Great Service, kids loved the play Trailer, go to Pelican multiple times a year for the kids birthdays. Staff always so helpful. Nobody had it booked after us so they let us play on with it for a coup... Ver mais
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Veja o que dizem as avaliações
Can’t recommend pelican promotions enough , they went above and beyond their service when I was let down by another marquee company at the last minute . They provided everything I needed for our party... Ver mais
A empresa respondeu
Great experience from start to finish. Communication and service was fantastic. Very efficient on the day and collecting. The inflatable pub was a brilliant addition and works so well when u have gues... Ver mais
We had our daughter’s 6th birthday party on Saturday, a very pleasant and enjoyable day was had by everyone. Good selection of bouncy castles, hall was left clean, staff very accommodating. Tea and... Ver mais
Detalhes da empresa
Escrito pela empresa
Pelican Promotions are a professional family-run events company set up in 1996. We supply a large range of Bouncy Castles, Marquees, Tables, Chairs, Pod Tables, Stools, Spandex Covers, Tablecloths, Heaters, Electric Train, Indoor and outdoor parties, Dj's, Facepainters, Magicians, Stiltwalkers, Jugglers, Flow artists, and much more.
Informações de contato
Pelican Promotions, Southend, Blackrock, A91 ED0F, Dundalk, Irlanda
- 0872222100
- info@pelican.ie
- pelican.ie
4,8
Excelente
128 avaliações
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Never again
Obstacle course was delivered and paid for in full
Noticed straight after they left that steps to ladder were broken making it impossible for children to use and it was full of rubbish
Sent a message asking for a replacement
Got a call from Leanne who apologised and said she would try to organise a replacement
Got a text to say she was still working on it
Came to collect next day and staff said they didn't know anything about my complaint
Said they would contact Leanne about a refund and she would call me
Have got no calls or apologies or offer of a refund
14 de setembro de 2024
Resposta da Pelican Promotions
We believe from the delivery guys, that the issue Edel, was that you ordered an obstacle course that was too small for 12 to 14-year-old children. Leanne apologised because she thought from your call that it was unusable. However the team that delivered the unit confirmed to Leanne that the kids were on it with no issues, although there were 2 staps damaged. When they called you to give them access to your property to collect it the next day, you said it wasn't usable, yet the drivers spotted the kids getting off it quickly and running into the house. They took a photo of the unit deflating, having just been unplugged. We delivered the day before and collected the day after because we weren't available on the day of your party. Leanne explained that to you when you called. The team were very aware of your complaint, so much so, that they took a photo on the collection to prove there was no issue with usability. The team were quite annoyed that you suggested they didn't clean out the unit. There were no issues with delivery, bar the realisation that it was a small unit that it was hired online. We feel in this matter you were able to use the goods for 3 days, and therefore a refund is not justifiable in this instance.
Resposta da Pelican Promotions
Thank you Liz. Your business is very much appreciated, as is the 5 stars. Thanks again.
Family catchup
We have always used this company and have never had a problem. We would highly recommend them. Efficient, quick and every product is, as described, delivery drivers are polite and very friendly.
8 de setembro de 2024
Resposta da Pelican Promotions
Thank you Caroline for your wonderful review and we are delighted to receive 5 Stars. We'll pas your comments to the drivers.
A super experience
A super experience. The children loved the party. Great bouncy castles options. Spotless and staff very helpful.
8 de setembro de 2024
Great quality castle
Great quality castle, delivered promptly, the kids had a super time!
17 de agosto de 2024
21st Birthday a huge success thanks to Pelican Promotions
Leah's 21st was a huge success thanks to Pelican Promotions. She had an amazing time. Marquee was perfect. Staff really helpful, friendly and did a great job putting up the Marquee.
10 de agosto de 2024
Resposta da Pelican Promotions
Thank you so much Grace for your wonderful 5 star review. We're delighted ye had an amazing time. I'll pass your kind words to the team. Your business is always appreciated. Thanks again!
Brilliant
Brilliant, delivered on time and collected when said they would. Excellent bouncy castle and will be ordering again
3 de agosto de 2024
Resposta da Pelican Promotions
Thank you so much Ronan for your 5 Star Review. It's very much appreciated!
Great fun experience
The Play Bus is fantastic for our group, as some of the children are high flight-risk, so bringing them on a tour is inadvisable. They had fantastic fun. It’s an all weather facility. Thank you.
4 de julho de 2024
Resposta da Pelican Promotions
Thank you so much for your amazing review. delighted to get 5 stars. Thank you for highlighting that the Playhouse is so safe and weatherproof. We look forward to supplying to you again.
Great products at great prices and…
Great products at great prices and staff are always nice and friendly.
27 de julho de 2024
Very k8nd and understanding staff
Very k8nd and understanding staff . Product delivered early and pick up late to give us more time. Couldn't recommend highly enough.
20 de julho de 2024
Resposta da Pelican Promotions
Thank you Sandra for your wonderful review and we are delighted to receive 5 Stars. We'll pass your comments to the team.
Excellent service.
19 de julho de 2024
Resposta da Pelican Promotions
Thank you Gary. Your business is very much appreciated, as is the 5 stars. Thanks again.
Good communications,easy to deal with
Good communications,easy to deal with. Prompt service. Quality product.
20 de julho de 2024
Resposta da Pelican Promotions
Thank you so much Sergejs for the 5 stars. We are delighted you were happy with our service.
Summer Programme Hire of Playhouse
Great customer service and super equipment - looking forward to dealing with Pelican Promotions again next year
2 de julho de 2024
Resposta da Pelican Promotions
Thank you so much for your amazing review Bryan. Absolutely delighted to get 5 stars. We look forward to supplying to you again next year.
Pelican are terrific to work with
Pelican are terrific to work with. The staff are friendly, helpful and very professional. The process was easy and the quality of the rental items was very good. The rental items were delivered in good time and the staff assembling the equipment were efficient and did a terrific job. The price of the items rented was reasonable and I will certainly use Pelican for all my hiring needs in the future.
6 de julho de 2024
Resposta da Pelican Promotions
Wow! Thank you for such a fabulous review, and 5 star recommendation. I'll pass your comments on to the team. Very much appreciated! We look forward to supplying you again.
Pelican was great
Pelican was great, very easy to deal with.
Will be ordering from them again
6 de julho de 2024
Excellent service but bouncy castle…
Excellent service but bouncy castle could do with a good wash.
22 de junho de 2024
Always book from pelican
Always book from pelican. Highly recommend them. A very reliable company and the staff are great!
11 de maio de 2024
Resposta da Pelican Promotions
Thank you so much for your amazing review, Audrey. Absolutely delighted to get 5 stars. We look forward to supplying to you again and we'll pass you lovely comments on to the team
Resposta da Pelican Promotions
Thank you so much for your 5 Star review Isabelle. Absolutely delighted to get 5 stars.
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