Panama Hats Direct Avaliações 

Very pleased with my hat. Will order another soon.

I just got my hat. It is perfect. Better then I'd hoped. Thanks! Leo K.

Great communication every step of the way. Hat arrived in good condition as ordered and described. After sales service prompt and friendly. I'll be back in the future.

They have been extremely helpful getting a terrific hat to me that fits well and looks great. I was going to be out of town for a couple of weeks and they even held shipping from their US shipper until I returned. Great customer service.

I do indeed recommend this company to anyone interested in purchasing a well-styled Panama hat from Ecuador. I have purchased several over the years, and they always have met my expectations concerning the promptness of shipping, the quality of the weave, the style as represented in their catalog, and especially the fit. However, I found that, in very hot weather, the leather sweat band on the inside of the hat (as normally provided to customers) is not comfortable to wear. So for my most recent Panama hat I asked for a cotton sweat band which Mr. Dalzell obligingly provided without extra charge. That was good service. It does make a Panama hat more comfortable to wear for extended periods when the sun is beating down and the temperature is getting into the nineties.

Very good, excellent communications and helpful.

Beautiful hat. Excellent Service. Many compliments, especially from hat store proprietors in El Norte./Users/ami27912/Desktop/IMG_1531.jpg

Sized as described, excellent quality (though not as flexible as I expected) , I would buy from them again, but I only have one head.

Size, shape and quality absolutely OK, hat has been packed and shipped within one month from order, I´ve been kept informed about progress, thanks.

Beautiful leather hat bands, Excellent quality and price.

This is the best hat I've ever had. I did a special order, and Casey handled it personally. He was responsive both by email and phone. The hat arrived on time, when he said it would. I highly recommend his company.

I have ordered 2 hats now (from Australia), about 2 years apart, and they have been great quality, and arrived in perfect condition. The only problem I have had is ascertaining the correct hat size to order - unfortunately both times I got it wrong, and I wish they would put the hat size inside the hat, so that next time I would know what size the previous hat was, and scale up/down from there.

The hat is wonderful. The customer service from Panama Hats Direct was excellent. At each step going through the process, they emailed me pictures of the work in progress. I am delighted with the hat.

My only suggestion would be to send the requests for a review AFTER the hat has been delivered - and not a couple of weeks before it arrives.

Fair deal. Have to wear out hat before I order another one. The Hat is not water prof . If wet has to be reblocked. Any idea how to water prof hat??

40 days to receive my order with an USA adress, instead of 15 days delay announced in the website. I hoped receive the hat while i am in the US for holidays ( 23 days), but not, I must pay 40 USD more to send the hat to France, with the help of my sister who live in USA.

Best customer service I have had anywhere. The owner spent 20 minutes on the phone helping me making suggestions and helping to pick the best hat. The finished product is super. Cannot over emphasize the personal nature of the help I received. Definitely the best of the best.

Great service, have always been able to ask questions and have had them answered promptly.
Status of the production of my hats and shipping details have always been advised and arrival here in New Zealand eagerly awaited.
Five days from shipping to delivery has been the best so far.
I am no oil painting to look at but the hats help and always attract attention when people realise that it doesn't look like some fake out of China.

Loving my Montecristi! Beautiful hat!

No problems. Panama hat leather bands of great standard of quality. From Ecuador via USA. If only I hadn't already got a Panama...

This is a great hat, excellent quality. I would recommend it to anyone