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PDSA Avaliações 

3.586
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a wonderful service that allowed me to look after a very small kitten I found 14 years ago. He has become my best friend and without this service I would not have been able to give him a lovin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The PDSA are a group wonderful people with one main focus - caring for your pet and doing their best to make them well, at a reasonsble cost. Vet fees are one of the most expensive services these days... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My latest consultation with pdsa was extremely good. I was seen earlier than appointment time which helped with my anxiety, the vet I saw was lovely very professional and polite and took the time to... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

⭐ Very disappointing and upsetting experience I called PDSA because my dog is unwell and I was looking for help and advice. The woman who answered the phone told me, “We are not taking on new a... Ver mais

Detalhes da empresa

  1. Caridade

Sobre PDSA

Escrito pela empresa

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(3.586)

1.224 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

It’s a wait but the vet’s and…

It’s a wait but the vet’s and receptionist all care about your fur babies and will do what they can we need to keep the pdsa going

1 de outubro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Karon,
Thank you for your review, we really appreciate it.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

You get de-registered, so re-register before your pet is sick

I filled out online form and was accepted for low cost as apparently the evidence (hard to get as everything is online these days) did not show housing. It did. To remedy this you can't provide proof, you have to register again. Then I uploaded the housing element. However I was told I'm not entitled as I haven't shown benefit, except housing. I try to call as I could bring this in with my pet. However, they talk and then cut you off. There is no option to ask them to link both registrations. So I have to try a third time. If the statement from benefits stating I get housing benefit isn't good enough and the one saying I get job seekers, then what? I have never managed to get an appointment. I had an online one once when my dog threw up a bucket load of blood, but she was declared fine and after a couple of days she was. My dog is de-registered every time I try to get an appointment. I'll try a third time, but don't hold out much hope of her ever being seen.

2 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Brought a cat that had been on the…

Brought a cat that had been on the street and injured PDSA have decided to return the cat to its owner guess what the cats back on the street again you are a complete joke and will never bring another animal to you ever again less then useless Avoid avoid avoid

27 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have had a few pets over the years

I have had a few pets over the years, the PDSA has always looked after them, the staff from secretary's to the vets have always been polite and helpful, i would recommend 100 percent

25 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Liam,
Thank you for your lovely feedback, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Great place friendly and helpful staff…

Great place friendly and helpful staff very supportive especially for people who cant afford private vets my cat had his back leg amputated everything went well hes recovery went really well would recommend pdsa to everyone

1 de junho de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Kami,
Thank you for your fantastic review, and I'm glad to hear your cat has recovered from his surgery.
Vince @ PDSA

Avaliado com 3 de um total de 5 estrelas

My dog suffered while trying to get…

My dog suffered while trying to get help through video link. I didn’t actually get a video call because of complications with the form to fill in. My dog was having fits and it was very distressing hearing her cry int in pain so I took her to another vets but sadly she passed away on the journey. PDSA should make things easier when it’s an emergency.

21 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am incredibly grateful to the PDSA…

I am incredibly grateful to the PDSA team. The care was quick, compassionate and truly focused on saving my cat’s life.

I had previously visited local vets where I was told that the only option was to put her to sleep. At PDSA, however, the team treated her with kindness and did everything possible to help her. They gave her a chance, saved her life, and today she is doing well.

I cannot thank the team enough for their dedication and genuine care for animals. You are absolutely wonderful. Thank you from the bottom of my heart.

13 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Layna,
Thank you for the amazing feedback. I'm so glad we were there to save your cat and that she's doing well.
Please give her a fuss from me.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

Despite being registered with Pdsa

Despite being registered with Pdsa, after I moved and offered to bring my pet to them they refused any treatment. The distance was only 25 miles but still they took me off their list.

16 de janeiro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi David,
I'm sorry to hear you feel let down by PDSA.
We would of course love to treat all sick and injured pets, however, our Pet Hospital catchment areas are set based on the capacity of each hospital. We only have so many kennels and so many vets; if we removed catchment areas, our hospitals would be completely overrun and worst case, be forced to close altogether. We're slowly building new hospitals ready for the future that are able to service much bigger catchment areas, but as we receive no government funding, we rely entirely on donations from the public to do this. Aside from the cost of building new hospitals, our current network of over 40 Pet Hospitals and associated clinics in the UK cost us around £80,000,000 in annual running costs. We're constantly working towards making PDSA even more accessible, but we hope that you can understand, it's a huge balancing act and relies entirely on how much we are able to fundraise.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

Very disappointing experience

Very disappointing experience
I clearly told the ladies at the front desk I was donating toys and children’s books, and they confirmed it was fine. After being directed around to the rear car park and starting to unload, a gentleman approached me in a cocky manner, saying he was the “lead volunteer” and they weren’t accepting toys.
The lady then changed what she had originally told me. Poor communication, unnecessary waste of time, and an unpleasant attitude. I won’t be donating here again.

19 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you PDSA team

Thank you PDSA team, for making my boy feel better & special and putting my mind at ease always! Your work is outstanding & is greatly appreciated.

8 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Alanna,
Thank you for your lovely review, and I'm glad to hear your boy is feeling better now.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

So helpful and service is great.

So helpful and service is great.
Thank god for them. They care and are so nice

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Anne,
Thank you for your fantastic feedback, it means a lot to us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Great vets

Great vets, lovely receptionists

16 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi,
Thank you for your great review.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Amazing service

It was very easy to book the appointment online and had a very quick response and appointment date
The staff and vet were extremely helpful 

16 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Jennifer,
Thank you for the great feedback.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

Staff dont care, fob you of with bs

Staff dont really care just in and out with the next one. Fob you of with pain relief for it turn out to be way worse and now ive lost my pet. And im not the only one the amount of deaths on there hand due to negligence wouldnt recomend to my worst enemy. Even there own out of hours had no faith or nothing good to say about them. Strongly avoid if your pets ill they dont investigate it, heartless, very poor service shouldnt get to call themselves a vet

10 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All members of staff from reception and…

All members of staff from reception and vets themselves were very approachable,friendly,polite and willing to listen to anything you needed to say or ask

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Kelly,
Thank you for the lovely review and kind words.
Vince @ PDSA

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