A bit later arriving than usual
A bit later arriving than usual, but I know there was a problem.
1 de maio de 2024
Resposta da Package Pets
Hi Alison,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Quality products great price and prompt…
Quality products great price and prompt delivery
26 de abril de 2024
Resposta da Package Pets
Hi Philip,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Easy to order and prompt delivery
25 de abril de 2024
Resposta da Package Pets
Hi Sharon,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy your weekend!
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