I did not receive my shipment even though USPS marked it as delivered. I expected a hassle and no real resolution. Paleovalley was very responsive, offered suggestions and then made everything right.... Ver mais
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Veja o que dizem as avaliações
100% Grass-Fed Bone Broth Protein in Vanilla is fantastic! The ingredients are clean, and the quality is excellent. I’ve been really impressed with the product overall. On top of that, their customer... Ver mais
A empresa respondeu
Everything I’ve bought from them is wonderful. Amazing outstanding ingredients. Taste extremely good. Just got the meat sticks and I can’t stop eating them. Golden, milk is amazing. Delivery was fast... Ver mais
A empresa respondeu
Purchased Paleovalley beef sticks - Teriyaki. Several have spoiled inside the unopened packaging. It’s disgusting. There is NO access to their “contact us” webpage. No customer service contact numbers... Ver mais
A empresa respondeu
4,2
Muito Bom
616 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The beef sticks are awesome
The beef sticks are awesome! I had a minor issue and it was resolved immediately. Wonderful company!
8 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for your review. I am really glad to hear how much you love the beef sticks, and I am happy we were able to take care of that minor issue for you right away. We always want things to feel easy on your end.
We appreciate you and are grateful to have you as part of the Paleovalley family. If you ever need anything, I am always here to help.
I’ve purchased a variety of products…
I’ve purchased a variety of products and have been pleased with all of them. My favorite are the beef sticks!!! So fantastic!! I like the protein powder and take the freeze dried Organ complex and Fish Roe. I’m getting some “good for me” stuff there! Thank you
8 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for sharing this. It is wonderful to hear how much you are enjoying everything you have tried. I love that the beef sticks are your favorite, and I am glad the protein powder, Organ Complex, and Fish Roe have been a great addition to your routine too. That really is some powerful “good for me” stuff.
We are grateful to have you as part of the Paleovalley family. If you ever need anything or want help exploring other products, I am always here to support you.
Paleo valley is a quality company with…
Paleo valley is a quality company with great products. I recently interacted with a customer service representative and was reminded of how I feel valued as a customer.
25 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for taking the time to share this. It means a lot to hear that you enjoy our products and that your recent interaction with our team left you feeling valued. That is exactly how we want every customer to feel.
We are grateful to have you as part of the Paleovalley family. If you ever need anything at all, I am always here to help.
Great company with great products and…
Great company with great products and wonderful customer service! Very responsive any time I've contacted them. The subscribe and save is very easy and user-friendly to use/change.
7 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for your kind words. It makes me really happy to hear that you enjoy the products and that our customer service team has always been responsive when you reached out. I am also glad to know the Subscribe and Save setup has been easy and flexible for you.
We appreciate you and are grateful to have you as part of the Paleovalley family. If you ever need anything, I am always here to help.
Great product
Great product! Especially thr collagen. Great customer service too. Helped me with z problem even though it wasn't their fault.
29 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for sharing this. I am really glad to hear how much you are loving the collagen, and it means a lot to know our team was able to help you get things sorted out even though the issue was not on our end. We always want you to feel taken care of.
We appreciate you and are grateful to have you as part of the Paleovalley family. If you ever need anything at all, I am always here to help.
Great products
Efficient, helpful and friendly team who go out of their way to assist you.
Products are superb and our family can’t get enough especially of the beef sticks .
5 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for this lovely review. It makes me really happy to hear how helpful and friendly our team has been when you needed support. We always want things to feel easy and welcoming on your end.
I am also glad your family is enjoying the products, especially the beef sticks. That means a lot to us.
We are grateful to have you as part of the Paleovalley family. If you ever need anything at all, I am always here to help.
We just got the order and had to try…
We just got the order and had to try the venison sticks....delicious, a little spicy for us oldies, but delicious. We make venison jerky & your flavor is just as good. We plan on gifting some for Christmas. Thank you for fixing my mixed up order.....immediately, great friendly service. Definitely going to be repeat customer.
