The actual site is good, if you can log in at all... I need to access payslips from a previous employer, and I can get halfway through the login, until it asks for a one time passcode which never co... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Excellent service and a fantastic team! I have been working with Payescape for over 8 years, and with Nikki for the last 7. The service and communication are always great. Nikki makes running payroll... Ver mais
A empresa respondeu
Whenever I have a query or need assistance, the team is always incredibly responsive, knowledgeable, and genuinely happy to help. They completely take the stress out of payroll and make sure everythin... Ver mais
A empresa respondeu
Payescape has been a great payroll platform for our business. The whole team provides great support, and I want to give a special shoutout to Charlotte, who is always incredibly helpful whenever I spe... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de folhas de pagamento
- Escritório de Contabilidade
- Serviço B2B
- Instituição Financeira
- Assessoria em Recursos Humanos
- Serviço financeiro não-bancário
Escrito pela empresa
Payescape is one of the UK’s fastest growing Payroll, HR and Time Management providers. Our cloud-based technology coupled with world-class customer service is revolutionising how businesses today manage their employees. Our automation of labour-intensive payroll and people management tasks is freeing up businesses to focus on their core strengths and adding real value to their business. Payescape removes the administrative burden from your workload and delivers simple, effective, and reliable online Payroll, HR and Time Management solutions. With hundreds of satisfied customers throughout the UK, we understand the intricacies of payroll and HR legislation, so you don’t have to. And our dedicated team of CIPP and CIPD certified professionals are always on hand to provide the expert support you need when you need it. Payescape provides the following services: - Outsourced Payroll Service - Fully managed Payroll Service - Payroll Software Only - HR Software and Service - HR Consultancy Service - Time and Attendance Management - Access Control Services
Informações de contato
Payescape House, 18-20 Church Street,, BT53 6DL, Ballymoney, Reino Unido
- 02827641060
- info@payescape.com
- payescape.com
4,6
Excelente
182 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Our experience with Payescape was…
Our experience with Payescape was always extraordinary. But this time that we were no longer their clients, they still treated our topic with upmost urgency.
Payescape teams are very professional and client oriented, we 100% recommend them.
8 de agosto de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are delighted to hear that you were happy with our service and that our level of service remains as you expected.
We at PayEscape appreciate your recommendation and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Excellent Service
We have been using Payescape for our payroll processing for quite a while and have always received an extremely high level of support and attention to detail. All queries are dealt with efficiently and all of their staff members are extremely friendly and helpful. Our main point of contact in Payescape is Noelle, who has proven to be a wonderful asset to both Payescape and to ourselves in the help and support she provides us on a regular basis.
26 de julho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are delighted to hear that you are happy with our service to you and we will pass on your wonderful feedback to Noelle.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Great Implemenation Experience
Our Implementation went smooth and our Implemenation Assistant Rebecca did a great job.
I was recently introduced to Payroll in the UK and she managed to support me with also my onboarding by answering questions and supporting with all my requests.
30 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are pleased to be able to assist you with your UK Payroll and that you were happy with the implementation process and support given. We will pass your feedback onto Rebecca.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Great service
We have dealt with Linda at Payescape for many years now and she is always extremely helpful, friendly and efficient. She is an expert in payroll and explains everything in a really understandable way. Linda is always really quick to respond to any queries or requests and it is really appreciated. Thanks Linda
30 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are glad that you enjoy working with Linda and that you found her extremely helpful, friendly and efficient. We are sure she will feel as proud of this feedback as we are and will certainly pass on your comments.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Glenn and Lisa have been very helpful
Glenn and Lisa have been very helpful, I've enjoyed working with both of them and wish them all the very best.
Sangita
30 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you Sangita for taking the time to provide a review. We are so pleased Glen and Lisa were able to support you and that you enjoyed working with them. We will be sure to pass on your wonderful feedback and best wishes.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
I have been dealing with Payescape for…
I have been dealing with Payescape for a number of years and their professionalism and helpfulness never fails to amaze me. This month has been particularly difficult for me personally, however without even knowing this, my client services advisor as usual went above and beyond in her job to help me process payroll for our monthly deadline.
28 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are so pleased that we were able to help you and alleviate some pressure during a difficult time. It is great to hear we went above and beyond, the team will be proud to hear this.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Friendly & helpful staff
30 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Excellent support!
