Pay Weekly Flooring Avaliações 2.002

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First I would like to compliment how so polite and respectful the workers were. They did our floors so brilliantly. I will definitely recommend them for floor installation. Thank you pay weekly floor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely SHXTT FITTER DIDNT TURN UP ON 3 occasions Changed our carpet that we had originally ordered Saying they haven’t got it in stock The messages I have received are arrogant (WE AR... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service fast a sales person coming out and measuring Plenty of choice Fast fitting date Fitters were friendly and professional done a fab job will be having more soon . Portal easy to use... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Not sure if the fitters they provide are self taught or apprentices with the amount of adhesive spray left on the skirting boards after. I came home a week later after flying out the next day after th... Ver mais

Detalhes da empresa

  1. Loja de Carpetes
  2. Loja de Pisos
  3. Loja de artigos para reforma residencial
  4. Designer de interiores
  5. Fornecedor de pisos de madeira e laminados

Escrito pela empresa

Pay Weekly Flooring is a UK-based flooring and home improvement specialist, supplying carpets, vinyl flooring, laminate flooring, luxury vinyl tile (LVT), furniture, beds, sofas and blinds with flexible payment options available. We provide a simple and transparent way for customers across England and Wales to improve their homes without large upfront costs. Our payment plans are designed to be straightforward, offering no interest and no hidden fees, with flexible weekly, fortnightly or monthly options available. Our service includes home visits where measurements are taken and flooring options are discussed, helping customers choose the right product for their space. All flooring is cut and prepared specifically to each customer’s measurements, making every order bespoke and tailored to the property. Due to the custom nature of our products, once an order is confirmed, materials are prepared to specification. As outlined in our Terms & Conditions, bespoke goods are non-refundable unless proven faulty or not as described under the Consumer Rights Act 2015. We can recommend experienced, independent fitters to carry out installation. All fitters operate as self-employed contractors, and fitting services are arranged directly between the customer and the installer. While we are always happy to assist in coordinating and supporting communication, workmanship and installation remain the responsibility of the fitter. Our team is committed to providing a reliable and efficient service, from initial enquiry and quotation through to delivery and aftercare support. We aim to ensure clear communication throughout the process so customers know exactly what to expect. We welcome honest and constructive feedback and encourage reviews to reflect the correct service provided and the party responsible. Any concerns raised are taken seriously and reviewed in line with our policies and UK consumer law. This is our only official Trustpilot page.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 59% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Warning thieves and liars stay clear…

Warning thieves and liars stay clear taken money and not supplied goods and no help on phone my elderly mum has had to clear her room ready for installation in march and been fobbed off ever since so no has no capers in he living room and won't give a refund still waiting 20th April

10 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not sure if the fitters they provide…

Not sure if the fitters they provide are self taught or apprentices with the amount of adhesive spray left on the skirting boards after. I came home a week later after flying out the next day after the fitting to find 3/4 door bars are coming up from the carpet and when contacting the fitter he said he would let me know when he can come back and hasn’t done so. The company are not in anyway accommodating to get this resolved, wanting me to wait 2 weeks even when explained I will be back at work by then before anyone will come to look at it. If a job has not been done to the right standard then someone should be coming straight away or they should be onto the fitter who did this

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Terrie was amazing quick explained…

Terrie was amazing quick explained everything fitting date booked will definitely use again thanks terrie

10 de abril de 2026
Avaliação não solicitada
logotipo da Pay Weekly Flooring

Resposta de Pay Weekly Flooring

Hi Trudie,
Thank you for your kind feedback — we really appreciate it.
We’re glad to hear Terrie made everything clear and straightforward for you and got everything arranged quickly. We’ll be sure to pass your comments on to her.
Great to hear you’d use us again — that’s exactly what we aim for.
If you need anything in the future, whether it’s flooring, beds or sofas, we’ll be more than happy to help.
Kind regards,
Pay Weekly Flooring

Avaliado com 5 de um total de 5 estrelas

The company did very well and the

The company did very well and the installation was done very professionally and they respected my home . Cleaned after themselves . I love the new floors . I ould recommend .

9 de abril de 2026
Avaliação não solicitada
logotipo da Pay Weekly Flooring

Resposta de Pay Weekly Flooring

Hi Rose,
Thank you for your kind feedback — we really appreciate it.
We’re glad to hear you’re happy with your new flooring and that everything was completed professionally and with respect for your home. It’s great to know the whole process met your expectations.
Thank you as well for the recommendation — it means a lot to us.
If you ever need anything in the future, we’ll be more than happy to help.
Kind regards,
Pay Weekly Flooring

Avaliado com 5 de um total de 5 estrelas

The floor was laid quickly most…

The floor was laid quickly most importantly the floor was laid perfectly. Very friendly people 10 out of 10

9 de abril de 2026
Avaliação não solicitada
logotipo da Pay Weekly Flooring

Resposta de Pay Weekly Flooring

Hi Dionne,
Thank you for your feedback — we really appreciate it.
Great to hear everything was completed quickly and to a high standard. It’s always our aim to keep the process smooth while delivering a quality finish.
We’re also pleased to hear the team were friendly throughout — that makes a big difference.
Thanks again for the 10/10 — it means a lot to us.
Kind regards,
Pay Weekly Flooring

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