Dank Patchbox kein Kabelsalat mehr! Ausgezeichnetes Produkt, gute Qualität und Vielseitigkeit, welche im Alltag und im Vorfeld bei der Einrichtung viel geholfen hat, die Übersicht zu wahren. Als... Ver mais
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Veja o que dizem as avaliações
Patchbox umounts. The ease of install for single 'u' high comms rack equipment is really usefull on large network installs where installers are working alone. The speed of hardware installation is gre... Ver mais
Purchased the Setup.exe, and it arrived quite quickly. It is a very nice, very simple, yet sturdy device. Would definitely recommend it for those installing network hardware, especially if working alo... Ver mais
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Parcel was packed inadequately. One of the edge got dinged during shipment (no impact to usage), and one of two magnets that holds the two arms together broke. (makes the hold a little weaker) The... Ver mais
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Detalhes da empresa
Escrito pela empresa
We develop and manufacture patented systems and tools that simplify your daily routines from patching to mounting new equipment in network racks. PATCHBOX was founded with a strong dedication to the optimization of IT network racks and IT workflows in mind. Our revolutionary products radically simplify network cable management taking the IT sector by storm. Founded in 2015 with headquarters in Vienna and distribution partners positioned globally we are targeted to maximize the value that PATCHBOX can add to customers. QUALITY & INNOVATION Quality and innovation are both of highest priority at PATCHBOX. We provide innovative network rack solutions that drastically ease your daily workflow, built on a quality level that surpasses your expectations. We are delighted to have been recognized by the largest US industry magazine, the Cabling Installation & Maintenance Innovators Gold Awards along several other awards for our products and company. FAIRNESS & TRANSPARENCY Our customers, partners, suppliers and employees are all essential for us. Everyone is treated with equal respect and fairness. By default, we desire to be a transparent company. To us this means instead of needing justification to make things public, we believe that we need justification of why we're making something private. We greatly value transparency because it's what we expect from our partners and suppliers. SIMPLICITY & CUSTOMER FOCUS We like processes just like our products - simple. Here at PATCHBOX it is all about the customer. Our daily focus is to bring better service and better products to our customers worldwide. If you are a customer that bought a Setup.exe or if you are a customer that bought hundreds of PATCHBOX units - we will treat you with the same respect. GROWTH & RELIABILITY As we believe our products should be available for every company in the world we are driven to grow our business and expand our operations worldwide. We are continuously training partners around the globe to make our products accessible for you. Find out more at patchbox.com
Informações de contato
Handelskai 94-96/271, 1200, Vienna, Áustria
- +4319971960
- mail@patchbox.com
- patchbox.com
4,7
Excelente
225 avaliações
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Sehr zufrieden
23 de julho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Vielen Dank Nikolaos für dein tolles Feedback. Wir wünschen dir viel Freude mit unseren Produkten! Mit besten Grüßen, Team PATCHBOX
Simple.process and fast shipping from…
Simple.process and fast shipping from Europe
22 de julho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi there, thanks for sharing your experiences and excellent, 5-star review of PATCHBOX. We thrive on this type of feedback - to „simplify IT" is at the core of what we do. It most certainly means a great deal to us you having taken the time to share your thoughts with us and the online community. Looking forward to seeing you again very soon. With best regards, Team PATCHBOX
Product (Setup.exe) is as advertised-…
Product (Setup.exe) is as advertised- pretty fantastic. The price point was higher than I'd like but the build quality is acceptable. Value for $150 is highly questionable. If you rack by yourself, this will be great. Shipping was quick, and arrived sooner than expected.
22 de julho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Thomas, we're are very grateful you taking the time and leaving us your thoughts and excellent 5-star review. Particularly for sharing your experiences using the Setup.exe. Being able to work solo and maintaining social distancing at the workplace to slow down the spread of the Covid-19 virus is certainly an added benefit in regards to health and safety. Quality and innovation are both of highest priority at PATCHBOX - providing innovative network rack solutions that drastically ease your daily workflow, built on a quality level that surpasses your expectations. We really appreciate your business and helping to share the word. Looking forward to seeing you again very soon, with best regards, Team PATCHBOX
Setup.exe experience
Setup.exe experience:
Shipping was fast!
Materials used on the product are good though I see cosmetic scratches on the stainless steel parts but those are fine with me.
I had 3 types of racks, 2 are closed type racks for servers and this products works as intended but I see a bit of play when you fit them on the racks and it was expected as it is quite long and the hinge is closed to the rack as per design so far it is fine with me. On my other rack which is an open rack, the rails are thick and this product couldn't be used due to the thickness and I can't adjust the stainless steel clamps as this was not possible on this product. Overall, as long as you are using normal racks setup.exe is good.
