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PDSA Avaliações 

3.586
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a wonderful service that allowed me to look after a very small kitten I found 14 years ago. He has become my best friend and without this service I would not have been able to give him a lovin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The PDSA are a group wonderful people with one main focus - caring for your pet and doing their best to make them well, at a reasonsble cost. Vet fees are one of the most expensive services these days... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My latest consultation with pdsa was extremely good. I was seen earlier than appointment time which helped with my anxiety, the vet I saw was lovely very professional and polite and took the time to... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

⭐ Very disappointing and upsetting experience I called PDSA because my dog is unwell and I was looking for help and advice. The woman who answered the phone told me, “We are not taking on new a... Ver mais

Detalhes da empresa

  1. Caridade

Sobre PDSA

Escrito pela empresa

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(3.586)

1.224 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The pdsa are always polite and they…

The pdsa are always polite and they great you with a good morning or a smile there very symperthetc to my pets need,s and there always happy to surgest something els if thay can i am always happy with there outcome when i have visited the pdsa thankyou for giveing such a nice service.

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Marie,
Thank you for the great feedback, it makes a big difference to know we're so appreciated.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Pdsa bournemouth

Pdsa bournemouth. What a fantastic team. I had my primary dog operated on 3 months ago for pyometra and couldn't have wished for better service. Then 14th sep my 2nd dog developed the same problem. I was distressed and so worried .yes I had to pay but the vet was so considerate as it was alot of money for me . But I have money put aside for my pets as they are my world. I was worried as bulldogs at 9 years don't do anesthesia very well. They kept me informed and I burst into tears when my lovely girl walked out to me. The scar is neat and tidy and she is recovering at home. I even got a follow up call next day to see if she was OK.
I cant thank them enough. I would say they are better than every day vets as they know how our pets keep us going. . I and Maggie are forever grateful. Thankyou bournemouth pdsa ...

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Sherilyn,
It sounds like your two lovely dogs have been through quite the ordeal!
It's great to hear Maggie is recovering well.
Please give them both a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Not rushed and discussed a plan

I took an elderly lady along with her small dog who can no longer afford high street vet prices after moving into extra care accommodation. This was our first visit and although it was busy and we wanted a long time to see the vet they were lovely the receptionist was pleasant and the student vet we had listened and went to have a chat with the vet who came in and we discussed a plan for the elderly dog with arthritis.

13 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Karen,
Thank you for the lovely feedback, and I hope the lady's dog is feeling better.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Pdsa have always been there for my pets…

Pdsa have always been there for my pets and I trust them totally to do the best for my pet I would recommend people use them and support them by contributing to the Pdsa charity they do a fantastic job under difficult circumstances but always put the pets needs first

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi,
Thank you for the lovely review, and I hope your pet is on the mend.
Please give them a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Absolutely fantastic service. I don’t know what I would do without this service.

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Liam,
Thank you for your great feedback.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

They were absolutely fantastic seeing…

They were absolutely fantastic seeing me at short notice and treating my patterdale (BUD)....FINGERS CROSSED HES ON THE MEND

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Mark (and Bud)
Thank you for the great feedback. and I hope Bud feels better soon.
Please give him a fuss from me when he's feeling better.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Vet hearts

These vets deserve a medal for all their help I personally could not afford to take my pet anywhere else, although I do have seven pets left I think the consultation fee could be slightly lower I would pay more if I could thank you lovely kind people our vets

10 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Anne,
Thank you for your feedback.
It costs PDSA around £38 for a consultation with one of our vets. Our low cost consultations cost our clients £25, which is a significant reduction on the overall cost to ourselves.
We wish we could offer free treatment to everyone who needs our help, but as a charity that receives no government funding for our work we need to raise the over £80 million it costs to run each year.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, professional staff.

10 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Sharon,
Thank you for your great review.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Kind, caring and professional service

I had a very positive experience with PDSA. The staff were kind, caring and professional, and treated both me and my pet with genuine compassion. Everything was explained clearly and I felt listened to and reassured throughout. I’m very grateful for the care and support we received and would happily recommend PDSA to other pet owners.

10 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Mariana,
Thank you for the amazing review, we really appreciate your kind words.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

PDSA

PDSA has helped not just my pup, but my family members doggies aswell.. god bless each and everyone down there that does what they can for our pets

13 de agosto de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Tif,
Thank you for your lovely review, we really appreciate it.
Please give your doggies a fuss from me.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

AVOID

I would have always said I was happy wi th PDSA having been with th ‘em for years. Until I had to make a claim.

My lab needed a wart removed from his eye, and whilst under we got the vet to remove a lump on his chest. PDSA said the lump wouldn’t be covered which although upsetting was understandable. However rather than just removing the cost of the lump removal they also took off half the cost of the aneasthetic as well.

Thousands of pound in insurance premiums over the years for them to pay back less than quarter of a vet bill when I finally needed them meaning I am still the one struggling to pay off the vet bill I though I was insured to pay.

And just before this had happened to had put up my premium for this year by 25% as my dog is hitting double figures. I get the risk goes up, but when you don’t even pay out when I need you I would avoid to em at all costs

Honest opinion is they are crooks.

1 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Chris,
I'm sorry to hear you feel let down by PDSA Pet Insurance.
Please note, this is an entirely separate company from the PDSA Charity and is operated by Cardif Pinnacle.
Please contact them to discuss this further.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Great care at the PDSA

Great care at the PDSA. The appointment wait time was reasonable. The appointment was on time, the vet took time to listen, check photos & the cat. She discussed options & prescribed the meds. The price was completely fair & a fraction of the price elsewhere.

8 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Gemma,
Thank you for your lovely review, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Excellent care & compassion from all at the PDSA

I brought my cat whiskers in as he was very unwell & limping which concerned me.
Once I booked whiskers in we got seen straight away.
The vet, I didn’t get her name explained what was happening with my cat,
Another vet came in to speak to me & explained what was happening & what the best option was for my cat.
The three vets I spoke to was extremely compassionate & understanding & talked everything that there were doing & gave us time with our pet while we grieved.
Amazing staff at the PDSA & I want to say a massive thank you for all that you did & the care & compassion. Thank you from Claire, Paige & Whiskers

14 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Claire, Paige and Whiskers,
Thank you for the lovely feedback, and I'm so happy to hear we were there to help.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

From my emergency call.

From my emergency call.. too my appointment.. treatment.. and care package going forward for Mavis my beautiful Rabbit. Thank you so much for all of your help and support. Truly angels . X

11 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Philip,
Thank you for your amazing feedback.
Please give Mavis a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Iv been going to pdsa bow for 2 years…

Iv been going to pdsa bow for 2 years the staff are kind caring and compassionate the vets are amazing my dog has on going helth issues and pdsa have been a god send if tried private vets not only are they ridiculously expensive they couldn’t treat my dogs issue properly. I love being a Bow Pdsa and have recommended to all friends who have animals.

10 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Chloe,
Thank you for the lovely feedback - I have passed this on to the team at our Bow Pet Hospital for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The staff are amazing they are amazing…

The staff are amazing they are amazing with my fur babies and are always happy to help i have been coming to them for years I would not go anywhere else the treatment is affordable thank you PDSA and staff you do an amazing job.

10 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Jane,
Thank you for the lovely review, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

PDSA is a fantastic service

PDSA is a fantastic service. Helping animals/pets for people that benifit front animal/pet ownership, but can't afford the very high price charged by private veterinary practices.

11 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Steve,
Thank you for your kind comments.
Vince @ PDSA

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