Great Service, kids loved the play Trailer, go to Pelican multiple times a year for the kids birthdays. Staff always so helpful. Nobody had it booked after us so they let us play on with it for a coup... Ver mais
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Veja o que dizem as avaliações
Can’t recommend pelican promotions enough , they went above and beyond their service when I was let down by another marquee company at the last minute . They provided everything I needed for our party... Ver mais
A empresa respondeu
Great experience from start to finish. Communication and service was fantastic. Very efficient on the day and collecting. The inflatable pub was a brilliant addition and works so well when u have gues... Ver mais
We had our daughter’s 6th birthday party on Saturday, a very pleasant and enjoyable day was had by everyone. Good selection of bouncy castles, hall was left clean, staff very accommodating. Tea and... Ver mais
Detalhes da empresa
Escrito pela empresa
Pelican Promotions are a professional family-run events company set up in 1996. We supply a large range of Bouncy Castles, Marquees, Tables, Chairs, Pod Tables, Stools, Spandex Covers, Tablecloths, Heaters, Electric Train, Indoor and outdoor parties, Dj's, Facepainters, Magicians, Stiltwalkers, Jugglers, Flow artists, and much more.
Informações de contato
Pelican Promotions, Southend, Blackrock, A91 ED0F, Dundalk, Irlanda
- 0872222100
- info@pelican.ie
- pelican.ie
4,8
Excelente
128 avaliações
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Great service as usual
Very efficient service with earlier delivery than expected. Always very easy to deal with Pelican. Would highly recommend.
22 de março de 2025
Great service and huge range of options
5 de março de 2025
We got the 5 item package and every…
We got the 5 item package and every unit provided was a premium one, we had the absolute best party ever absolutely delighted.
1 de março de 2025
Boys birthday party
Great experience with pelican yet again. They go that extra bit further and never let you down. Thank guys.
14 de dezembro de 2024
The phone lines do not work that's on website
Great deal .for the castle hire
29 de novembro de 2024
Great service
Great service, used numerous times for the kids parties!
No issues, kids have a ball!
20 de outubro de 2024
Wonderful venue
We had our daughter’s 6th birthday party on Saturday, a very pleasant and enjoyable day was had by everyone.
Good selection of bouncy castles, hall was left clean, staff very accommodating. Tea and coffee was a bonus!
26 de outubro de 2024
The Fun Playhouse !!!
We have got the playhouse a few times now and it never disappoints. It's fantastic for those winter birthdays as they stay dry and warm. Would highly recommend.
27 de outubro de 2024
Very good portaloo but wrong place.
Very good portaloo, comfortable and well stocked.
Just one issue. The cabin was placed in wrong spot. In thd wrong car park. It should have been in car park 500m north of where it was.
13 de outubro de 2024
We have being using pelican for over 7…
We have being using pelican for over 7 years and many more too
We could not fault them one bit
12 de outubro de 2024
Resposta da Pelican Promotions
Thank you so much Laura for your 5 Star Review. It's very much appreciated!
THE WORST COMPANY TO DEAL WITH!
FIRST AND THE LAST TIME TO DEAL WITH THAT COMPANY!!
Delivery booked for 10am. Delivered 2 hours later.
When I complaint they said they did not want to disappoint my child as they do not even deliver to my area. And my area was on their list at the time of booking. Now, it is not anymore because as soon as I complaint they removed it. So there was no extra service for me. They want make me feel they did an extra favor to me, which they did not at all.
My total order was 155€. They asked me to pay 20% (40€) for the deposit.
20% is not 40€.
I will never recommend it anyone!!
ANSWER ON THE REVIEW REPLY ⬇️
First of all nobody never contacted us from the office informing us about the distance. Area was on the list on your website at a time of booking. So do not tell lies. We never made fake profiles and reviewed it. My husband wrote his review and I did mine. How dare you saying that.
About the weather conditions that day we totally understand. It was raining for whole day so even if we wanted we wouldn't let our child to jump as the castle was soaked. We did not refuse your guys. We just said they might wait a few minutes to move the table as we did not expect them. That is another lie to cover yourself.
Also, who helped the girl to bring the castle in? My husband. As she came by herself and it was very heavy for her. Also he did give a hand to them when leaving.
About making a booking that was your option online and I picked what suited me at that moment. 40€ deposit the day before I couldn't choose. It was already like that in your system.
If you say something please make sure you are saying true. Do not use lies to cover yourself and blame us.
28 de setembro de 2024
Resposta da Pelican Promotions
We're afraid that this is not a true reflection of your booking. We deliver from 8am to 1pm and you are 70klm from our base, we don't generally cover your area due to the distance. You booked online and our office contacted you prior to your booking to say its out of our Bouncing castle delivery area ( we do cover Kilmessan with Marquees or large orders) We informed you that we would not let your child down, but explained that we wouldn't get to you by 10am as its too far from our base to make it on time.
There was a severe weather warning issued the following day and as it would be too dangerous to allow children to use a bouncing castle in high winds, we contacted all customers and collected all inflatables before 5pm. We left you to last collection, and send 2 guys in the van to roll it so tight, not to damage your house with a soaking wet castle(as you had no side entrance ) and you refused to release it to our guys because you said you might have to move a table????/ you argued that you had it until 6pm, even though it was putting your child at serious risk. We explained that we take child safety very seriously and we could not permit a child to use an inflatable in a Status Orange weather alert. Eventually, you agreed and then posted false accounts on social media. We will not apologise for giving you excellent service. We delivered when it was uneconomical to do so, took steps to safeguard your property in extremely wet conditions and left your order for as long as we could safely do so. Regarding your deposit, as you didn't pay the required deposit on booking, the system automatically deducts 20%. You paid over the phone when the office called you and you happily agreed to €40 .. you had the option to pay a lesser deposit. This post is an obvious fabricated account in order to damage our business because you didn't agree with safety regulations. We stand by our decision to not risk injury to your child.
To further respond to you 2nd post. We were never going to drive to you without a deposit and you agreed to €40. plus you refused to release the castle and our drivers had to phone our office to get some one to explain you you. plus I have a copy of your booking, you put 1pm for collection and we left it to 4pm and you still refused to release it. Plus we delivered a dry small castle with one person. We send 2 people to collect a soaking wet heavy castle and mentioned that we sent 2 people to roll it tighter to squash as much water out as possible, not to damage your internal walls. Your fake exaggerated reviews were intent on business damage. Our website clearly states that times are approximate and will be delivered between 9am and 1pm . You have no valid argument and you defensive attitude to call us out as being untruthful is ridiculous. If there was no weather warning, our drivers would not have had to beg for access to get the castle that you didn't want to release. Again, for child safety, we were absolutely not leaving it there. I have all screen shot messages from out team if you would like to see them. We will not respond any more to this untruthful review
Resposta da Pelican Promotions
Hi Laura, I'm sorry to hear that. I will follow up with the delivery guys and give you a call tomorrow. Apologies again.
Really Reliable !
Easy to book , great value , reliable delivery and collection .
14 de setembro de 2024
Resposta da Pelican Promotions
Thank you Elaine for your wonderful 5 Star review. Thank you for booking with us again.
Great service !
10 de setembro de 2024
Resposta da Pelican Promotions
Thank you Sarah. We are delighted you were happy with our service.
Resposta da Pelican Promotions
Thank you, Grainne for taking the time to review our service. We are glad the kids had a ball. Appreciate the 5 Stars
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