Panama Hats Direct Avaliações 

Okay, hat finally arrived. Quality is as advertised; really fine weave. Customer help was 1st rate; responded quickly and answered all questions in a extremely timely manner. The only thing that was a little off putting was the shipping. Maybe my expectations were too high. Took 18 days to get the hat from Ecuador to Florida; then another 10 days to get to me. All in all, from time of order until in my hands 38 days. If you can put up with the slow shipping, this is the place to order your hat!

Today I received my new Montecisti Fino Havana Panama Hat, without doubt it was a pleasure dealing with Panama Hats Direct, from my first contact with them before I placed my order until it arrived. Lots of up-dates including photos of my hat being designed etc, William emailed me every step of the way. This hat fits perfectly and the workmanship is fantastic. Postage time from Ecuador to Belfast in Northern Ireland was around 26 days but well worth the wait. When ordering, remember about import charges, in my case it was an additional £18.95. I would really recommend using Panama Hats Direct to everyone wishing to purchase a hand made Panama Hat. Now that I have seen the quality I'm sure I'll be placing another order again.

I made a hell of a mistake in my anger. It was not Panama Hats Direct I had trouble with , it was Panama Hat Mall. Please accept my apologizes as I wanted to warn folks of the BAD service of Panama Hat Mall not Panama Hats Direct. The next hat I purchase will be from Hats Direct

I just received my new hat and I am very satisfied with my purchase.
With regard to the seller, I have rarely met such good service to clients even though I have made purchases in different countries, your interest in keeping the client informed of every detail of your order is first class, hoping to continue being your client in the future.
Sincerely
Alfonso Serrano

I ordered my Patron fino about nine months ago and have been very happy with it. It has kept the me cool and stylish in the California sun and in the tropics. The crown height is just under 3.5” at the front and exactly 3.5” at the back, which is perfect for me, and the choice of ribbons was great to have. The head size was right - trust the tape! - and being able to substitute a fabric sweat band for the leather one another really nice option.

The reason I take a star off was that the brim size is somewhat random. I ordered “6.1-6.5cm” and the smallest measurement is 6.5mm at the front. The back is similar but the left side is 7.0cm and the right is 7.5cm, which seems an unreasonable variation even for a custom order.

I ordered a Panama hat through Panama Hats Direct last summer and am very happy with my hat. It fits perfectly and the craftsmanship appears to be excellent. After six months of use, there is no visible wear and tear. There was a small mix-up regarding delivery after I ordered the hat but the person at the company with whom I corresponded via email was very responsive and the problem was resolved immediately after I contacted him.

I hope this is a hat for life; but, if it is not, I will certainly order through Panama Hats Direct again.

I give my hats fairly hard wear - they are work hats first and foremost, since I work right much outdoors doing garden design, installation, and maintenance. These hold up right well, and keep me protected from the sun with their tight weave. (Dermatologists have noted the hats with approval.)
I have been wearing them so long they have become kind of a trade-mark. Excellent product.

Wow. This hat is amazing. It has a full weave as standard and is very tight when holding it up to the sun for maximum protection. The shape is perfect with slightly more at the back to allow for the upward curl but maintain a nice balanced look. I went for the 8cm brim Havana crown. The crown is a nice symmetrical shape that tapers to a low rise at the back that gives that suave look. There is also a peak protector in the "pinch" of the crown which will maintain shape and protect it from wear. It is also finished with a nice leather sweatband and satin lining. Absolutely top class. Quick delivery from Ecuador to UK. Can 100% recommend. Will shop again soon.

As a Panama Hat guy with 40 years of hats on my head, I have bought from the least expensive to the high end hats. The hat from Panama Hats Direct is top of the line in quality and value! And the service I received from Panama Hats Direct is second to none. I strongly recommend Panama Hats Direct!

It is not too hard to be a great company when everything goes right. In my case, there were complications with fit. Maybe a communication issue. But Panama Hats performed well, correcting the issue with what was probably more effort than they planned on, and more time than I planned on, but without complaint and with decent explanation. Their product quality is just excellent, their prices are great, and customer service is quite good. I could do better maybe if I traveled to Ecuador, and I would love to go there again, but until then, buy from Panama Hats Direct!

Overall a very satisfying experience, the Hat is beautiful fits perfect (I used the included paper measuring tape, worked wonderfully but read the instructions - no-scaling!) and is as pictured.
Communications were seamless and responses were received within a day or two max, no languages issues or hassle with management, they were professional throughout. Excellent recommendation and would buy again without hesitation.
Expect shipping delays- nothing that PHD had any control over, took two months to arrive.
Worth the wait!!

Excellent quality and professional service. Royce Fowler, Soperton, Ga.

EXCELLENT PRODUCT AND CUSTOMER SERVICE. RECOMMEND TO BUY THESE BEAUTIFUL HATS.

ordered two hats. They were EXACTLY what i wanted. Everyone always asks what kind of hat my hat is and they all love it.

Il mio Panama è finalmente arrivato, ha messo del tempo in più perché non era disponibile, ho ordinato un Havana di grado Fino e sono soddisfattissimo. Il cappello è bello, elegante e ben fatto
e per le mie conoscenze è evidente che si tratti di un Montecristi (possedendo un Cuenca di qualità è facile notare le differenze).
Non so come allegare le foto ma posso assicurarvi che in Italia un cappello così lo avrei pagato quasi il doppio, avevo dei dubbi sullo sdoganamento ma grazie a panamahats la cosa si è risolta con una cifra modesta.
Panamamahats è poi sempe disponibile nel fornire spiegazioni ed è molto bello il fatto che ti mandino le foto man mano che il cappello viene rifinito.
Scrivo questa recensione in Italiano perché se dovesse capitare qualcuno che vuole ordinare su Panamahats dall'Italia ed ha dei dubbi sulla fattibilità della cosa posso assicurarvi che invece è fattibilissima.
Unico leggerissimo neo che ho comunicato al Sig. W. Ramirez è il fatto che il cartone con cui viene imballato il cappello è un po' troppo debole e infatti durante il viaggio ha subito un'ammaccatura su un lato anche se fortunatamente il cappello non ha subito danni.
Spero di poter comprare ancora da loro, un saluto,
Enrico.

Awesome to deal with. Quick and fast delivery. Brilliant product.

I was very reluctant to order a hat to be custom made, but it was the best decision I’ve made. Was not sure of the size to order. Called and spoke to Casey. He gave me the info I needed. After placing the order I received e-mails with pictures showing the progress on my hat with my order form in the pic. The hat arrived in great condition and is the first hat I’ve ever bought that fit me perfectly, no just good, perfectly. Thank you Casey, I will be ordering again.

It is very easy to communicate with the staff over such a long distance. I had a few issues to work out, and in the end I'm very satisfied! There hat's are truly beautiful!!
Jim

I ordered two hats and when they arrived, I tried them both on. They looked and fit terrific, I was happy!
It has been a month since they arrived, one got slightly larger and the other slightly smaller, both have lost continuity in shape. I live in a mountain tropical climate, so mold is pretty common. These hats both mold up quicker than any hats I have. Therefore, I will leave them at our other place which is drier, so I will rarely get the chance to wear them.
These hats both came with lining, which made them uncomfortably warm, so I cut them out.
Great web page, nice people, but overall, I'm disappointed.

Fit and quality exceeded my expectations. Two thumbs up!