Easipay Carpets Ltd Avaliações 

3.862
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am extremely happy with my flooring, such a great company. The whole process from start to finish was made easy for me as someone who struggles with anxiety. My fitter, mani was amazing, respectf... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fit... Ver mais

Avaliado com 1 de um total de 5 estrelas

Hands down the worst experience I’ve ever had with a company. They have failed to show up for my fitting four times, and on one occasion they even provided me with the wrong fitting date. Eac... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Really happy about the quality of work however the fitters fees are a bit on the higher side £130 to fit a bedroom and hallway with lino while having to remove your old flooring yourself. For comparis... Ver mais

Detalhes da empresa

  1. Loja de Pisos
  2. também em
  3. Fornecedor de pisos de madeira e laminados
  4. Loja de Carpetes

Escrito pela empresa

We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(3.862)

573 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Great flooring from easipay

Great flooring from easipay, kept up to date with everything right through however the fitting from the fitter was atrocious, there is lumps, bumps and dents everywhere because he refused to put underlay under the vinyl which should have been done as its solid concrete flooring underneath needed it, looked amazing after they left until I saw stones poking through the flooring in 3 places so I have multiple tiny stone rips in it, multiple issues with it so I contacted the fitter later that day for him to correct it but he said it wasn't his job it was mine to fix, so 5 starts for the company ***** but half star for the fitter

10 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had my 2 rooms and hall done with…

I had my 2 rooms and hall done with vinyl. I am absolutely made up with it. Brilliant service. They message you all the time keep you informed which is brilliant. I can pay monthly for it all as well which suits my budget. Would definately recomend this company 😄👍

13 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great price

Great price, great communication and absolutely amazing service.
Wish the fitters had taken their rubbish with them though... a LOT to clean up afterwards!

13 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am extremely happy with my flooring

I am extremely happy with my flooring, such a great company.
The whole process from start to finish was made easy for me as someone who struggles with anxiety.
My fitter, mani was amazing, respectful and rang me 15 minutes before his arrival and also cleaned up everything after the floor was done.
Would highly recommend this company 🙂

13 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic company

Fantastic company. Afforable and reliable. Had all my carpets done by this company would 100 % recommend to family and friends! The 2 guys what fitted my carpets did an amazing job and was very polite and professional.

9 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I contact easypay and the customer…

I contact easypay and the customer service over the phone was fab. The lovely man I’m sos sorry I have forgotten his name was so nice and chatty waited a couple of weeks and yesterday my new carpet came and I love it the guys who fitted it were again lovely job well done couldn’t recommend enough my neighbour even asked what I was having done and I said new carpet with easypay so happy

12 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I haven't even had my flooring fitted…

I haven't even had my flooring fitted yet but I'm not overly impressed. The guy who came to quote said after your first payment its around 7 days after that fitting will happen. That was a lie, I still haven't even been given a date for fitting and he came and quoted and deposit was paid24/09. I've made my first payment 28/09 fitting is supposed to be end of Oct with no communication when! I've called them and they say 'fitters will be in touch'. Massively regretting getting flooring from here already.

On response to your reply, everything you have written is inaccurate. We are not due fitting today. The last email was sent 29/09 (September) by yourself with still no date confirmed for fitting. Just its booked and the fitters will be in touch (which they haven't been) your responsive is very misleading. And has now raised even further concern about what is going on with my flooring!

24 de setembro de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Hi,

We're sorry to hear you're feeling disappointed with your experience so far. However, we'd like to clarify that your fitting is due today, and this has been confirmed with you.

Following your initial payment on 30 September, we contacted to discuss the fitting arrangements, with fitting scheduled for the week commencing 12 October. We also sent you an email on 6 October outlining the fitting process in full.

We appreciate how important it is to keep customers informed throughout the process, and we're sorry if there has been any confusion regarding your fitting date. We hope today's fitting goes smoothly and that you're delighted with your new flooring.

Kind regards,
The Easipay Carpets Team

Avaliado com 5 de um total de 5 estrelas

The guys were polite

The guys were polite, and even though I had not cleared my living room because I forgot they would come in and help me move all the things out of the living room. They were only there for 30 minutes. And thought they were extremely professional.

6 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Lovely and friendly people

Lovely and friendly people. They cared for our property and gave us exactly what we wanted. Our new laminate and carpet looks amazing. Couldn’t recommend this company enough.

Thank you for all your time and patience with us, Easipay.

8 de outubro de 2026
Avaliação não solicitada

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