Overall, a great experience! Whenever I’ve had any questions or issues, a quick email has always been enough to get everything sorted quickly and easily. A big thank you to James, who helped me thi... Ver mais
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Veja o que dizem as avaliações
I wanted to share my deepest appreciation for the incredible support I received today from Isobel. I faced real difficulty uploading my documents, but with her expert guidance and thoughtful advice, s... Ver mais
A empresa respondeu
**Excellent customer support from Levi** I ran into a technical error that stopped me from attending a course I'd booked with Taxi Plus, even though I was logged in on time. Understandably, I w... Ver mais
A empresa respondeu
I use Personnel Checks daily in my role and whenever I have a query or issue they are always very quick to reply and offer advice. The system is very easy to use and service and support is excellent.
A empresa respondeu
Detalhes da empresa
Sobre Personnel Checks
Escrito pela empresa
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
Get a Quote
Personnel Checks
Escrito pela empresa
Informações de contato
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Reino Unido
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,7
Excelente
10 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect job
22 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Ramtin,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Charlotte
Excellent service from Jordan
Excellent service from Jordan, replied to my query immediately and resolved the matter within thirty minutes.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Tony,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Charlotte
Lisa provided me the required…
Lisa provided me the required information perfectly and so kindly thanks have a good day ahead ❤️🙏
22 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Azadar,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Charlotte
Good experience thanks jamie10
Good experience thanks jamie
21 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Forhad,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
The process has changed but Jordan has…
The process has changed but Jordan has been a huge help and guided me through the process with training
on the new system and also very promptly come back to
me when i have emailed queries.
very happy with the service.
21 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Tracy,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
I wanted to share my deepest…
I wanted to share my deepest appreciation for the incredible support I received today from Isobel. I faced real difficulty uploading my documents, but with her expert guidance and thoughtful advice, she made everything easy and accessible. She is a true asset — remarkably helpful, patient, and dedicated. She saved me significant time and effort, and her care went far beyond what I expected. Isobel is exemplary in every way; her work fully deserves recognition, reward, and highest praise. It is rare to find such kindness and excellence together — she is truly an angel. Hip hip Hurrrraaaayyyyyy!!!!!
21 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi John,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Overall, a great experience!
Overall, a great experience! Whenever I’ve had any questions or issues, a quick email has always been enough to get everything sorted quickly and easily.
A big thank you to James, who helped me this time around. He was incredibly accommodating, helpful and quick to respond. Really appreciate the great service - thank you!
21 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Rebecca,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Nightmare glitchy mistakes with no tech…
Nightmare glitchy mistakes with no tech support.. unable to apply for enhanced dbs checks while this umbrella company overcharges for a service they can’t even perform
16 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Mark,
Thank you for taking the time to leave us a review. I'm sorry to hear about your experience with us. We value your feedback and would like the opportunity to put things right. A member of our Support Team will be in touch shortly to discuss this further and assist you with any concerns.
Thank you
Lisa
Jordan and the team was really helpful…
Jordan and the team was really helpful in answering all my questions. The website was a little hard to navigate but thankfully Jordan was there to help.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Jordan was quick to answer my…
Jordan was quick to answer my questions. The information session was straight forward, she clearly knew what she was talking about which I really value in a call like that, zero fluff. She was very friendly and extremely helpful. It is always a breath of fresh air when you work with a client services agent t hat really serves the client.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Elrina,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Easy from start to finish
Easy from start to finish.
Very professional and friendly communication with Lisa.
Would highly recommend!
14 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Laura,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Excellent
We're a small charity and this is the first time I've had to find and use the services of an umbrella body. I've contacted the team by email and 'phone and everyone I've spoken to has been so helpful.
14 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Martine,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
My email query was quickly resolved by…
My email query was quickly resolved by Jordan today, thank you! I find the service with Personnel Checks efficient & would reccomend.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Sarah,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
It was fast and responsive.
It was fast and responsive.. I do really appreciate the time responding... Very good and problem free staff and service
16 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Mohammad,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Quick Response
Quick Response
Was really impressed with the quick response to my request for a password reset. It was dealt with in under an hour by Jordan who was both friendly and efficient.
15 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Rachel,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
As always the team has been super helpful!
As always the team has been super helpful in getting our various DBS checks up and running, Lisa Jolley has been amazing on this occasion and I can't thank the team enough for getting this sorted so quickly!
14 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Resposta da Personnel Checks
Hi Dr Naqvi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Jordan Clark provided excellent service…
Jordan Clark provided excellent service and made the safeguarding process feel clear, professional and reassuring. He was helpful, respectful and genuinely focused on keeping people safe. Highly recommended.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Mr Tikabo,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Regards,
Lisa
Great service from Alden Smith!
10 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Isaaq,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
Excellent service.
The website is so easy to navigate for both myself and the instructors. The support, on the rare occasions I needed it, is available quickly, the staff know their business well and issues solved quickly and efficiently.
Always pleasant and polite, excellent service, thank you.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Personnel Checks
Hi Martin,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you
Lisa
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