Products are excellent quality at a very good price - good value for money. Packaging was excellent - not going to get damaged in transit. Delivery in 48 hours. Cannot ask for anything else.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... Ver mais
A empresa respondeu
I use the services of Philip Harris almost on a weekly basis and have done for the last 20 years. I have found the sales staff to always be helpful and friendly. The service is efficient and the sta... Ver mais
A empresa respondeu
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Informações de contato
2 Gregory Street, SK14 4HR, Greater Manchester, Reino Unido
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4,8
Excelente
176 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Superb customer service!
Superb customer service!
I've been dealing with Philip Harris since becoming head of department and I have to say they have been really very helpful. I would, however, like to single someone out who has been particularly helpful - Irene has been the epitome of helpful and efficient - her knowledge, efficiency and helpfulness are second to none and she's been nothing short of brilliant in helping me.
23 de setembro de 2025
Avaliação não solicitada
Resposta da Philip Harris
We're absolutely delighted to hear about your positive experience with Philip Harris, and it's especially wonderful to know that Irene has made such a strong impression. We take great pride in our customer service, and it means a lot to hear that Irene’s knowledge, efficiency, and dedication have made a real difference for you.
We'll be sure to pass on your kind words to her – recognition like this is always appreciated and well deserved.
Thanks again for taking the time to share your experience.
Excellent
Philip Harris always provide excellent service. Nicola resolved an issue with my order quickly and effectively. Thanks a lot!
23 de setembro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your kind feedback! We're delighted to hear that you consistently receive excellent service from Philip Harris. We'll be sure to pass your appreciation on to Nicola—she’ll be glad to know she was able to resolve your issue quickly and effectively. Thanks again!
Excellent customer service
Philip Harris have excellent customer service, emails are responded to very quickly and efficiently.
Delivery is also very swift assuming the items are in stock when you place the order.
They also offer very good technical support.
Would highly recommend.
4 de julho de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your fantastic feedback! We're so pleased to hear that you've found our customer service, delivery times, and technical support to be consistently reliable and efficient. It's always our aim to provide a smooth and supportive experience, and we're grateful for your recommendation. We look forward to continuing to work with you!
Wonderful service every time
I have used Philip Harris for many years now, their customer service, technical support and provision really is second to none.
They are friendly, helpful and they work hard to provide support to schools in which ever way they can. I really don't have a negative word to say about them!
24 de junho de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words and continued support! We're absolutely delighted to hear that you've had such a positive experience with our customer service and technical support over the years. Supporting schools is at the heart of what we do, and it's always encouraging to hear that our efforts are making a real difference. We truly appreciate your loyalty and look forward to continuing to support you in the future!
brilliant service
I cannot rate Philip Harris high enough, for their customer service, the speed of delivery or the quality of products. This is an amazing company who should be proud of their ethos. Its my first "go to" if i need anything.
22 de maio de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words and continued support!
high quality, great value and reliable products
We use Philip Harris for all sorts of useful equipment and essential chemicals for our department. The quality and reliability of the products is predictably excellent which is why Philip Harris is my go-to supplier. Items are always packaged well, safely and delivered promptly.
15 de maio de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words and continued support! We're delighted to hear that you find our products reliable and of excellent quality, and that our packaging and delivery consistently meet your expectations. It’s always our goal to be a trusted supplier you can rely on, and feedback like yours means a great deal to the whole team. If there’s ever anything else we can do to support your department, please don’t hesitate to get in touch.
Prompt problem solving
I was reactivating our school account after a couple of years and hit a snag with the delivery address, which did not show up until after the courier had been instructed. My concern was addressed very promptly and professionally, leading to a successful and quick delivery. Excellent communication from Phillip Harris throughout, including weekend emails! Very happy.
28 de março de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your wonderful feedback!
Excellent company.
Excellent company.
Great products, fast delivery and great customer service
19 de março de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your wonderful feedback!
Amazing service, as always!
I've used Philip Harris for a number of years at both my current and previous schools. The equipment is always top quality and delivered quickly.