17 de julho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Jessie, thank you for your review and for sharing your experiences with us. We really appreciate your feedback - We only wish you would have reached out to us much sooner in regards to support configuring the Setup.exe. Here’s how: With the loosened bolts slide the Setup.exe brackets over the 19" rail, push the brackets together by hand and hand tighten the nuts. The brackets should sit firm on the 19" rail but can have some play. Remove the Setup.exe from the 19" rail and then tighten the HEX-nuts using wrench or similar. If we can provide you with any further support please contact us right away on support@patchbox.com or by calling us on +43 199 719 60 (Monday - Friday 9:00am till 5:00pm CET) - Our goal is total satisfaction of our customers and to provide a positive experience. Again many thanks for taking the time, looking forward to hearing from you again very soon. With best regards, Team PATCHBOX
Resposta da PATCHBOX
Hi Juan, thanks for taking the time to leave us your excellent 5-star review of PATCHBOX in particular for sharing your first-hand experiences using the Setup.exe. We really appreciate your business and helping to share the word. Looking forward to hearing from you again very soon. With best regards, Team PATCHBOX
Resposta da PATCHBOX
Hi Michael, thank you for your excellent 5-star review and comments about our products and service. We really appreciate your feedback, as we’re always looking for ways to improve our business and make our customer experience exceptional. Again many thanks for taking the time, with best regards, Team PATCHBOX
Nothing received yet
26 de junho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Lorenzo, thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We would like to once again apologize. We agree it is most unfortunate that DHL returned your order to us despite having received the confirmation of the shipping address. As we shared with you the shipping partner in question has been contacted to ensure your new Setup.exe is shipped to your specified address by the beginning of next week. Should you have any further questions, please do not hesitate to contact our After Sales Team directly at support@patchbox.com or call +43 199 719 602. Please be assured that despite the current global challenges our experienced teams are unwavering and continue to provide the very best supply and support. With best regards, Team PATCHBOX
Parcel was packed inadequately
Parcel was packed inadequately. One of the edge got dinged during shipment (no impact to usage), and one of two magnets that holds the two arms together broke. (makes the hold a little weaker)
The use of DHL also incur a processing fee of 20 CAD despite having no duty fees, which is somewhat expected. Better read the prints carefully.
18 de junho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Kenneth, we’re sorry you have had this experience during your shipment with DHL but we really appreciate you bringing this issue to our attention. We will certainly replace any broken items. We’ve taken your feedback regarding their handling of your shipment to heart and will most certainly be taking action. This shouldn’t have happened - We value customer satisfaction as our highest priority and take great pride in providing outstanding service to every customer. Regarding local taxes and import duties please contact the National Chamber of Commerce for detailed information on procedure and any additional costs that may occur. If we can provide any further clarification please don’t hesitate to contact us directly right away. Many thanks again for taking the time to share your thoughts with us. With best regards, Team PATCHBOX
Your service was great
Your service was great.
We had an extended delay in the delivery of our order due to some problems with DHL (10 day delay) so that's why we rate with 4 Stars.
Protopopova, Alena we helped resolve the issue with the delivery was very kind and quick. I thank her!
16 de junho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Lamda, thanks for sharing your kind words and leaving us your glowing review of PATCHBOX. We really appreciate you taking the time to share your thoughts with us — and we agree, Alena is truly a gem to have on our team! I made sure Alena got the recognition she deserved. Look forward to hearing from you again very soon! With best regards, Karl Deitch-Sedlacek - Team PATCHBOX
“The” Cabling solution
Excellent products the greatest solution for cabling. Always organized, no more without !
11 de junho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi there, many thanks for leaving us your 5-star review. „'The' Cabling solution...no more without!“, great quote! It will be written on our inspirational wall in the office tomorrow morning. You’re absolutely right, the PATCHBOX always remains organized. You must see the Setup.exe if don't use it already. The Setup.exe enables one technician to do the job of two! patchbox.com/setup-exe. Again many thanks for your excellent 5-star review on PATCHBOX. We look forward to hearing from you again very soon! With best regards, Team PATCHBOX
sehr praktisch
ein äußerst praktisches Tool für unsere Techniker.
Die Verarbeitung ist topp. Ich persönlich finde den Preis trotz der guten Verarbeitung und des praktischen Nutzens etwas zu hoch.
