Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... Ver mais
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... Ver mais
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... Ver mais
Detalhes da empresa
- Seguradora de Bicicletas
- também em
- Seguradora de Esportes
- Seguradora de Responsabilidade Civil
- Seguradora Pessoal
Escrito pela empresa
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Informações de contato
Suite 3, Dukes House, SL4 1LD, Windsor, Reino Unido
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to understand and set up
Easy to understand and set up, great discount on locks.
When the unfortunate happened I was…
When the unfortunate happened I was pleased to be dealing with a good insurer whose highly skilled empathetic staff made it a smooth process. I highly recommend Pedalsure
All of the procedures to applying for…
All of the procedures to applying for insurance is nice and easy as a lot of people have difficulty with most forms
Quick and easy
Run by cyclists for cyclists,they only insure bike riders. This means that they thoroughly understand exactly what we need.
Excellent and so easy to insure.
So easy to find on internet search. Within 5 mins had full insurance for all new bikes and helmets bought and on top liability cover and income protection.
Fantastic.
Easy to use relatively cheap and easy…
Easy to use relatively cheap and easy to use the process of insuring
Great service
Great service. Quick and efficient. Unfortunately had my bike stolen and pedal sure got back to me with a decision within 1 working day with outcome of the claim. Fair and honest process. Will be staying with them for my next bike.
Very professional and helpful too
Easy to purchase insurance for my new…
Easy to purchase insurance for my new bike. Great price
Quick resolution
I had my bike taken and 3 days later my claim was complete and approved. Easy process, I picked Pedalsure because they were on the cheaper side, overall good experience and Chloe in the claims team explained the process well!
easy to navigate website
easy to navigate website , love the Hiplock Offer. outstanding value
Very fast done in no time Very happy…
Very fast done in no time Very happy now my ebike is covered by insurance
AVOID THEM!
Here is me naively thinking that I don't have to worry about my bike too much because, just in case, it will be covered.
However, I always locked my bike with two gold standard locks (one of which Pedalsure gave me). I added an alarm, always attached it to an immovable object, and took a picture of it just in case it would get stolen so that I would have proof. And I've insured my bike for 4000£ + optional extras.
(Really, you could use that money and burn it, lower those heating bills, it would have been of more use)
Now I waited over a year to put my bike in a seemingly safe bike locker instead of my front yard, where another bike had already been stolen. There again, I locked it with all I had, but someone broke into the box and dismantled the entire bike rail with my bike on top. I saw it the next day, pliers still next to the vanished bike rack. I reported the crime, and here was my mistake: I was honest.
Be very careful when reading their policy. It's written in a way you can easily get it wrong, so they won't have to pay for it. I told them my bike was in the locker for 23hrs. They say it's only covered for 12hrs when locked somewhere unless it's your workplace, then it's 24hrs. The joke is I work from home.
They mentioned they would have covered it if it was at a train station (which seems way more dangerous to leave your bike) or less than 12hrs.
So do yourself a favour and ensure your claim fits within their policy; otherwise, they don't care the slightest bit about how f'd you are without your bike.
Or find an insurance company that cares. I'd ask for recommendations, but since my bike got stolen, I guess I won't need it anymore.

Resposta da Pedalsure
Simple,easy and affordable
simple and easy insurance
simple and easy insurance, policy created within minutes! i definitely recommend!
Very fair and quick process
Very fair and quick process. But you do have to fill out a form, and that feels like a bit of unnecessary friction.
I am an older lady cyclist
I am an older lady cyclist, and was in a state of shock following the battery incident, I am not very phone confident, and have not made a claim before,the young lady at the end of the phone was exceptionally patient with me which eventually made the whole process much easier.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







