Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... Ver mais
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Veja o que dizem as avaliações
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... Ver mais
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... Ver mais
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... Ver mais
Detalhes da empresa
- Seguradora de Bicicletas
- também em
- Seguradora de Esportes
- Seguradora de Responsabilidade Civil
- Seguradora Pessoal
Escrito pela empresa
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Informações de contato
Suite 3, Dukes House, SL4 1LD, Windsor, Reino Unido
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The process of claiming on pedalsure…
The process of claiming on pedalsure was straightforward and speedy. The customer service team kept me up to date on developments
Great bike insurance company that walks the talk!
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop.
Chloe was very helpful and approachable throughout all the steps taken for our claim. Pedalsure reviewed the claim and opted in our favour. I can only recommend them to anyone riding an e-cargo or e-bike nowadays with the growing number of thefts out there.
A very simple and efficient claims…
A very simple and efficient claims process. Thank you.
Good service
Good service, I was slightly sceptical at first as they took longer than the 24hrs to get back to me about my claim but once in contact the process was quick and efficient.
Only just taken out my policy
Only just taken out my policy, not made any claim but the service just to get setup was good! Nice, quick & easy! Also very quick communication when I asked a few questions! Email response time was good!
So far so good :)
Speedy and reliable service on my…
Speedy and reliable service on my second claim. Only room for improvement would be the ability to speak to someone on the phone, however emails were responded to in a timely manner and claim resolved efficiently!
I'd like to also give a mention to Chloe who provides a sterling service and is an asset to the firm.
Triathlon claim covered
I recently had a claim regarding following my triathlon. The team responded quickly and in a very professional manner. I have always had excellent customer service from Pedalsure, I would highly recommend them.
Great communication and reasonable prices
Chloe was quick and efficient when helping me through their claims process. I had an issue regarding a stolen battery and they made the situation far less harrowing than it could have been.
I'd definitely recommend Pedalsure!
Nice easy and quick to set up my…
Nice easy and quick to set up my insurance for my e bike
great service
Easy process and dealing with Pedalsure, sensible human answers and swift service on setting up policy and straight forward process in making a claim
Very efficient
Very efficient, quick response time. So happy that I had insurance with them when my electric bike’s battery was stolen. It was dealt with smoothly. Thank you
Speedy way to insure your bike today
Simple, straightforward and speedy.
FAQ section really useful too.
Quick and easy process…
Quick and easy process to submit the claim. I was pleasantly surprised by how straightforward the process was. I submitted all the required documents and evidence of the theft (angle grinder attack on lock) and within days I had a positive response. Once the acceptance form was completed payment was approved quickly. Recommended
Insurance made easy!
Nice and easy
Peace of mind cycling
Easy to scroll through website and choose the level of cover that I required for my ebike very good options available at a good price options available pay annually or monthly well pleased and would recommend
Cheap insurance but only direct debit from bank
Cheap insurance, easy to take out. Options to add additional cover. Not 5 start as only option for payment is direct debit from back account and I would have preferred to pay on credit card.
Good experience with claim
My bike was stolen and the claims process was very efficient. Would recommend
Can't find my account,so I'll wait for…
Can't find my account,so I'll wait for the paperwork
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