Palladiumboots Avaliações 

2.149
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I ordered three pairs of shoes in size 10.5 UK and they all fit nicely. Delivery took a couple of days longer than expected as the shipment was clear of customs for a while, before the local courier c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs... Ver mais

Avaliado com 1 de um total de 5 estrelas

They lost my order for 2 weeks. I paid for next day delivery so when it wasn’t dispatched I contacted via both the email and form and the website and nobody got back to me. I opened a PayPal dispute... Ver mais

Avaliado com 5 de um total de 5 estrelas

As a Vegan it's hard to find decent and cool looking foot wear. I've now got three pairs of Palladium Boots and they're all fantastic.. Different colours and styles for different occasions. They'... Ver mais

Detalhes da empresa

  1. Loja de Calçados

Sobre Palladiumboots

Escrito pela empresa

PALLADIUM® UK Trustpilot Profile

Welcome to the official Trustpilot profile for PALLADIUM® UK

Thank you for sharing your review with us!

Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.

From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.

Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.

We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN

Customer Service Promise:

At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(2.149)

236 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Great!

Nothing much to say say other than I wanted a nice pair of boots from a brand I like and trust and delivered at expected date

19 de janeiro de 2026
Avaliado com 3 de um total de 5 estrelas

Suspect quality

Haven't worn them yet, they seem fairly good quality, but the last pair of Palladium boots i bought the sole came away from one of boot after wearing them just a handful of times.

13 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

Sadly waited over a month for my order…

Sadly waited over a month for my order only to see the payment had been refunded. No reason or contact

9 de janeiro de 2026
logotipo da Palladiumboots

Resposta da Palladiumboots

Hello,

Thank you for your message, and we’re very sorry for the confusion and lack of communication.

After checking your order, it appears that the parcel was returned to the sender. Once it was received back at our warehouse, a full refund was issued automatically.

We completely understand how frustrating it must have been to wait over a month without any update, and we sincerely apologize that you were not informed of the situation sooner.

Best,
Kswiss Team

Avaliado com 1 de um total de 5 estrelas

Using Evri as a delivery partner is a…

Using Evri as a delivery partner is a huge mistake.
The driver simply left the box on the front step. On the top of the box was a label that not only had the address but the £125.00 value of what was inside.
No attempt was made to ring the doorbell or knock on the door.
As long as you continue to use Evri I will not be purchasing anything else.

6 de janeiro de 2026
logotipo da Palladiumboots

Resposta da Palladiumboots

Hello,

Thank you for taking the time to share your feedback.

We’re very sorry to hear about your delivery experience. What you’ve described is not the level of service we expect, especially regarding the parcel being left unattended without any attempt to contact you. We also understand your concern about the visible value on the label, and how this could feel unsafe.

While Evri is one of our delivery partners, your experience clearly does not reflect the standards we aim to provide. We are sharing your feedback with the relevant teams to help prevent this from happening again.

We completely understand your frustration and the impact this has had on your trust. If there’s anything we can do to assist you further or address this situation, please don’t hesitate to let us know, we’d really appreciate the opportunity to help.

Kind regards,
Palladium team

Avaliado com 5 de um total de 5 estrelas

Nice boots

Nice boots, sizing a bit awkward, had to send a few back as too small, and refunds take such a long time even after returns are received. Otherwise good, sale prices are decent, bought 2 pairs in fact. Thanks.

5 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

This has got to be the worse company I…

This has got to be the worse company I have dealt with.
I ordered a pair of boots back in January which was too small, I sent them back, I received an email on the 30th Jan to confirm they had received my return item, it is now February 27th and I have still not received my refund. This is very poor.

27 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Palladium

I love Palladium boots and costumer service too. Never had a problem. I purchased boots and they did’t fit, I need it to swap for bigger size. Helpdesk was very approachable and return was very fast. Only what I would suggest, instead of return and make new purchase, I would prefer exchange of the product. It would speed up the process. However, it’s always pleasure to buy my new Palladiums. Thank u!

2 de janeiro de 2026

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