Pensionhelpdirect Avaliações 

35
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was quite concerned about the process ahead of me but Jason Hinde has talked me through it, great advice and a very friendly and helpful financial advisor. Thank you, I really do appreciate the hel... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was recommended to use Pensionhelp I could not fault them Steve Lorenzelli was the financial advisor who dealt with my claim Steve was very thorough he explained everything to me he was very p... Ver mais

Avaliado com 5 de um total de 5 estrelas

I worked with Steve Lorenzelli about transferring my SIPP from a old employer. He was very experienced and knowledgeable. I am very pleased to have found this company. I tried to work with another com... Ver mais

Avaliado com 5 de um total de 5 estrelas

An excellent experience from start to finish. Everyone was easy to work with and they had a great sense of humour. All of the advice was clearly explained and the process was easy to understand. I was... Ver mais

Detalhes da empresa

Escrito pela empresa

Pensionhelp Direct are experts in providing advice to individuals who are in schemes which provide Safeguarded Benefits (these are also called Defined Benefit or Final Salary schemes) We provide advice on whether or not someone should stay in or transfer out of these type of pensions.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(35)

35 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Pension transfer

I was quite concerned about the process ahead of me but Jason Hinde has talked me through it, great advice and a very friendly and helpful financial advisor. Thank you, I really do appreciate the help given.
I would recommend them to anyone who needs financial advise.

4 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was recommended to use Pensionhelp I…

I was recommended to use Pensionhelp I could not fault them
Steve Lorenzelli was the financial advisor who dealt with my claim
Steve was very thorough he explained everything to me he was very pleasant professional and did not hesitate to answer any of my concerns was quick in all replies to me especially with any questions I asked of him by email
I would highly recommend this company and would not hesitate to use them in the future
Steve is a credit to this company

18 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent experience from start to…

An excellent experience from start to finish. Everyone was easy to work with and they had a great sense of humour. All of the advice was clearly explained and the process was easy to understand. I was listened to and was challenged in areas where I had assumed things that were not correct.

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I worked with Steve Lorenzelli about…

I worked with Steve Lorenzelli about transferring my SIPP from a old employer. He was very experienced and knowledgeable. I am very pleased to have found this company. I tried to work with another company before and gave up as they were terribly slow and unhelpful. This time I am very happy I was lucky to find Pensionhelpdirect.

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Every one was very friendly and…

Every one was very friendly and helpful. They took the time to explain everything and we never felt rushed or confused. Their guidance, knowledge and expertise was amazing. I am very happy with the way the whole process went.

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

the team keep you update with progress…

the team keep you update with progress in a timely manner and when ever they schedule a call they keep to it and the information discussed is clear

30 de julho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Hi Lee, Thank you for the positive feedback on the service. We really appreciate this from our clients.

Avaliado com 5 de um total de 5 estrelas

Easy to speak with

The call with Steve went very well

24 de julho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Thank you for the feedback Andrew, we are glad the call with Steve met your expectations.

Avaliado com 5 de um total de 5 estrelas

Great advice and service

Great advice and service. Very understanding and friendly approach. Great help in understanbding a complex issue.

20 de julho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Thank you for the positive feedback Mr Griffith, we are pleased you found the staff here at Pensionhelp Direct friendly and we helped you with the service.

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication
Lucy & Steve were very informative & helpful would highly recommend

16 de julho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Hi Paul, Thank you for this positive feedback. I will be sure to pass this onto Lucy and Steve. :)

Avaliado com 5 de um total de 5 estrelas

Helpful and professional

Helpful and professional

16 de julho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

We are glad you found the process helpful and professional Christopher. The feedback is much appreciated by the team here at Pensionhelp Direct.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Clear, concise information given in a timely manner, by friendly and approachable staff.

The IFA went to some trouble to try to meet the deadline imposed by my Transfer Value quote

16 de julho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Thank you for the kind feedback John, we do all we can to meet the transfer deadlines of our clients here at Pensionhelp Direct. I will pass this positive feedback to your advisor.

Avaliado com 5 de um total de 5 estrelas

Very informative

Very informative, clear, friendly and helpful, made me feel at ease.
A big thank you to Jason Hindi.

29 de junho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Your feedback is much appreciated Lisa. We are glad you have found our service informative & clear here at Pensionhelp Direct. Once again thank you for this.

Avaliado com 5 de um total de 5 estrelas

Professional, friendly and proficient

Friendly, professional and exceptional customer service.
From my initial consultation through to completion of my Defined Benefit transfer, the whole process was managed with my best interest at the forefront of all decision making.
I was especially impressed with the structure and how a single individual from Pensionhelp is assigned as a main point of contact for the client at each of the key stages of the transfer process.
This made for a trouble free exchange of information without the need of repetition and built a good client and adviser relationship.
In summary, I would have no hesitation in recommending Pensionhelp or if ever needed, use their services again.

28 de junho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Many thanks for the fantastic review, Gerald! We’re so glad you appreciated having a single point of contact at each stage—we designed it specifically to keep things as smooth as possible. Thank you so much for recommending us, and we'd be delighted to help you again in the future. :)

Avaliado com 5 de um total de 5 estrelas

My experience

The experience was vital to my financial planning, the conversation was tailored to my specific needs by excellent customer service.

26 de junho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Thank you James for the positive review! We’re thrilled to hear that the conversation was valuable for your financial planning. We always tailor our advice to each client's specific needs, thanks again for choosing Pensionhelp

Avaliado com 5 de um total de 5 estrelas

I was expecting a long dull experience…

I was expecting a long dull experience on the phone ,but it wasn't.Steve was really pleasant to talk to and very helpful too.
I thought the call was going to be a lot longer than it was,but it went by very quickly
All in all not as harrowing as I thought it would be.
Many thanks to Steve.

23 de junho de 2026
Avaliação não solicitada
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Resposta da Pensionhelpdirect

Thank you for the positive review Gary! We love hearing that Steve was very helpful and managed to turn the call into a quick and pleasant experience. We’ll be sure to pass your thanks along to him—he’ll be delighted to hear this feedback :)

Avaliado com 5 de um total de 5 estrelas

Call today to run through the triage…

Call today to run through the triage questionnaire associated with the transfer review of my DB pension. Phone call on time, review professionally conducted and concluded in the allotted time. Thank you Pensionhelp.

10 de junho de 2026
Avaliação não solicitada
logotipo da Pensionhelpdirect

Resposta da Pensionhelpdirect

Thank you Allen, for the feedback. I'm really glad to hear you found the triage call professional and efficient. It was a pleasure speaking with you, and I wish you all the best with the next steps of your pension review.

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