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PDSA Avaliações 

3.587
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a wonderful service that allowed me to look after a very small kitten I found 14 years ago. He has become my best friend and without this service I would not have been able to give him a lovin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The PDSA are a group wonderful people with one main focus - caring for your pet and doing their best to make them well, at a reasonsble cost. Vet fees are one of the most expensive services these days... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My latest consultation with pdsa was extremely good. I was seen earlier than appointment time which helped with my anxiety, the vet I saw was lovely very professional and polite and took the time to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

PDSA at Manchester treated my pomeranian boy as he needed his front nails cutting and he wouldn't let anyone near them. His sedation tablets didn't really do the trick and he ended up biting my lads... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Caridade

Sobre PDSA

Escrito pela empresa

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(3.587)

1.224 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Myself and my pet dog kye where made to feel extremely comfortable with professionalism…

Myself and my pet dog kye where welcomed extremely professionally by all staff at the Coco Marcus pdsa clinic,
Satisfaction on my dogs examination although he was very nervous but he was made to feel very comfortable with the assistance professionalism.

8 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Sandra (and Kye)
Thank you for your lovely review, I have passed your kind words on to the team at our Basildon Pet Hospital for you.
Please give Kye a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

It's a grest charity that helps people own a pet that can't afford afford other veterinary services a very good charity

I had a great service when im able to get appointment, its alittle far away to get to as they closed the Local branch in Southend which makes Pitsea hard to get as I don't drive. That also puts a strain finances getting all the way up there. Plus its overwhelming there service up there as Pitsea is the only branch covering a massive area after closures of many different branches in the Essex County.

27 de agosto de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi,
I'm sorry to hear about the difficulty you're having getting to our Pet Hospital.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

Today was pdsa to get operation for my…

Today was pdsa to get operation for my dog after phoning from january and been cut off with skin tag. Turns out that hes got blood cancer and diabietis no be getting lumped removed. Paid for operation over 200 pound the woman said id be rude asking for the money back. She said ill phone you at 2pm picked dog up 11 no calls had to phone at 4 then 5 then again amd they said they looked at notes then phond again said thry phonr back in ten minutes nothing them recieved call 7 saying cant do nothing except put dog down. All day waiting for that call. No refund of 200 but put dog down . Sick as but if they seen dog when phoned january would been same outcome. Quality service poor no compassion. Killed my dog. Staff is shocking service do offer one. I would not recommend this place.
If i was scottish would i pay 25 donation whats recommended or because im foreign i have pay 4 x. Price. But the staff are shocking.

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Staff at Middlesbrough Pdsa are…

Staff at Middlesbrough Pdsa are diabolical. Not everyone can splash cash . I get they are a charity but I think the staff in Middlesbrough need training on how to speak to customers with dignity and not make them feel inadequate if they can’t offer a donation

3 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding care..

The treatment and care my cat received from the PDSA (Newcastle upon Tyne branch) was outstanding, I can't fault them, better than any veterinary treatment my cat has received in the past. Nice modern waiting area, with ventilation, quite spacious. Friendly and helpful staff. Easy to travel to by bus or car.

4 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Kay,
Thank you for your lovely feedback - I have passed this on to the team at our Newcastle Pet Hospital for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The nurses and vets in Belfast are amazing

The nurses and vets in Belfast, both branches have gone out of their way to help my wee dog. It's an amazing service, where without it, loads of pets wouldn't get the care they need.