I was struggling with some issues that occurred during the process and Elizabeth was a massive help! She always responds quickly and she is always available if you need any urgent help! The team is very friendly, approachable and knowledgeable. Thank you!!
16 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are pleased to hear that Elizabeth was a great help and that you were happy with our response time and support, we will pass your feedback on to Elizabeth.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
The team at Payescape are Amazing
The team at Payescape are professional, knowledgeable and friendly. They know who I am when I phone - simply by my voice - and are always full of cheer. They go above and beyond to help.
Thank you guys.
28 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are so pleased you are happy with our personal but professional approach.
Our teams will be delighted with your feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Excellent response times and clear…
Excellent response times and clear advice given. The matter was a sensitive, confidential matter and it was resolved very quickly.
Additional queries were not an issue and the person handling the call (Ciara) took responsibility to liaise with appropriate colleagues.
27 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Our teams take great pride in delivering a great customer experience. Thank you so much for taking the time to provide your review. We’ll make sure to feed this back to Ciara.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Payescape made moving to a new payroll…
Payescape made moving to a new payroll provider seamless! Melissa has been a huge support always ready to reply to any queries promptly.
26 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are pleased that you had a seamless migration to PayEscape payroll. We’ll make sure Melissa receives your feedback.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Always helpful
Any problems are dealt with very efficiently and in a very friendly manner.
23 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are pleased that you are happy with our service and response times. We’ll make sure to feed this back to our client service team.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Payescape Payroll staff Nikita, Kerry, Conor, Mellisa & Charlie
All the Payescape Team are great and are very efficient and are always there to help.
23 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are so pleased to hear that you are happy with our customer service.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Highly recommended!
We joined payescape at a time when our organisation lacked the staff with payroll experience. We found the system straightforward and the implementation team were excellent at getting the onboarding process completed. Our experience was further enhanced when we were joined by an employee who had excellent payroll skills and she was able to understand the system fully, recognise timeframes and appreciate time sensitive pressures. I have always found the staff friendly and approachable and we also joined hrescape as we were so impressed by the service provided. In a world of every changing staffing issues and changes to HMRC systems, it is very reassuring to know that we are working with a company who have their fingers on the payroll and HR pulse and are able to advise accordingly. There is no hard sell either, it is very much built around your company and what they need and require. I would highly recommend payescape for their professional approach, good customer service and attention to detail all whilst remaining grass roots, friendly and approachable.
22 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We are so pleased to be able to support you with your payroll and HR and that you are impressed with our teams level of knowledge and experience. We’ll make sure to feed this back to our payroll and HR team. We take great pride in being both professional and approachable, and having this confirmed is fantastic to hear.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
A* customer service
A* customer service. Very fast reply's to email query's. Also happy for you to call and always someone there to help.
19 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. It is always great to hear that you’ve had an A* customer service experience with us and that you are impressed with our response times. We’ll make sure to feed this back to our payroll team.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
The customer support is phenomenal
The customer support is phenomenal. It is timely, clear and concise. They support customers in fully understanding the product and are quick to respond.
15 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. It is great to hear that you’ve had such a good customer service experience and that you are impressed with our response times and support. We’ll make sure to feed this back to our payroll team.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Excellent service
Very prompt response, and telephoned rather than default to email response, to make sure that I had complete understanding of the answer to my query.
21 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. It is great to hear that you are happy with our service and response times. We will pass your feedback onto our team whom we know will appreciate your feedback.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Everything just works
Everything just works, and email queries are answered quickly. Also, unlike most service providers UK based people always available if we need to call to ask urgent questions.
20 de junho de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. It is great to hear that you are happy with our service. Fast response times are something that we pride ourselves on and it is always pleasing to hear that our efforts are appreciated. Thank you!
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
Unfortunately
Unfortunately, my employer uses them and they ruined my PAYE big time, they can't even get the tax code right
16 de março de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review.
We are sorry to hear that you were not happy with our service provided to your employer. Should you have any further concerns please contact your employers payroll team, we can then liaise with them as the authorised contacts to resolve any issues you may have.
Thank you
PayEscape
VERY HELPFUL AND PROFESSIONAL
Zara was very helpful and a pleasure to work with.
18 de abril de 2023
Avaliação não solicitada
Resposta da Payescape
Thank you so much for taking the time to provide a review. We’ll make sure to feed this back to Zara.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Thank you
PayEscape
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