Platinum Hyundai & Suzuki Swindon Avaliações 1.019

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Craig was a brillant sale person , He very knowledgeable , I had an excellent process even though i had to wait longer for the car than expected, the garage wanted to make sure everything was 5star b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have just purchased a new Hyundai bayon, dealt with craig who was excellent as always nothing was too much trouble and Craig kept me updated throughout the process, it’s the fourth new car I have de... Ver mais

Avaliado com 5 de um total de 5 estrelas

During our two visits to the Hyundai showroom, Craig the salesman was very helpful, allowing us plenty of time to look at and then test drive 2 different Kona electric cars. Once we made our decision... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had my car collected, serviced, MOT, cleaned, returned. It all worked well, I felt fully informed and it was competitively priced. Staff I had contact with were helpful: Pete the driver and Beth who a... Ver mais

Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Serviço de Motorista
  4. Concessionária Hyundai
  5. Concessionária Suzuki
  6. Revendedora de carros usados

Escrito pela empresa

Pebley Beach supply new and used Hyundai and Suzuki vehicles and provide all makes aftersales servicing, repairs and MOTs across Wiltshire and Gloucestershire including Swindon, Cirencester.


Informações de contato


4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

Outstanding service .

The service and care we received was outstanding , from the moment we walked into the showroom to the day we picked up our new car . The whole process was seamless and the salesman went above and beyond to make sure everything went very smoothly . Top marks for service .

18 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Booked in for yearly Service and MOT. Receptionist very polite and helpful. Phoned when car was ready to collect. Even cleaned car inside and out after service. Free tea and coffee provide while you are there. Would not go anywhere else at the moment. Highly recommend.

11 de março de 2025
Avaliado com 5 de um total de 5 estrelas

I don't often leave reviews, but Alfie was great!

I don’t often leave reviews, but I have to mention the great service we received from Alfie Brotherton at Hyundai Swindon. Not only was he responsive and knowledgeable about the car (a brand-new IONIQ 5N), but it was also great to meet someone who genuinely loves cars and cares about the details that matter to enthusiasts like me.

10 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Repeat Customer

I feel like my car is in good hands. Full breakdown of all the works carried out.
Steph, on Reception was friendly and helpful and explained my advisory details and recommendations.
The car was cleaned inside and out. Bonus!
Thank you.

11 de março de 2025
Avaliado com 5 de um total de 5 estrelas

I brought my car from pebly beech in…

I brought my car from pebly beech in 2016 and have taken my car to them for my service and mot every year since then. The customer service is brilliant. Normally they keep my car alday but this time they were so quick I had my car back in 2.5 hours. Well done Pebley

6 de março de 2025
Avaliado com 4 de um total de 5 estrelas

I would have given a 5-star rating

I would have given a 5-star rating, but I encountered a few issues.

First, let me commend Craig—he was fantastic and addressed all my requests. However, my first mistake was viewing the car while it was wet, which caused me to overlook a couple of details. I did notice a crack in the front bumper, and I was assured it would be repaired before I collected the car. Unfortunately, it was raining again on collection day, but I made a point to check the crack—it hadn’t been fixed. Craig apologized and promised to contact me the following week to arrange for the repair, but he didn’t call. I followed up the week after, and he scheduled the repair for that Thursday.

On a drier day, I spotted a scuff on the nearside front that had been covered up with a touch-up paint. I emailed Craig asking if this could be addressed at the same time, and he confirmed it wouldn’t be a problem. The results were nearly perfect, so full marks to the paint technician for a brilliant job.

I hadn’t driven much since getting the car back due to holidays, but when I did, I noticed that both windshield wipers were split and failed to clear the screen properly. This raised concerns that the multi-point checks I assumed were done during the pre-delivery inspection may not have been completed. It left me wondering what other issues might arise unexpectedly. To be fair, I called Craig, and he resolved the wiper problem the following day.

On a final note, I noticed there were 500 more miles on the clock than advertised. Since the car was supposedly just arrived when I first agreed to buy it, I suspect someone may have used it during the two weeks I waited for it.

21 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Very efficient service,from reception to workshop,kept in touch throughout the day, service and mot completed on time .
Overall great service all round.
Thank you all.

21 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Friendly service and simple transaction

Bought a used Hyundai and I'm happy with the car and the service, I feel confident in the dealership's ability to support me if there were any warranty claims etc. The process is a bit disjointed at times, I had a wasted trip to Chippenham to test drive a car which one of their other branches had taken away that morning, but overall it was pretty straightforward and I'm pleased with the outcome.

31 de janeiro de 2025
Avaliação não solicitada
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Resposta da Platinum Hyundai & Suzuki Swindon

Hi Paul, apologies for the situation with cars being in a different location. We try to avoid it if we can but with 3 sites, it happens every now and then. I am glad we managed to get it all sorted eventually! Enjoy your car. - Harry

Avaliado com 5 de um total de 5 estrelas

Craig made the whole sale easy

Craig made the whole sale easy. Spent time going through the cars features upon pick up.

25 de janeiro de 2025
logotipo da Platinum Hyundai & Suzuki Swindon

Resposta da Platinum Hyundai & Suzuki Swindon

Thank you Andrew, I will pass it on to Craig. - Harry

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful and efficient

We had agreement to take the car into the garage the day. Wrote the Devi e and MOT were due - which saved us driving into town through heavy traffic. Bit Service Manager and reception were friendly and helpful and the work was carried out efficiently and on time.

6 de fevereiro de 2025
logotipo da Platinum Hyundai & Suzuki Swindon

Resposta da Platinum Hyundai & Suzuki Swindon

Thank you Mrs Kirby I really appreciate the feedback. Hopefully see you again next year. - Harry

Avaliado com 5 de um total de 5 estrelas

Review

Excellent service

6 de fevereiro de 2025
logotipo da Platinum Hyundai & Suzuki Swindon

Resposta da Platinum Hyundai & Suzuki Swindon

Thank you Susan! - Harry

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