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PDSA Avaliações 

3.578
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Requested a call back 2x, it says youll hear back within the week and i never got a call either time. Eventually called in myself and had to wait an hour. After my kitten had his first vaccination the... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is a wonderful service that allowed me to look after a very small kitten I found 14 years ago. He has become my best friend and without this service I would not have been able to give him a lovin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

PDSA at Manchester treated my pomeranian boy as he needed his front nails cutting and he wouldn't let anyone near them. His sedation tablets didn't really do the trick and he ended up biting my lads... Ver mais

Avaliado com 5 de um total de 5 estrelas

The PDSA are a group wonderful people with one main focus - caring for your pet and doing their best to make them well, at a reasonsble cost. Vet fees are one of the most expensive services these days... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Caridade

Sobre PDSA

Escrito pela empresa

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.578)

1.215 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

They were wonderful once you can speak…

They were wonderful once you can speak to someone. They have taken a lot of worry out of a very stressful situation.
I am very grateful. Thankyou

13 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Bernadette,
Thank you for your feedback, it means a lot to us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The staff are very professional and…

The staff are very professional and helpful and very polite they answered all of my questions and put my fears at ease for someone who is semi disabled and on benefits, the pdsa i'll have a valid lifeline for animal care

12 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Trevor,
Thank you for your kind review, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The PDSA is a very valuable and…

The PDSA is a very valuable and informative resource for all people who own pets and on a low income. Or pensioners like myself where their pets (especially dogs) are important for all-round health.

8 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Christine,
Thank you for your lovely feedback, we really appreciate it.
Please give your dog(s) a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

PDSA KIRKDALE

PDSA KIRKDALE, LIVERPOOL

Vets are amazing in every way, they are very caring and very informative about the breed i have which is a BRITISH BULLDOG. Reception staff are also amazing with really good communication skills.

PDSA KIRKDALE 10/10

12 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Jason,
Thank you for your lovely comments - I have passed them on to the tea at our Kirkdale Pet Hospital for you.
Please give your dog a fuss from me.
Vince @ PDSA

Avaliado com 4 de um total de 5 estrelas

I would like to say a big thank you to…

I would like to say a big thank you to the vet team for their help and kindness when I brought my dog in. Everyone was friendly, helpful and understanding, and made us feel at ease. They took the time to listen to my concerns and made sure my dog was well looked after. I really appreciate their care and support and would definitely recommend them to others.

9 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi,
Thank you for your lovely feedback.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Very Caring/Kind Staff

Very Caring,Kind, Dedicated . All Staff
Took time to explain everything regarding my Cat (Kiki) The service is Best you can get anywhere! Lovely Staff

8 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Lynda,
Thank you for your fantastic feedback, it really means a lot to us.
Please give Kiki a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The reception is so friendly and cannot…

The reception is so friendly and cannot fault them . Then when seeing the vet or vet nurse they are amazing and they do not rush you like a normal vet practice. Pdsa have been so good to me and I can’t fault them . So I always give a contribution and a tin of chocs for the staff here

1 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Sandra,
Thank you for your amazing five star review, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

An incredible veterinary charity Pdsa…

An incredible veterinary charity Pdsa that is a true lifeline for pet owners. The appointment was handled efficiently, the clinic was was clean and calm, and the staff showed genuine concern and empathy without judgement. Highly recommend!

9 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Linda,
Thank you for your fantastic review, we really appreciate it.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

People who need to go to the PDSA love…

People who need to go to the PDSA love their animals but may have fallen on hard times and on benefits or pensioners who receive tax credits and can not afford the prices at the vets . However the PDSA in Basildon is not taking on any more clients and feel the health of many pets will suffer. I tried to get a appointment for my little dog who appears to have a toothache who always went to PETS FOR VETS but their prices are way out of my price range and only seem interested in money and not so much the animals.

9 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Sharon,
I'm sorry to hear you feel let down by PDSA at this time.
Due to a national shortage of vets some of our pet hospitals sometimes need to restrict registrations for new clients in order to provide essential and urgent care to our existing clients and their poorly pets.
Please be assured this is only temporary, and you can keep checking our website to see when we are able to open up to new clients again.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

After taking my cat to a different…

After taking my cat to a different emergency vet’s and they told me his problems were due to an infected cut on his paw, a week later I knew something wasn’t right and I rang pdsa as I have other pets registered here and they got him in straight away, soon as they saw him they agreed it wasn’t anything to do with a cut and his leg was either disclosed or broken so they admitted him that afternoon to do xray which showed his femur was totally broke and shattered so they kept him in to operate first thing in the morning. The care they gave nacho was fantastic and communication was brilliant they kept me upto date on how he was through the night and what they will do next and communication after his operation. I can’t thank them enough they were fantastic with him and they all gave him attention while he was there

15 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Kerry,
I'm so glad to hear we were there when you needed us and that your cat is on the mend.
Please give him a fuss from me, and I wish him a speedy recovery.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

My latest consultation with pdsa was…

My latest consultation with pdsa was extremely good. I was seen earlier than appointment time which helped with my anxiety, the vet I saw was lovely very professional and polite and took the time to properly examine my pet other than taking a few seconds which has happened before. The vet answered my questions and gave clear explanations and clear info on treatment plan. I received the blood test results on the day they told me to expect them amlnd they were really good at making a dental extraction appointment on a date that was suitable. Staff from reception to vet were really professional and approachable. Highly recommend BOW pdsa branch.

5 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Mel,
Thank you for your great review - I have passed this on to the team at our Bow Pet Hospital for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Everybody is there for one reason

Everybody is there for one reason, and that's for the love of their pet. PDSA is a godsend for people struggling. At the end of the day our furbabies are family. We go to see a doctor when we're unwell. So ultimately, PDSA are our babies doctor who look after them extremely well. Thankyou!!

7 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Natalie,
Thank you for your great five star review, we really appreciate your kind words.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Got in touch with the PDSA over my dog…

Got in touch with the PDSA over my dog it was not urgent but needed attention. Was informed a vet would be in touch in the next few days which happened. The vet was very helpful and put my mind at rest.

7 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Denise,
I'm so glad to hear we were there for you and your dog.
Please give your little one a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Excellent service !

Excellent service. I received all the necessary information—detailed and very clear. I spoke with a gentleman named Cezar—empathetic, patient, and very knowledgeable about all the services offered by PDSA.

22 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Valentina,
Thank you for your kind words, I have passed these on to Cezar and his team leader for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

I am extremely grateful for the…

I am extremely grateful for the treatment my dog has received from PDSA in Oldbury. The staff there are very kind, understanding and supportive.
Thanks to PDSA, my dog is able to receive treatment for Cushing’s disease and arthritis at a much lower cost through their donation-based service. I am incredibly grateful for this support, as I simply cannot afford the cost of ongoing treatment at a private veterinary practice.
I would like to share my positive feedback and express my sincere thanks to everyone at PDSA Oldbury for the wonderful care, kindness and support they provide. Their work makes such a difference to people like me and allows us to give our pets the treatment they need.

2 de outubro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi,
Thank you for your lovely comments, I have passed these on to the team at our Oldbury Pet Hospital for you.
Please give your dog a fuss from me.
Vince @ PDSA

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