Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Ver mais
A empresa respondeu
Let me know they hadn't got the colour I ordered but within days it was all sorted
Detalhes da empresa
Escrito pela empresa
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Informações de contato
Unit G21, The Avenues, NE11 0NJ, Gateshead, Reino Unido
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,1
Muito Bom
235 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service….
4 de junho de 2023
Resposta da Package Pets
Hi Anne,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great week!
Fast and fair
Really like this company. They seem to have products that I can't find other places and they are very reasonably priced. Look here before you buy from experience retailers
4 de junho de 2023
Resposta da Package Pets
Hi Helen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you like our product range and find our pricing is fair!
Have a great week!
Resposta da Package Pets
Hi Kalli,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your hamster is enjoying their new wheel
Have a great week!
The order came on time my budgies love…
The order came on time my budgies love your seed I would recommend to friends and family I would definitely buy again
31 de maio de 2023
Resposta da Package Pets
Hi there,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your budgies are liking their new seed!
Have a great week!
Resposta da Package Pets
Hi Vanessa,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great week!
Fast despatch and receipt of goods,and…
Fast despatch and receipt of goods,and received in good condition
30 de maio de 2023
Resposta da Package Pets
Hi Val,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Excellent product and excellent service…
Excellent product and excellent service ...
23 de maio de 2023
Resposta da Package Pets
Hi Alex,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
My dog really loves them.🐶😊
24 de abril de 2023
Resposta da Package Pets
Hi Paula,
Thank you so much for taking time out of your day to leave us a review we really appreciate this! Glad to hear your dog is enjoying their choc mice 😊
Have a great week!
Good choice of teats and are exactly…
Good choice of teats and are exactly what is described on the website. Quick delivery
23 de abril de 2023
Resposta da Package Pets
Hi David,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Always excellent service and such a…
Always excellent service and such a hige choice of products
27 de abril de 2023
Resposta da Package Pets
Hi Melissa,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Resposta da Package Pets
Hi Craig,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great day!
Quick next day delivery
Quick next day delivery, quality products. My gerbils were very pleased with their toys.
24 de abril de 2023
Resposta da Package Pets
Hi Crystal,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great day!
Resposta da Package Pets
Hi Robert,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Fast and efficient delivery
Fast and efficient delivery. Ordered on the 4th and came on the 6th.
6 de fevereiro de 2023
Resposta da Package Pets
Hi Rach,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great day!
Resposta da Package Pets
Hi Eleanor,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
Best regards,
David
Excellent service and prices
Excellent service and prices
Will use this company again
25 de janeiro de 2023
Avaliação não solicitada
Resposta da Package Pets
Hi Denise,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
Best regards,
David
Nice mix of dog food
Nice mix of dog food, treats and biscuits on this site. This delivery was well packed, although I did have a few broken dog biscuits which could have been down to delivery. Would order again of course. This is just one of many packages I have had from this company.
31 de janeiro de 2023
Resposta da Package Pets
Hi Michelle
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
We will certainly look into more robust packaging for our dog biscuits but with them being biscuits I think there is always a chance of some breaking in the postage system.
Best regards,
David
Unbeatable value gets Package Pets 5…
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surprising. Always my first port of call when I need to stock up on hamster supplies.
31 de janeiro de 2023
Resposta da Package Pets
Hi Becky,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this.
We recently changed our stock management system and it has been a nightmare for stock levels being wrong but we are working hard to improve with out of stocks.
Best regards,
David
DO NOT DEAL WITH THIS COMPANY
DO NOT DEAL WITH THIS COMPANY! Not only did they send me the incorrect items I ordered, unlike any other company who would quickly send you the correct items. They made me go through lots hassle of sending three little packages rabbit through back, and then waited a week to wait my reply if I still wanted my original order.
I have now been waiting nearly a month for extra food for my rabbits, which would have been very much appreciated in the freezing weather we have had.
3 de dezembro de 2022
Avaliação não solicitada
Resposta da Package Pets
Hi Kate,
We accept fault for sending you the wrong item's initially we take full responsibility for this. We fell way below our standards and we apologize profusely. We can see a refund was issued upon your request.
Regards,
David
I order treats for my rabbits on a…
I order treats for my rabbits on a monthly basis from package pets and have never had a bad experience
Cheapest I have found for the treats I buy and nice quick delivery
11 de novembro de 2022
Avaliação não solicitada
Resposta da Package Pets
Hi there,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
Best regards,
David
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.