The time element has been quicker than expected, to return DNA results, thank you. Also good news as she is clear.
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Veja o que dizem as avaliações
Delivery came a little later than expected, so would highly recommend tracked! However was extremely easy to do and we had the results back within a week! Fantastic service, will definitely be using a... Ver mais
The swab test kit was delivered in a very punctual manner. When it was Received back with pet genetics they wasted no time informing me it had arrived and tests were being undertaken.. Still waiting f... Ver mais
I have used this company before for testing and highly recommend them.They are professional and efficient and seem to get results back earlier Than other places Definitely 5 * Will be Definitely us... Ver mais
Detalhes da empresa
Escrito pela empresa
PGL offers veterinary inherited disorder testing to ISO17025 standards utilising the latest next-generation DNA testing methods.
Informações de contato
Cooil Road, IM4 2AY, Braddan, Ilha de Man
- hello@petgeneticslab.co.uk
- petgeneticslab.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 53% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Straight forward and efficient
Straight forward website, efficient ordering process, quick delivery and clear instructions on the swab test.
Fantastic service,was kept informed all…
Fantastic service,was kept informed all the way through the process. Would highly recommend this company.
Was an easy transaction prompt delivery…
Was an easy transaction prompt delivery and was really helpful when I made some enquiries
A very efficient service complimented by helpful staff . Helen was incredibly courteous and prompt with queries
A very efficient service complimented by k
Quick delivery
Do not use this company
I test all my breeding stock and puppies and have done for years. In the early days I used this company. I have recently had a litter which showed some anomaly’s with the puppies results. On contacting the firm they were most unhelpful. Stating the terms and conditions which say that to complain you need to do it within a set time frame of two months. It is only now that I find the anomaly results that I have had cause to question their results. Why would I have questioned the results within a two month timeframe. I assumed that they carefully completed the tests I had ordered in good faith. Please do not use this company they do not have any idea how important these results are to future breeding plans and simply don’t care if they get it wrong. Disgraceful customer relations. I have no choice but to retest with another laboratory at my own expense because of their ineptitude.
Inexpensive testing which is great to…
Inexpensive testing which is great to show our buyers so that they know their puppy has all the correct testing carried out.
The test kit came very quickly
The test kit came very quickly. Simple to do with simple instructions and advice on posting. Now awaiting the results. Fingers crossed 🤞. I used you as the sire of my pup had his DNA done by you.
Kept in the loop
The swab test kit was delivered in a very punctual manner. When it was Received back with pet genetics they wasted no time informing me it had arrived and tests were being undertaken.. Still waiting for results
I haven’t received my results yet so I…
I haven’t received my results yet so I can’t leave a review!
Happy with the service
The company kept us updated while awaiting for the result and very pleased with service all round

Resposta da The Pet Genetics Lab
I like the fact that you test for more…
I like the fact that you test for more on a bundle than other companies andd you are also reasonably fast in getting the results out.

Resposta da The Pet Genetics Lab
Turn around used to be fantastic often…
Turn around used to be fantastic often getting results within 5 days
Now once you send them the sample and the days they are evaluating the sample often another 3 to 4 days plus 14 working days to receive the results
It’s taking too long

Resposta da The Pet Genetics Lab
Sent out swab next day
Swab was sent out next day got swag 2 days later excellent service so far

Resposta da The Pet Genetics Lab
Great service had a couple of hiccups…
Great service had a couple of hiccups and you’ve sorted it for me I would highly recommend anyone of my friends to you Thankyou

Resposta da The Pet Genetics Lab
Quick service very good used them for a…
Quick service very good used them for a long time Thankyou pet genetics

Resposta da The Pet Genetics Lab
Test kit arrived quickly with clear…
Test kit arrived quickly with clear instructions

Resposta da The Pet Genetics Lab

Resposta da The Pet Genetics Lab
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