Kevin & Sheila
4 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi Kevin and Sheila, thank you so much for sharing this. We’re really glad to hear you enjoyed the venison sticks, even with a little kick, and it means a lot that you’ll be gifting them for Christmas.
We’re also happy we could fix the mix-up right away for you. Our team works hard to make things easy, and it’s great to hear that came through.
Thanks again for the kind words and for choosing Paleovalley. We’re excited to have you as repeat customers!
Ordered 5 types of meat sticks they…
Ordered 5 types of meat sticks they were horrible.
You know the smell of canned cheap dog food, that's what they all taste like.and so much pepper that it's not appealing.paid almost 100 dollars and unable to eat them ,buyer beware
27 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there, thank you for taking the time to share your feedback. We’re really sorry to hear that your experience with our meat sticks wasn’t what you were hoping for. That’s never the outcome we want.
We weren’t able to locate any messages from you in our system under your name, but we’d really like the chance to look into this and make it right. When you have a moment, please reach out to us at support@paleovalley.com
with your order details so we can help you as quickly as possible.
We truly stand behind the quality of our products and want every customer to feel good about their purchase. We’re here to help and appreciate the opportunity to sort this out for you.
Delicious and nutritious bone broth and whey!
The bone broth, the vanilla, and chocolate are absolutely delicious! I love that they flavor it with stevia because I can't have sugar. It's SO nice to be able to have hot chocolate again! I also use the vanilla in plain yogurt to sweeten it and give it extra protein. If it was just flavor, that would be one thing but the extra protein has been such a boost to my health! I sleep better and feel better than I ever have!
I also like to use the turmeric and ginger in soups. I use the unflavored to give me extra protein and collagen.
Additionally, I love both the vanilla and chocolate whey protein! I can't rave enough about these products I mentioned. I tell my family members and friends!
The customer service has been very responsive to my requests and issues as well!
I'm so happy to have something that tastes so delicious and is good for you, too!
5 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this. It makes our day to hear how much you’re loving the bone broth and whey, and that they’ve become such a helpful part of your routine. We’re really glad the stevia option works well for you and that you can enjoy things like hot chocolate again without the worry.
It’s wonderful to hear how you’re using the different flavors, from sweetening yogurt to adding turmeric and ginger to soups. We love knowing our products are supporting your health and helping you feel your best.
Thank you as well for spreading the word to your family and friends. And we appreciate the shoutout to our customer service team. We’re always here to help.
We’re so happy you’re enjoying everything!
Tastes Delicious!!
Love this sticks! I never eat the other beef sticks are gross, but Paleo Valley beef sticks and summer sausage are delicious. The texture is good, portable, and satisfy hunger. Highly recommend.
19 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this. We are thrilled to hear how much you enjoy our beef sticks and summer sausage. It makes us happy to know the texture, flavor, and convenience have been such a great fit for you.
Hearing that our products stand out from others really means a lot. We work hard to keep everything clean, high quality, and truly enjoyable.
We appreciate the recommendation and are grateful to have you as part of the Paleovalley family.
My questions were answered quickly and…
My questions were answered quickly and pleasantly.
4 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you for sharing this. We are so glad to hear your questions were answered quickly and that the experience was a pleasant one. We are always here to help and truly appreciate you taking the time to leave a review.
Missing items? No problem!
My order was missing items and when I let PaleoValley know, the missing items were immediately in the mail to me. I even got to keep the extra item that was sent by mistake! Merry Christmas to me! TY!
I have been ordering their meat sticks meat sticks and my whole family loves them!
18 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this. I’m really glad we were able to get those missing items on the way to you right away, and that the extra item worked out as a little early Christmas surprise. That made me smile. It’s also great to hear that your family loves the meat sticks. We appreciate you and are always here if you need anything.
I love the protein powder chocolate and…
I love the protein powder chocolate and vanilla. They help me get to the protein number for muscle growth. I’m 74 years old and lift weights. Also, I have communicated several times with customer support about purchasing additional protein as a gift and they have always responded quickly. I will continue to promote your products.
