Pastdue Credit Solutions Avaliações 

790
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Useless. Couldn’t understand that I just needed to know if my departed mother was paying a direct debit or a one off outstanding bill. Couldn’t answer simple questions. Answered all the questions in a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Scam letter. I received a letter claiming almost £5000 as an HMRC dept. HMRC do not agree as I owe them nothing and have correspondence to prove it. If I did they say they would have changed my tax co... Ver mais

Avaliado com 1 de um total de 5 estrelas

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Cobrança
  2. Cobrança de débitos
  3. Serviço financeiro não-bancário

Escrito pela empresa

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

790 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 36% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(790)

72 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

⭐ 1 Star

⭐ 1 Star
Avoid – Pay Sky Direct Instead

I paid Past Due Credit Solutions over two weeks ago to clear a Sky Mobile debt. Despite full payment, my mobile service was never restored, and Sky claim they’ve had no notification of the payment.

When I contacted Past Due, they simply said the account is closed on their system and to speak to Sky. No help. No follow-up. No confirmation that my payment was actually passed on.

Absolutely no accountability after they take your money. If you're dealing with a Sky Mobile debt, I strongly recommend contacting Sky directly instead.

This experience has left me without a phone for weeks, despite doing the right thing and paying up. Poor communication, no resolution, and no ownership of the problem.

27 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company OVO and Pastdue credit…

Company OVO and Pastdue credit solutions are one big scumbag!! Never had a account with fkn OVO and received bill from house where i moved from 2 years ago!!! Very rude attitude even the customer service. All this going to be passed to my solicitor to be sort it out.

12 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could write 0 I really would

If I could write 0 I really would. They keep calling me about a bill that does not exist, with an address that does not exist and they keep insisting they are right. When you push them to give you more details, they tell you they cannot provide any information for security. The whole thing is an actual joke. I will be reporting them.

21 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers!!! Added extra charges out of nowhere.

My account was passed on to them from creation finance. I made regular payments until March 2025 then they didn't take direct debit saying they been told I made payments to creation finance directly thats why I am covered for April and May. I denied I didn't pay any directly. So they put my account on hold. Then now after two months I am receiving emails with increase in my balance by £476 out of nowhere. They saying we didn't add to the increase creation did. But creation said they haven't.
Customer support member yday accepts this is the recent problem with few accounts they having. They will resolve it. But today Manager says different story that client added to the balance. Ridiculous. They scamming me more money. Infact they have been scamming many people. This is causing me distress and anxiety.
So I REQUEST whoever paying them please check your accounts regularly for any unexplained charges. !!! They are scamming people.

18 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They call and write almost daily

They call and write almost daily , our account with Castle water has been paid but they say it isn't paid . When we tell them to ask Castle water they say it isn't their job to do that .
No idea what to do as we do not owe any money and yet the awful calls and letters still arrive

12 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM COMPANY !!

SCAM COMPANY !!
Tried to scam me out of nearly 2000 pound for an overdue ovo bill.. i have never had energy supplied by OVO.
They sent bills to my address for over a year, trying to get money out of me. I ignored these letters as I knew I never had ovo as a supplier. It wasn't until I contacted the company that I did have supply from, and they said to check wether past due credit Solutions was a valid company. Of course they're not !!!!

7 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very fishy

Thank goodness for these reviews on trust pilot as I was about to pay them some money towards my HMRC account even though I asked them how the amount I'm owing by them is different to HMRC...also they say I won't pay extra? Then how do they make money...it must be a scam..a clever one..

1 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have been harangued by this company

I have been harangued by this company. Not sure how they got my data… first they sent me text messages demanding I pay a debt from HMRC. Today a letter arrived making the demand for a sum of money I don’t owe. I suspected this was a scam but reading these reviews have confirmed it. It is disgusting how they are trying to target vulnerable people. Shame on you

5 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DVLA fine scam letter received

I also received a scam letter this morning saying I owed DVLA £80 - reporting to police and BBC watchdog. Checked with DVLA and nothing owed to them obviously. Ignore this company at all costs

2 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just got this through the door today..

Just got this through the door today... scam!

The letter is honestly very convincing but after looking up the reviews on here it confirmed my suspicion! Also the contact number they ask you to quote your reference number to is a mobile number(07 starting) which is 100% not normal for a legit company... load of crap.

30 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pastdue are scammers

Pastdue are scammers, avoid at all costs. I was fortunate enough to find out before it went too far!!!
A phone call to the relative authority next.

30 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

I looked at my tax account I was 1p in credit. The letter I was sent had some random amount on it. HMRC need to have an option to report this and tell people not to pay any money only into their HMRC account.

25 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What a bunch of incompetent buffoons…

What a bunch of incompetent buffoons masquerading as professionals. I challenged a alleged parking offence(Plymouth City council) stating they had sold an alleged debt to a Debt collector Pastdue credit, they responded they NEVER partner with any debt collectors! EH?? So why did I get a letter from them when the PCC Have already said they they dismissed it. I was advised by RYAN at pastdue to send authority for my wife to deal with it. I did, and this was the reply email back "RE: ***SPAM*** alleged offence " I'm a bot.....Ringing after the email of authority was sent she spoke to them again this time Clarke who kept interrupting her stating NO Email of authority had arrived....Something DID OTHERWISE THE STUPID Bot Couldn't have responded ....Could it? PASTDUE you are breaking the law by having my private information I suggest you go to DVLA The delivers of MISINFORMATION initially AND INFORM them Plymouth has dismissed the charges. And next time GET A NON BUFFOON HUMAN to do the talking with the ALLEGED client.

24 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give this company a '0'…

If I could give this company a '0' rating I would. It is a confirmed scam - DO NOT PAY THEM ANY MONEY!
I had text messages asking me to click on a link to pay an outstanding amount of £13.32 on behalf of Tesco Mobile. I ignored it as it looked dodgy, I got 2 more messages, then two letters asking me to 'manage your account online'. I rang them and they wanted me to 'pass security' giving my name address, mobile number and date of birth - I refused to give this last piece of info as something was giving me warning signals - the guy on the phone then got quite aggressive and told me they would continue to send me text messages and letters if I didn't pass security and pay the debt.
I called Tesco Mobile Customer Care instead and they confirmed that they only ever use Equifax to collect debt and have never heard of this company. It has been reported to their fraud department - the letter had my name, address, mobile number, the plan I was on before I cancelled the contract, and the correct outstanding amount - all details they would have had to have from Tesco Mobile and yet they have never heard of them! I'm looking forward to them texting me again!

3 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM

SCAM SCAM SCAM, avoid this company like the plague, they sent me a text message to contact them about Sky which I don't even have, I gave them details like my name, mobile number but they didn't recognize my postcode.

4 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM!!!

SCAM!!!! Do not engage with this company!!

Had a small debt with ovo that I dispute, pastcredit hounding me about paying so I went onto their site to set up a payment plan- within an hour of making a payment to them I have two unauthorised transactions on my account amounting to £190!! Now have the hassle of waiting for new bank card and pin and resetting payments for stuff. Also don't know how long till I get the £190 back. Avoid avoid avoid, they are scammers!!

2 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is constantly bombarding…

This company is constantly bombarding me with emails and text messages. I had an unpaid bill with British Gas which was paid in full last year, British Gas appear to know nothing of this company.

Please stop I don't owe you or British Gas any money.

25 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful communication and customer…

Awful communication and customer service.
I called on behalf of a customer I’m supporting with debts.
The way the call handler Angela spoke to me was disgraceful. She was condescending, patronising and rude.
Awful representation for your company.

14 de março de 2025
Avaliação não solicitada

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