I was quite concerned about the process ahead of me but Jason Hinde has talked me through it, great advice and a very friendly and helpful financial advisor. Thank you, I really do appreciate the hel... Ver mais
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Veja o que dizem as avaliações
I was recommended to use Pensionhelp I could not fault them Steve Lorenzelli was the financial advisor who dealt with my claim Steve was very thorough he explained everything to me he was very p... Ver mais
I worked with Steve Lorenzelli about transferring my SIPP from a old employer. He was very experienced and knowledgeable. I am very pleased to have found this company. I tried to work with another com... Ver mais
An excellent experience from start to finish. Everyone was easy to work with and they had a great sense of humour. All of the advice was clearly explained and the process was easy to understand. I was... Ver mais
Detalhes da empresa
Escrito pela empresa
Pensionhelp Direct are experts in providing advice to individuals who are in schemes which provide Safeguarded Benefits (these are also called Defined Benefit or Final Salary schemes) We provide advice on whether or not someone should stay in or transfer out of these type of pensions.
Informações de contato
18-22 Lloyds Street, Manchester, M2 5WA, Manchester, Reino Unido
- 0161 537 3270
- enquiries@pensionhelpdirect.co.uk
- pensionhelpdirect.co.uk
4,7
Excelente
35 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from Greig Cooper who…
Excellent service from Greig Cooper who explained everything very clearly,great understanding of his job and his work team very professional,I feel I can relax and leave Greig cooper and his experience and expertise to come up with the correct solution that would suit my situation.
Excellent service throughout thankyou
Richard B
8 de junho de 2026
Avaliação não solicitada
Thorough, prompt and overall excellent service
Paul Oakley was quickly able to understand my financial and personal circumstances. The clarity and professionalism of Paul meant he left no stone unturned following all protocols to provide and explain the various options followed by appropriate recommendation.
8 de junho de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you Joseph, for the positive feedback on our service and Paul in particular. I will be sure to pass this onto him. Please do not hesitate to reach out to us again in the future.
Fantastic experience so far moving a…
Fantastic experience so far moving a defined benefit pension, my advisor Jason Hinde was excellent explained everything very well and also replied to emails within minutes and answered all questions that I had, would definitely recommend pension help and particularly Jason Hinde.
22 de maio de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you Alan for taking the time to share your experience! We are thrilled to hear that Jason provided the clear, responsive, and excellent support you deserved throughout the process. I’ll be sure to pass your kind words along to him—he will be delighted to hear them. Thank you for choosing Pensionhelp and for your highly valued recommendation.
Professional and accessible advice
Very satisfied with service
15 de maio de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you for your kind words on the service Chelsea. Glad it met your expectations.
Explained procedure
Explained procedure, costs and financial law's extremely well in a way I could understand. Always prompt and on the ball with a great back up team.
14 de maio de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank You Jack, we are pleased that we met expectations during the process and you felt the whole team were prompt when required. I will pass this positive feedback to the team.
Very thorough and knowledgeable when it…
Very thorough and knowledgeable when it comes to procedures and explanations on how the pension system operates. Would definitely recommend them.
12 de abril de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank You John, for this positive review. We are pleased the team met expectations and explained the whole process thoroughly. We hope to speak to you again in the future.
Jason has been most informative and…
Jason has been most informative and honest. I am very happy with the service he has provided. All has been dealt with in a professional manner. Thank yo
1 de maio de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you for your review Joanne. We're thrilled to hear that Jason made such a positive impression with his professionalism and honesty. Your feedback means a lot to us, and we hope to help you again soon
A professional pension advice service
A professional pension advice service. I dealt with Paul Oakley who was extremely thorough and made sure to give me the right advice based upon my needs and requirements. Thank you Paul!
27 de abril de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you Anthony for your review. We are so pleased you had a positive experience with Paul and Pensionhelp Direct and will pass this positive feedback onto him.
Very clear information
Very clear information, and made the process very easy.
24 de abril de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Hi Michael, Thank you for your positive feedback regarding the process, we are continually looking to improve certain aspects of the client journey. Glad that it worked well for yourself.
Steve Lorenzonelli has been brilliant…
Steve Lorenzonelli has been brilliant throughout the whole process. Ensuring we understood all the question and what the fors and against were.
It was been a excellent experience
17 de abril de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you for this positive review. We are happy you found the process easy to understand and Steve helped with all your questions. We will be sure to let him know.
Very helpful
From the start of the process the advisors have all been very helpful and efficient -calls have been received when expected and Paul has ensured his advice reflects my long term and short term goals. I would recommend to friends & family
14 de abril de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you, Carol. We’re pleased you are happy with the service provided and Paul was able to support you. We will pass the positive feedback on.
Professional service above expectations
10 de abril de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thanks, Mak. Great to hear you’re happy with the service provided.
Excellent and very thorough calls
Excellent and very thorough calls.
Although I understand the need to be very clear on the legislative requirements, I found that after reading the documents provided, there was a lot of "scripted" repetition which could have been avoided or reduced, maybe with a questionnaire? Staff however acknowledged this and apologized, but said it was a legal requirement.
7 de abril de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you Paulette for your thoughtful feedback. We’re pleased you found the calls thorough and appreciate your understanding regarding the legislative requirements. We recognise that some elements can feel repetitive, and your suggestion is valuable as we continue looking for ways to improve the experience.
Final Salary Pension Transfer Specialist
Took too long to set up calls etc, went with another provider
20 de março de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Simon, we’re sorry to hear this was your experience.
From our records, the initial appointment was rescheduled as you advised you weren’t in a position to proceed at the time, and we were unable to progress matters further without the required information.
We did reach out to understand if there were any wider concerns but didn’t receive a response.
If you would like to discuss this further, we’d be happy to review things with you.
Good start
Only just started my journey wit Pensionhelpdirect, but so far they have been courteous polite and professional. I have not received any significant advise as yet, so am unable to comment on the quality of what I am really trying to achieve
11 de março de 2026
Avaliação não solicitada
Resposta da Pensionhelpdirect
Thank you, Peter, for your feedback. We’re glad to hear your experience has been positive so far and look forward to supporting you further as your journey with us continues.
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