My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Ver mais
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Veja o que dizem as avaliações
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Ver mais
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Ver mais
After a mistake with delivery my parcel ended up being sent back for return before it was delivered to me. Thankfully A from Parcel Connect got in touch before it was returned and, after confirming a... Ver mais
Detalhes da empresa
Escrito pela empresa
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Informações de contato
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Irlanda
- support@parcelconnect.ie
- parcelconnect.ie
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Customer service at parcel connectck…
Very positive experience and very quick response from Yuri
Very easy process
Very easy, hassle free process and good customer service
Great experience with Ashling!
Great experience with Ashling , she got in contact to fix an issue with my parcel , really appreciated her help to make sure my parcel got returned and therefore I got my refund! Thanks!
There were some missing details on a…
There were some missing details on a parcel I was returning. The parcel connect team contacted me and resolved the issue. I really appreciated this as it meant that I didn't have to chase the return to figure out why it hadn't been completed. A very pleasant company to deal with.
Quick and attentive service
Quick and attentive service, sorted my asos return and communicated well with me.
Excellent service
Excellent service. Delivery could not be made to my original drop-off point so driver organised alternative with me & kept me fully informed through out
Clear comms
Clear comms, prompt response and friendly demeanor.
Thanks to Ashling for texting me…
Thanks to Ashling for texting me personally and sorting out my asos returns
Thank you for help
Thank you for help. As Fastway lost my 2 parcels in a row for 150 euro price.
But Ashling kindly helped me, while Fastway just ignored my issue for over 2 weeks..
Missing return label
Company contacted me because return label was missing. They sorted it out very and easily. Highly recommended
I had a great experience with Parcel…
I had a great experience with Parcel Connect. The service was very efficient, and Ashling, in particular, was incredibly helpful with my return. She made the process quick and hassle-free. Highly recommend!
Ashling and Luke were a great help.
Ashling and Luke were a great help.
Really good service !
Reached out on WhatsApp
Reached out on WhatsApp, very convenient and Laura was very helpful
Aisling was proactive and super helpful…
Aisling was proactive and super helpful - I really appreciated it!
Very efficient staff particularly…
Very efficient staff particularly Aisling & Luke
Staff are super helpful and…
Staff are super helpful and communication is great!
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