3 de dezembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this. It’s amazing to hear how our protein powders are supporting your goals, and we love that you’re lifting and staying strong at 74. That is so inspiring. We’re also glad our team has been able to help you each time you’ve reached out, especially when purchasing protein as a gift. Your support and willingness to recommend us truly mean a lot. We’re always here for you.
Great customer service
Great customer service. I asked to combine shipments so I could take advantage of free shipping and was pleasantly surprised how quick and easy it was, even on the weekend.
30 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this. I’m really glad we could help you combine your shipments and make everything quick and easy, even over the weekend. We always want things to feel smooth and convenient for you. We appreciate you and are here anytime you need us.
Poor taste
I ordered the product SUPERFOOD GOLDEN MILK. I really didn't like the taste. Tasted like sour milk. I was very disappointed. I'm having a hard time finding the site to return the 2 supplements that I ordered for a refund. Can you help me?
30 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing your feedback with us. I’m really sorry the Superfood Golden Milk didn’t hit the mark for you. The flavor definitely shouldn’t taste sour, so I can understand why that was disappointing.
We’re always happy to help with returns and refunds. Please reach out to us at support@paleovalley.com
and include your name and order number, or feel free to log into your account at paleovalley.com to start a return. If it’s easier, we can guide you through the whole process once we hear from you.
We truly want you to love every product you try from us, and we’re here to make this right. Thank you again for giving us a try.
I love the product BUT
I love the product, especially the original flavor. The others are a little too spicy for me but then my husband says I'm negative spice. My one complaint is the packaging at the top that doesn't separate enough to open the package. Very frustrating to the point that I might not order the product anymore.
26 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing your feedback with us. It means a lot that you love our beef sticks, especially the Original, and your “negative spice” comment genuinely made us smile.
I’m really sorry to hear about the frustration with the packaging. That should never get in the way of enjoying your snacks, and we don’t want this to impact your experience or cause you to consider not ordering again. We’re currently reviewing updates to our packaging, and feedback like yours is exactly what helps us improve.
If you ever receive a pack that’s difficult to open, please feel free to reach out to us at support@paleovalley.com so we can make it right for you. We’re always here to help and want every order to be easy and enjoyable.
Thank you again for being part of the Paleovalley community. We hope to keep you and your husband stocked with your favorite flavors.
Love the meat sticks
Love the meat sticks. I always keep them in stock!
25 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for your kind words. We’re thrilled to hear you love our meat sticks and keep them on hand. That truly makes our day. If you ever need help with flavors, subscriptions, or anything at all, we’re always here at support@paleovalley.com
. We appreciate you being part of the Paleovalley family.
Great variety of quality products
Great variety of quality products and very good customer service
29 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this. We’re truly grateful for your kind words about both our products and our customer service. It means a lot to us. If you ever need anything or have questions about any of our items, we’re always here to help at support@paleovalley.com
. We appreciate you being part of the Paleovalley family.
surprise subscription
I bought some beef sticks on sale. next thing I know I'm on a subscription that automatically takes money off my credit card. And at double the initial cost. and I can't find information on how to cancel.
11 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing your feedback. I’m really sorry for the frustration this caused. Our subscriptions are completely optional, and you’re always in full control of making changes or canceling at any time.
If you prefer, our team can take care of it for you. Just send us a quick email at support@paleovalley.com
and we’ll gladly help right away.
You can also cancel on your own by logging into your account at paleovalley.com and selecting Manage Subscriptions.
We truly appreciate you giving Paleovalley a try and are here to make this right for you.
This company is great to work with
This company is great to work with. Any questions they have fantastic customer service. Products are shipped quickly . The meat sticks are DELICIOUS!
19 de novembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this. We’re thrilled to hear you’ve had such a great experience with us and that our team has been able to help whenever you’ve had questions. It’s wonderful to know your orders have arrived quickly and that you’re loving the meat sticks. We’re grateful to have you as part of the Paleovalley family and are always here if you ever need anything.
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