I ordered three pairs of shoes in size 10.5 UK and they all fit nicely. Delivery took a couple of days longer than expected as the shipment was clear of customs for a while, before the local courier c... Ver mais
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Veja o que dizem as avaliações
I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs... Ver mais
They lost my order for 2 weeks. I paid for next day delivery so when it wasn’t dispatched I contacted via both the email and form and the website and nobody got back to me. I opened a PayPal dispute... Ver mais
As a Vegan it's hard to find decent and cool looking foot wear. I've now got three pairs of Palladium Boots and they're all fantastic.. Different colours and styles for different occasions. They'... Ver mais
Detalhes da empresa
Sobre Palladiumboots
Escrito pela empresa
PALLADIUM® UK Trustpilot Profile
Welcome to the official Trustpilot profile for PALLADIUM® UK
Thank you for sharing your review with us!
Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.
From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.
Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.
We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN
Customer Service Promise:
At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.
Informações de contato
França
- palladiumboots.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wore the sandals for literally 2 hours…
Wore the sandals for literally 2 hours and the main strap tore at the stitching. Absolutely shocking quality.
Returns policy… ship back abroad, really!??
Never again Palladium.

Resposta da Palladiumboots
Misleading Offers & Costly Returns
After placing an order using an exclusive offer, I noticed a better public discount available the next day, so I had to place a second order. On top of that, charging a £5 fee for every return makes the whole experience really inconvenient.
Please remove me from your early-bird promotional emails. The discounts aren't actually better, which feels completely misleading.

Resposta da Palladiumboots
I like this brand super my favourite
Great thanks
Speed of delivery mostly, information for arrival of good was very informative was greatly appreciated and on time.
Failure of customer service refund
So the shoes didn't fit. No drama. Trying to return them and get a refund, big drama. Received the shoes end of June, and they were too small. No problem with the quality. Navigating the refund process not so easy. Couldn't access the refund label so messaged customer services and they sent it. Posted the parcel 11th July and heard nothing since. August 20th today. E-mailed the same contact for update...nothing. Would just like to receive my £50 refund please.

Resposta da Palladiumboots
Shoes never arrived and no one is…
Shoes never arrived and no one is answering any emails !!! Waiting for a refund !!!

Resposta da Palladiumboots
Love Palladiums
Happy man, love the boots, quick delivery, all good, 10 out of 10 from me
Love em had them 30 yrs ago and still…
Love em had them 30 yrs ago and still love them now
Lightweight
Lightweight, comfortable, don't make my feet sweat and the soles grip much better than other canvas boots I've worn. That's why I have 5 pairs.
I bought several pairs as some were…
I bought several pairs as some were reduced in sale and good colours v comfortable for walking in the heat. Happy customer
Waiting 3 weeks for £140 refund, and no response from customer service
I returned 3 items which Palladium acknowledged and Confirmed that I would be sent a refund.
Unfortunately 3 weeks (14 working days) later, they have still not refunded the £140 I am owed, and are not responding to any of my emails.
I have since raised a dispute via PayPal and they have still not responded.

Resposta da Palladiumboots
Really great products
Very good customer service
Very good customer service. And my son loves his boots!
Excellent quality
Fantastic quality. Size is definitely as quoted. Look and feel excellent. You can go for a hike straight away without any feet problems. I’d definitely recommend
Oxfords are not what they were
Oxfords are not what they were. My last pair had 3 eyelets on each side, and these new ones have four. The cut of the fabric is different, and they just don't fit as well. They are baggy around the ankles, the heels are very hard, and the lining is not as soft as previously. My previous Palladiums didn't need wearing in as they were such a good fit and so comfortable , but I doubt that these will ever be so comfortable. I did try them on at home, but it was impossible to appreciate the difference until I wore them outside. The plus points are the colour of the fabric and the sole which is comfortable. If the previous design was reinstated, I wouldn't hesitate to recommend them, but I would strongly advise against buying these due to poor fit.

Resposta da Palladiumboots
The shoes are fantastic
The shoes are fantastic. They are comfortable and feel like they will last a while.
The laces that come with them are stiff but they break in after some time. Don't give into the urge to replace them with softer cotton ones. I did that and had 3 pairs snap on me. I put the originals back on and, while they annoyed me at first, it was worth waiting for them to soften up. They are strong and have no signs they'll fray or stretch any time soon.
The actual soles feel grippy and rugged, but don't deaden my feet so much that I can't drive with them on. I'd feel confident to do some light walking/hiking with them and not have to change into a lighter shoe to drive there and back.
The only issue I had was the long shipping time; Something I believe others have had an issue with before. Worth the wait though. I'll be buying a second pair when these ones wear out.
I ordered the black pampa shoes she…
I ordered the black pampa shoes she they are so kool and incredibly comfortable! I love them! Would have given 5 stars but the postage took ten days and no option to get faster delivery. Would highly recommend for comfort and style though!
Everything worked as described
Everything worked as described, purchase, confirmation, lead time and delivery.
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