4 de junho de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Thomas, das Team hier bei PATCHBOX freut sich über dieses gute 5- Sterne Feedback. Vielen Dank dass du dir die Zeit genommen hast, deine Erfahrungen mit uns zu teilen. Wir schätzen deine Meinung und sind besonders erfreut, dass dir unsere Produkte zusagen. Mit der lebenslangen Garantie auf die Setup.exe wird es bei einer einmaligen Investition für dich bleiben, Qualität und Innovation haben bei PATCHBOX oberste Priorität. Mit besten Grüßen, Team PATCHBOX
Resposta da PATCHBOX
Hi Johannes, vielen Dank für dein tolles Feedback und deine 5-Sterne Bewertung. Mit freundlichen Grüßen, dein PATCHBOX Team
Das Produkt ist gut
Das Produkt ist gut
Es gibt noch Raum für Verbesserungen, resp. Erweiterungen.
M.Siegrist
onSpirix AG - Switzerland
27 de maio de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Vielen Dank Max dass du dir die Zeit genommen hast deine Erfahrungen mit uns zu teilen. Wir sind wirklich stolz darauf, immer neue Produkte und Lösungen anzubieten und fragen gerne unsere Kunden, was sie besonders mögen, damit wir ihre Wünsche erfüllen können. Danke nochmals für dein sehr positives Feedback. Mit freundlichen Grüßen, Team PATCHBOX
I would definitely recommend them!
Even though there were some missing components in 1st order once I contacted them they have responded rapidly with excellent service and they sent what was missing.
Very kind and helpful personnel as well!
I would definitely recommend them and I will do business with them again!
27 de maio de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Thank you for taking the time to leave your glowing feedback and excellent 5-Star rating. We really appreciate your business and helping to share the word. Looking forward to seeing you again very soon, with best regards Team PATCHBOX
Great product
Great product! Cabling it's much more easier with Patchbox! Good job!
26 de maio de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Bogdan, thanks for taking the time to share your feedback with us. It means a great deal to us and to our entire team when customers share their experiences particularly 5 star, excellent reviews - thank you. With best regards, Team PATCHBOX
My order was missing items
My order was missing items. Contacting patchbox and confirming with their team, the items pictured are not included with the kit. Very misleading!
14 de maio de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Dan, thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach out to our dedicated support Team at your leisure so we can make it right. support@patchbox.com, +43 1 99 71 960, patchbox.com/faq. We’ll work with you to resolve any issues as quickly as possible. We hope this goes some way to make things better. Please be assured that despite the current global challenges our experienced teams are unwavering and continue to provide the very best supply and support. With best regards, Team PATCHBOX
Resposta da PATCHBOX
Hi Tad, thanks for leaving your excellent 5-star review of PATCHBOX. We thrive on all feedback especially positive - This means the world to us. We value customer satisfaction as our highest priority and take great pride in providing outstanding service to every customer. Again many thanks for taking the time to write to us, with best regards, Team PATCHBOX
Ordered the setup.exe two months ago…
Ordered the setup.exe two months ago and not received it yet. No response from them. Aweful
28 de abril de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hi Paul, thank you for taking the time to give us your feedback. We are sorry that you had a negative experience. Our goal is total satisfaction of our customers and to provide a positive experience. Having been made aware of this challenge today we have immediately re-shipped your order FOC with the highest priority and have launched enquiries with our shipping partner. We will contact you directly with an update today. We hope this goes some way to make things better. Please be assured that despite the current global challenges our experienced teams are unwavering and continue to provide the very best supply and support. We will do better next time! With best regards, Team PATCHBOX
Sehr freundliche und kompetente…
Sehr freundliche und kompetente Mitarbeiter.
Hohe Qualität der Ware, immer wieder gerne.
28 de abril de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Hallo Lukas, vielen Dank, dass du dir die Zeit für das Teilen deiner Erfahrung genommen hast. Wir freuen uns sehr, dass du sowohl mit unseren Produkten, als auch mit unserem Service zufrieden bist. Danke vielmals für die 5 Sterne Bewertung. Wir wünschen viel Freude mit unseren Produkten! Mit freundlichen Grüßen, Team PATCHBOX
Excellent Service
The product was exactly as advertised and was delivered faster than expected. This was shipped internationally in about 3 days. Excellent service.
24 de abril de 2020
Avaliação não solicitada
Resposta da PATCHBOX
Thanks so much for taking the time to share your experiences with us Mark.
We’re delighted to have received your 5-star excellent rating and feedback - It means the world to us. Looking forward to hearing from you again very soon, with best regards, Team PATCHBOX
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