3 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Joan,
Thank you for your lovely feedback - I have passed this on to the teams at our Belfast Pet Hospital and Pet Clinic for you.
Please give your little one a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

They are the greatest charity in the…

They are the greatest charity in the country , I have been helped by them numerous times over the years ,they are a godsend

7 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Joseph,
Thank you for your fantastic review, it really means a lot to us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Iv always trusted with my baby's they…

Iv always trusted with my baby's they helped when can and been a big support when nothing can be done, give you time with them at the end. Tue care you get from start to finish is big. Dont get me wrong you are told if putting pet health at risk or something you need telling as you do see some ppl think they know all but I love the staff there as you know they care

4 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Tracy,
Thank you for your lovely review, it makes a big difference to hear how much we're valued.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The pdsa rely on donations

What made my experience great, a lovely vet who sorted out the problems easily, and with being out of work helped me immensely money wise as it can be very expensive at private vets, and in hindsight I didn't expect to be made redundant from my job, so the pdsa are a great organisation, so I am willing to give a donation for their work,

4 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Karen,
Thank you for your lovely review, and I'm sorry to hear about your redundancy.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

PDSA save animals lives in turn saving humans mental health.

PDSA have saved my dogs life when she had pyometra, they took care of my old car at the end of her life when we had to have her put down and spared a moment to help me though that very difficult time. When I rescued a cat from a very difficult situation she needed an operation to have metal sticking out of her leg removed, the PDSA were there to help again. Without them I'd be lost, I wouldn't be able to afford to have my rescued pets as& the health care at an ordinary vets is out of my affordability.

3 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Cassandra,
Thank you for your lovely five star review, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

What a great pet hospital

What a great pet hospital, staff are friendly and patient and very knowledgeable.

4 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Caroline,
Thank you for your kind words, they mean a lot to us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

We took our Labrador

We took our Labrador, Storm, to PDSA because he had developed a limp and we were worried about him. He was seen and treated by a vet, and we were also given medication to take home.

The care Storm received was excellent. The vet was kind, professional and thorough, and we felt that Storm was genuinely cared for.

What makes PDSA even more incredible is that, because of our circumstances, we only needed to contribute £25 towards his treatment. Having access to proper veterinary care without the worry of a huge bill makes such a difference, particularly when you’re already concerned about your pet.

We are extremely grateful to PDSA and everyone who supports and donates to them. Storm is part of our family, and knowing that PDSA is there when he needs veterinary care means an enormous amount to us.

Thank you from Storm and his very grateful humans! 🐾💛

5 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Lorraine (and Storm),
Thank you for your lovely review and kind words.
Please give Storm a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

They are providing a wonderful service

They are providing a wonderful service, for people and pets in need.
They are very kind polite and helpful and always explain everything,
I would always recommend them to anybody who are finding themselves needing help.
Lovely people.

4 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Deborah,
Thank you for your lovely review, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

PDSA Bristol

PDSA Bristol, helpful, kind, caring, professional. I do not know what I would do without them for my cat Inca.
Thank you for all you do for the animal world

7 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Elaine,
Thank you for your lovely review.
Please give Inca a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Phoned the emergency line and got an…

Phoned the emergency line and got an appointment same afternoon. Vet was good and treated Molly well.

4 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Morag,
Thank you for your kind review.
I'm so glad to hear Molly is doing well. Please give her a little fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

I registered with the PDSA

I registered with the PDSA, after my previous vet wanted to operate on my dog.
The vets at PDSA at Hendon have my dog on medication and rest to see if he heals.
The vets there really care about animals and are not about making money out of their owners.
I would highly recommend the PDSA to anyone that needs their help.
I cannot fault them.
Everyone there is lovely, staff on reception, vets ,nurses, and pharmacy staff.
Keep up the good work.

20 de agosto de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Lisa,
Thank you for your lovely review - I have passed this on to the team at our Hendon Pet Hospital for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

I think it is the atmosphere of the…

I think it is the atmosphere of the place. The staff are so friendly and welcoming, and you can see they really care about our pets. Also you couldn't find better vets and nurses ,they put you at ease whatever the case maybe.

3 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Ann,
Thank you for your incredibly kind words, we really appreciate it.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Understood and was helpful

I was very pleased the PDSA LADY WAS VERY KIND AND HELPFUL I TOLD HER I WASN’T VERY GOOD ON THE PC. She understood to what I had to say and helped. I was sooo pleased

1 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi,
Thank you for your lovely review, it means a lot to us.
Vince @ PDSA

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