Perfecthousesigns Avaliações 

158
O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a sign from here Ordered said delivered but was nowhere to be seen emailed them 3 time and also called several times no response at all best avoiding and going somewhere else

Avaliado com 4 de um total de 5 estrelas

Ordered my house sign on 12th May, on the website it states it will be shipped in 2-5 days to which is was. Arrival took a little longer than they estimated, they say 1-3 days after shipping it arri... Ver mais

Avaliado com 5 de um total de 5 estrelas

Better than I expected, arrived quickly and was well packaged. The sign looks brilliant, very nice and makes my front door look more stylish just what I wanted with an improvement. My house look... Ver mais

Detalhes da empresa

  1. Loja de artigos para reforma residencial

Escrito pela empresa

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 5% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(158)

26 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Customer service is non existant

Customer service is non existant, no reply to emails, not answering phone line. Chat is more like a whisper. Our order came, we charged it up, fitted it. Looks good in daylight, but at night, the light isn't very good. It's at the wrong angle to illuminate the sign.
No response from this company for 7 days. Please avoid them.

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely headache

Wow what a complete and utter mare we have had with our new plaque. The sticky stuff they use on the front to post out, Jesus Christ you need have some patience let me tell you! Spent absolutely ages trying and trying to scratch it off, they need to re think the brown sticker it’s an absolute joke. Does not come off easy whatsoever. Won’t buy from them again and wouldn’t recco.

15 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The Aria Glow in the dark house number…

The Aria Glow in the dark house number looks quite nice but the glow is faint and short lived. My main issue with this sigh is the way its attached makes it easy for anyone to pull off and it is very hard to properly align when drilling a rendered surface. Deep holes large enough to "swallow" the plastic fittings and a good slug of CT1 help with improving this.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers don’t bother

Scammers don’t bother

31 de outubro de 2025
Avaliação não solicitada
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hi Memz,
We’re sorry to hear you feel this way. We can assure you we’re a genuine company, and all of our signs are laser-cut and UV-printed to order. Please contact us at hello@perfecthousesigns.co.uk with your order details so we can resolve this for you.
— PerfectHouseSign

Avaliado com 1 de um total de 5 estrelas

Seems like a con - awful.

Ordered 2 weeks ago, no correspondence about delivery - emailed and got one response back with a tracking number that is not valid, emailed back and now nothing and what is the point in having a phone number if no one answers it? Terrible, terrible service.

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never use

Order was due last week, never arrived. Been chasing for a week no response on phone email or live chat. Con

21 de agosto de 2025
Avaliação não solicitada
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hi,

We’re really sorry to hear about your experience and the delay with your order. This is not the level of service we aim to provide. Could you please email us at hello@perfecthousesigns.co.uk
with your order number so we can investigate this straight away and get it resolved for you as quickly as possible?

Thank you for bringing this to our attention, and we look forward to putting things right.

Best regards,
Perfect House Signs

Avaliado com 5 de um total de 5 estrelas

Really pleased with my house sign

Really pleased with my house sign. It looks great, especially when the light comes on and was easy to put up. I’ve already had a couple of neighbours comment on how nice it looks!

8 de agosto de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

PERFECT HOUSE SIGNS AVOID RUBBISH

i ordered from this company a house number ,worst shopping experiance useless company ,still not got sign , thing is in time of scamers everywhere ,ghis lot call themselves perfect house sign company ,, then they become stiker wall ltd ????? what confuseing lot , will not buy again. i have sign now ,just confuseing company .2 names.

23 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor service

Sign has not been delivered at all - don’t respond to e mail at all. Beginning to think that this a scam to get your money. Please avoid using them. I understand that things go wrong but not responding to a customer is very poor.
Hopefully the sign will arrive.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hi,
We’re very sorry to hear your sign hasn’t arrived and that you haven’t had a response from us—that’s not the service we aim to provide. Please be assured we are a genuine company, and every sign is laser-cut and UV-printed to order.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll check on your delivery right away and do our best to resolve this quickly.

Our sincere apologies for the delay and poor communication.
— PerfectHouseSign

Avaliado com 1 de um total de 5 estrelas

Appalling service don’t use them they…

Appalling service don’t use them they don’t deliver the paid for goods, no tracking available they are a scam company .
Order has finally arrived.
Company need to provide more updates on purchasing and tracking

15 de agosto de 2025
Avaliação não solicitada
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hi Mrs Catherine,
We’re very sorry to hear about your experience and understand your frustration. Please be assured we are a genuine company, and all of our signs are laser-cut and UV-printed to order. We regret that your order hasn’t arrived as expected and that you weren’t provided with tracking details.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll investigate this as a priority and work to resolve it for you.

Our sincere apologies again for the inconvenience caused.
— PerfectHouseSign

Avaliado com 2 de um total de 5 estrelas

Item good delivery service not so good

Item good delivery service not so good

29 de julho de 2025
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hi Mr Peter,
Thanks for your feedback! We’re really pleased you’re happy with the item. We’re sorry the delivery service didn’t match that standard and will work on improving this going forward.
— PerfectHouseSign

Avaliado com 1 de um total de 5 estrelas

we ordered a house sign over a week ago…

we ordered a house sign over a week ago and hve had no information regarding delvery,have trid to contact company by phone and emails had no luck as no one answers.is this a scam company,i certainly would not reccomend them.

29 de julho de 2025
Avaliação não solicitada
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hey Robert,
We’re very sorry you’ve not received updates about your order and that you’ve had difficulty reaching us. Please be assured we are a genuine company, and every sign is laser-cut and UV-printed to order, which can sometimes extend delivery times slightly.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll prioritise checking on your delivery and get back to you with an update.

Our sincere apologies for the frustration, and thank you for your patience.
— PerfectHouseSign

Avaliado com 1 de um total de 5 estrelas

They never answer the phone don't …

They never answer the phone don't know when my order will arrive pointless have a landlines if you never answer company just answered my review 1 month later😁😁

23 de julho de 2025
Avaliação não solicitada
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hello Sue,
We’re sorry you’ve had difficulty reaching us by phone and for the uncertainty around your order. That’s not the experience we want for our customers.

Please email us at hello@perfecthousesigns.co.uk with your order details, and we’ll provide an update right away. We’re also reviewing our phone response times to improve this going forward.

— PerfectHouseSign

Avaliado com 1 de um total de 5 estrelas

Bad communication and long delivery!

Contact the company several times by live chat, email and phone. I was never contacted back by email and the phone was never answered when I called. Delivery took 2 weeks and not the 2-5 working days as stated!

14 de julho de 2025
Avaliação não solicitada
logotipo da Perfecthousesigns

Resposta da Perfecthousesigns

Hello there again Gemma,
We’re really sorry to hear about the delay with your order and the difficulty you had reaching us. We understand how frustrating it must have been to wait longer than expected, especially when our stated delivery window is 2–5 working days.

We’re currently reviewing our communication processes to ensure emails, live chat, and calls are handled more promptly. Please contact us at hello@perfecthousesigns.co.uk with your order details, and we’ll be happy to look into this further for you.

Thank you for your feedback and our apologies again for the inconvenience.
— PerfectHouseSign

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