Today was amazing! I ordered online yesterday (so easy - what a great system) and the order came today, fantastic!
I did have to call as a single item was missing and the issue was resolved really quickly, it's coming next week.
I mentioned to the lady I spoke to (I'm so sorry I didn't make a note of her name) that I was surprised the plastic measuring cylinders come plastic wrapped. She explained they come like that from the supplier in order for them not to get scratched but it's a shame they can't simply wrap a piece of paper around them.
Helen Kenna
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you, Helen, for your wonderful feedback! We're delighted to hear you've had such a positive experience with us over the years and that your latest order arrived so quickly.
A special shoutout to Ruth for resolving the missing item so swiftly—she’ll be thrilled to know she made a difference! We also appreciate your thoughts on the packaging of the measuring cylinders and will certainly share this with our team. As part of our ESG initiatives we are looking at more environmentally friendly packaging on products and have already made some positive changes.
Extremely helpful
Extremely helpful . Sorted the issue in minutes with a very positive outcome. Thank you
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your kind words! We're delighted we could resolve the issue quickly and provide a positive outcome for you. If you ever need any further assistance, we're always happy to help!
Lovely service
After a bit of confusion i had around ordering, I called and spoke to Lucy, she told me exactly whats needed and helped so much to get a critical order through for school experiments. Great service, thanks Lucy
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your review! We're sorry for any initial confusion with your order, but we're so glad to hear that Lucy was able to assist and get everything sorted for your school experiments. We’ll be sure to pass on your kind words to her. If you ever need anything else, don’t hesitate to reach out!
I needed to contact customer services…
I needed to contact customer services regarding a problem and the issue was resolved straightaway. This is the first time I have had to contact them though as normally, everything is right first time. I highly recommend this company.
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your kind review! We're glad we could resolve your issue quickly and appreciate your trust in us. It's great to hear that your experience is usually smooth, and we truly value your recommendation. If you ever need anything in the future, we're always happy to help.
Great quality lab grade glassware and…
Great quality lab grade glassware and excellent customer service! Highly recommend.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for taking the time to leave feedback for Philip Harris!
Carol was extremely helpful placing my…
Carol was extremely helpful placing my order today and also rang the lab to check stock and when I can expect delivery.
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for taking the time to leave feedback for Philip Harris! Carol is an asset to our wonderful team.
Speedy resolution
Contacted Philip Harris after a delivery we received had some broken items. They quickly apologised and ordered replacements.
9 de janeiro de 2025
Avaliação não solicitada
Resposta da Philip Harris
Thank you for taking the time to leave feedback for Philip Harris!
Really speedy service
Really speedy service. Answered the phone straight away, no being put on hold and was cheery and helpful throughout. Advised me on how to order online rather than having to pick up the phone. I was surprised and thrilled to learn that my order would be arriving the next day, especially this time of year, so close to Christmas. Must use PH more often with service this pleasant and fast. Thank you! Sarah
4 de dezembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team and that you found our service both speedy and helpful. It's great to know we could assist you with placing your order and ensure it arrived quickly.
No quibbles resolution.
My order from Philip Harris was short by 2 items, but when I contacted the company they quickly agreed to send on the two missing items with no quibbles.
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Had a part missing from a recent order
Had a part missing from a recent order. No quibble, immediate replacement sent. Brilliant service.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Huge Order
Had a huge order come in and Kelly, Sophie and previously Leanne have been wonderful at sorting any issues! Quick to action and speedy service.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words! We're thrilled to hear that Kelly, Sophie, and Leanne have provided you with excellent service. It's great to know they were able to assist quickly and efficiently with your order. Your satisfaction means a lot to us, and we’re here to help anytime you need. Thanks again for your support!
Quick response
Quick response. Couldn't help but directed me to a repair company.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your feedback! We’re glad to hear you appreciated our quick response, even though we couldn’t assist directly this time. We’re always happy to point our customers in the right direction and hope the repair company was able to help. If there’s anything else we can do for you, don’t hesitate to get in touch!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.