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PDSA Avaliações 

3.587
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a wonderful service that allowed me to look after a very small kitten I found 14 years ago. He has become my best friend and without this service I would not have been able to give him a lovin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The PDSA are a group wonderful people with one main focus - caring for your pet and doing their best to make them well, at a reasonsble cost. Vet fees are one of the most expensive services these days... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My latest consultation with pdsa was extremely good. I was seen earlier than appointment time which helped with my anxiety, the vet I saw was lovely very professional and polite and took the time to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

PDSA at Manchester treated my pomeranian boy as he needed his front nails cutting and he wouldn't let anyone near them. His sedation tablets didn't really do the trick and he ended up biting my lads... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Caridade

Sobre PDSA

Escrito pela empresa

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(3.587)

1.224 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This was my first visit to pdsa

This was my first visit to pdsa. Staff are friendly and helpful.

8 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Ann,
Thank you for your great review.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Wonderful service with brilliant staff

Wonderful service with brilliant staff, I am nothing but grateful for this provision. The vets are really good, straight forward clear and honest and engender complete trust. I couldn’t cope without them, they enable me to have the comfort I need from having pets.

8 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Linda,
Thank you for your lovely review, it makes a big difference to us.
Please give your pets a fuss from me.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

I called my dog has an ear infection…

I called my dog has an ear infection and currently not eating she’s sick and not healed I spoke to Katlin who was extremely rude .
Easter the register wasn’t open I called for a different concern.

I called today explain my dog isn’t well and she said they won’t see the dog so I said if she gets non responsive as she’s extremely sick what can I do she said I can make a complain and that is it her manager was speaking to someone on the phone!! Avoid !!

10 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The reception staff are very rude and…

The reception staff are very rude and PDSA would rather PTS and Animal than make an animal better especially if you can't afford what they are asking. I'm on benefits and already struggling. My cats were dying and have died. PDSA made me pay in full before seeing my cat. I was left ok the waiting room for 35 mins as my cat died.. I called in through the emergency number and was still made to wait.. when I asked if I could make a donation as I'm struggling to pay the bill they said the bill needs to be paid in full.. both my cats died in the hands of PDSA.. RSPCA manage to keep the remaining cats alive.. so it just shows how much PDSA don't care about the animals and just care about money. Again the staff are very very rude

2 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honest, caring and respectful

Cannot praise the staff at PDSA tollcross enough for what they do. They are caring and professional and I am so grateful for the help they have given me and my pets.

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Margaret,
Thank you for the lovely feedback - I have passed this on to the team at our Glasgow East Pet Hospital for you.
Vince @ PDSA

Avaliado com 2 de um total de 5 estrelas

I am absolutely disgusted this time

I am absolutely disgusted this time,
I had been attending Glasgow east pet hospital over a couple of days RE:- my beloved dogs vomiting and clearly in pain when touched around the abdominal area, the vet whom we seen did not take the situation as serious as i knew it was, examined him briefly and dismissed it as an upset stomach due to his current medication, and could not get rid of us quick enough, two hours later his condition rapidly deteriorated and we ended up in the 24hr pet hospital in Glasgow city center where my dog had to be euthinized hours later.
DISGUSTING SERVICE FROM THAT PARTICULAR VET !

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely an amazing service

Absolutely an amazing service.
May be a long wait to get through by phone and a little long to wait once you have an appointment, but overall very grateful for their service and staff! Treatment and care was perfect

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi,
Thank you for your feedback, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

My puppy is on 13 weeks broke her elbow…

My puppy is on 13 weeks broke her elbow had X-ray done and was in for op in 2 days. I would not of been able to pay full amount and would of struggled to raise funds and may of got worse if was not for Pdsa I paid a small contribution towards op and know my dog is well looked after can not thank them enough for the help and support they have give not just to me but other people in same situation they are amazing

10 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Joanne,
Thank you for the fantastic review, and I'm glad to hear we were there for your puppy when you needed us.
Please give your dog a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The staff are very friendly

The staff are very friendly, and work hard to save animals. In my book that's fantastic, I'm just grateful that the PDSA are there for all animals, so 5 stars for the PDSA.

10 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Debbie,
Thank you for the lovely review, we really appreciate it.
Vince @PDSA

Avaliado com 5 de um total de 5 estrelas

Excellent service

Over all the years I’ve used PDSA they have been wonderful start to finish.

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Lisa,
Thank you for your lovely review, it means a lot to us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful pets hospital

Absolutely wonderful pets hospital. Amazing staff who really listen and care. If it wasn’t for PDSA I would really struggle getting the medical help for my pets . Prices are really good compared to other vets . So happy there is places like this for people who struggle . I can’t fault them one bit . Keep the good work up and Thankyou very much x

9 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi,
Thank you for your kind words, we really appreciate them.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Great service when you need help for…

Great service when you need help for your pet which you might not be able to afford. Reassuring there is a service out there to help.

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Maria,
I'm glad to hear we were there for your pet.
Please give them a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Pet hero's

I can not thank the pdsa enough they are pet hero's with out capes.
Fantastic service 😁

8 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Debra,
Thank you for your amazing review.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Brilliant Caring Vets

PDSA Leicester were able to provide an emergency appointment the same day that I rang. On arrival I found the whole team from receptionist, nurse and Vet very professional caring and informative explaining every step of my dogs treatment and what to expect following his procedure. This was reassuring during a very stressful time. Because of PDSA Leicesters care my furry mate is well on the road to recovery. I would like to say a huge thank you to the whole team at PDSA Leicester. We are so lucky to have this brilliant facility available when needed and highly recommend PDSA Leicester and will not hesitate to request their care again. Many many thanks to all concerned.

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Gary,
Thank you for your lovely feedback - I have passed this on to the team at our Leicester Pet Hospital for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, staff are amazing would highly recommend them 😀

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi James,
Thank you for the five star review, it means a lot to us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

My visits to the PDSA

The help and understanding from the staff.
How quickly you can get an appointment.

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Sandra,
Thank you for the lovely feedback.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly staff

Helpful and friendly staff, that clearly care for your pet and your emotional well-being. Highly recommended. Thank you PDSA.

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Sarah,
Thank you for your lovely words, we really appreciate them.
Vince @ PDSA

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