Our trip was to Richmond, VA. Every experience booked for us was thoughtfully put together based on our interests and thoroughly enjoyable. The absolute highlight was a private zoo experience wher... Ver mais
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Veja o que dizem as avaliações
Another great trip in the books! Pack Up + Go found us a beautiful hotel in a great location for all the things we wanted to see! We loved the restaurants they recommended! The Charlotte bus tour was... Ver mais
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I enjoyed not having to plan a trip! I'm used to getting decision fatigue by all the choices. The hotel and restaurants were places we would have never chosen on our own. I do wish we were given an it... Ver mais
The entire Pack Up and Go experience was magical! We loved NOT knowing where we were going and loved the selections/suggestions made for us. Best of all was the customer service — we were nervous abou... Ver mais
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Detalhes da empresa
Sobre Pack Up + Go
Escrito pela empresa
Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax.
We take it from there! We'll book your whole trip, but won't tell you where you're going.
One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go!
We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.
Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!
See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Informações de contato
PO Box 3707 , 15230, Pittsburgh, Estados Unidos
- (412) 448-2700
- hello@packupgo.com
- packupgo.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Relaxing
The accommodations were fabulous. The surprise destination was Hot Springs and my wife and I had a very relaxing Labor Day weekend thanks to pack up and go!

Resposta de Pack Up + Go
Best customer service
Customer service was outstanding! We needed an additional hotel room and they were quick to respond with a complimentary upgrade so our rooms could be close to each other. Some of us are already planning for another trip next year! Highly recommend! Made my 50th birthday surprise trip the very best it could be!

Resposta de Pack Up + Go
Wonderful experience
Wonderful experience. The stay, the tours, the time to explore. Will 100% do again. The only bummer (which was definitely not their fault) was our flight to our destination was delayed so we didn’t get to open to the envelope the day of to reveal our surprise destination. But everything we did was spot on with how we like to vacation.

Resposta de Pack Up + Go
This was a fabulous experience
This was a fabulous experience. My son and I flew from Texas to Philadelphia which met all the criteria on our pre-trip surveys: not someplace too hot, we like sports and history. We saw a professional baseball game from great seats, stayed at a gorgeous hotel so close to Independence Hall we could hear the bells, had a gourmet dinner, and a very enjoyable visit to the Museum of the American Revolution. We even had an Uber payment number that covered transportation expense. Everything was organized so well and almost all was located within walking distance had we not branched out to see even more sites. We were never treated like "oh, you have a voucher" as the entire trip was created like a true vacation. We felt like a valued guest at the hotel and each event/location we attended. We highly recommend Pack Up & Go to anyone/everyone. Thank you, Pack Up & Go for the memories you helped us make!

Resposta de Pack Up + Go
Road trip
Resort was very nice and served awesome breakfast every morning. Wish trip distance was further than 4 hrs. For road trips, add question for distance clients would like to travel. Not a lot planned other than dinner and a tour of resort. Avoid fancy high end restaurants on a road trip. Gave our dinner reservation to the resort owner to enjoy. We planned our own adventures each day, driving to see sights further than our location to make the most of our road trip. May consider again. A little pricey!

Resposta de Pack Up + Go
The customer service was exceptional
The customer service was exceptional! Prior to the trip, we enjoyed our emails with packing tips, weather forecasts, etc. During the trip, we made several contacts to change times of activities, etc. both times, the support was immediate and positive. You can trust these people to take care of you! Our planned activities and reservations were well planned and right up our alley; planners obviously took our questionnaires seriously. We enjoyed activities that we would not have known about on our own. It was a wonderful trip.

Resposta de Pack Up + Go
Santa Barbara Surprise
We did a surprise destination trip for our friend’s 50th birthday! It was amazing. We went to Santa Barbara Cali! Our hotel was fabulous. Right on the water with a pool and sun Deck. Palm trees, sun, sand, beach, kayak trip. We came in under budget and had money for Uber and a restaurant. The kayak excursion was planned by Pack Up and Go and included in our budget. Santa Barbara is a wonderful getaway and Pack up and Go nailed it. They gave us everything we wanted for a girls trip. Shopping restaurants walking sight seeing and more!! Air travel was smooth. And customer service was rapid. We got an extra room at the hotel upon arrival and Pack Uo and Go took care of it all. Even getting us the partner rate and comping an upgrade. Dinner reservations were amazing too!

Resposta de Pack Up + Go
The surprise is half the fun!
Our Pack Up & Go vacation was so much fun! Half the fun is in the surprise. We knew we would be driving within 4 or so hours of home and were excited to find out on the morning of our trip we were going to Louisville, since we'd never been. The Omni Hotel was 5 stars! Walking distance to almost everything we did. Pack Up & Go gives you a link to what's happening in town and we found out that The Black Crowes were playing just 3 blocks from our hotel. Of course we got tickets. Everything recommended was interesting and fun. Highly recommend!

Resposta de Pack Up + Go
We had a great experience
We had a great experience. Great recommendations, good planning, good value. Would recommend if you don’t want/don’t have the mental space to plan something.

Resposta de Pack Up + Go
First timers
This company surprised us with accomodations we wouldnt typically pick for ourselves but it was such a treat. From the activities to the timeline you could tell attention to detail was paid. We cant wait to book our next trip and we would recommend to anyone!!

Resposta de Pack Up + Go
Fantastic location
Fantastic location, excellent accomodations, perfect food experience reservations, and activities that met our expectations! Can't wait to do PUAG again!

Resposta de Pack Up + Go
Exactly What We Needed Without Even Knowing It
We had the most amazing experience with our Pack Up & Go! From start to finish, their team truly listened to what we wanted out of our vacation and made sure every detail was taken care of. The surprise destination they chose for us couldn’t have been more perfect—it was exactly what we needed without us even realizing it beforehand. Every part of the trip felt thoughtful and personalized, and it was clear they paid attention to the little details that made it extra special. If you’re looking for an adventure that’s both exciting and perfectly tailored to you, Pack Up & Go is the way to go!

Resposta de Pack Up + Go
Boston trip for anniversary
Hotel was VERY nice -way above average! Flight times were great so that we could use time to the max. Suggestions given were beneficial. Food tour & restaurants were exceptional. First day needed a better activity during the day (only thing scheduled was hotel pool time)

Resposta de Pack Up + Go
Perfect Surprise Sister Trip
My sister and I were planned a 4-night trip to Chicago! We had an absolute blast. Pack Up & Go had pre-paid for 1-2 activities each day, and a dinner reservation for each night. It made everything so easy - we didn’t have to waste time thinking about where to eat - and had something exciting to do each day. We still had a good amount of free time, which we used to relax and explore (and checked out some of the other recommendations listed for us). The materials were well-assembled and easy to follow. I’ve been telling all of my friends about this trip and will definitely use Pack Up & Go in the future!

Resposta de Pack Up + Go
Amazing trip
Amazing trip! Very well planned and filled with fun and memorable experiences!

Resposta de Pack Up + Go
Savannah GA
We enjoyed the activities that were planned for us but outside of those there wasn’t a ton of kid friendly activities that wasn’t a version of something we had already done.

Resposta de Pack Up + Go
Surprise 40th Birthday trip …
If you’re up for adventure and enjoy spontaneity - this is for you. My wife and I will be using this service again!

Resposta de Pack Up + Go
Unique, Amazing Activities
While a bit expensive, they booked unique activities that we would have never booked ourselves. And they all occurred right when we wanted them and gave us an experience we didn’t even think was possible

Resposta de Pack Up + Go
Book the trip…you won’t regret it!!!
This was an incredible experience that we will never forget! Our family made memories that will last a lifetime. It helped remind us of the value of patience and the beauty of surprise in this fast paced world. My husband & I were able to relax without having to plan which allowed us both to fully live in the moment with our kids. We were able to see a part of the world we would not have ever planned for ourselves. We are forever grateful for the Pack Up & Go team helping give our family this amazing trip!

Resposta de Pack Up + Go
So much to see!
The hotel was super cool! Really helped to immerse us in the history. Now it was SUPER hot, nothing that can be done about that, but even despite that it was a blast. Our personal tour of the National Mall was so informative and inspired us to see even more! The only negative was I wish we had longer! Also, the Floriana - had the BEST garlic pesto oil for their bread and I will dream about it!

Resposta de Pack Up + Go
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