Products are excellent quality at a very good price - good value for money. Packaging was excellent - not going to get damaged in transit. Delivery in 48 hours. Cannot ask for anything else.
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Veja o que dizem as avaliações
There was some kind of miscommunication and my parcel was returned back to the sender, I phoned up and spoke to a very nice and kind lady who set it up on the system for my package to be returned back... Ver mais
A empresa respondeu
Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... Ver mais
A empresa respondeu
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... Ver mais
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Detalhes da empresa
Escrito pela empresa
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Informações de contato
2 Gregory Street, SK14 4HR, Greater Manchester, Reino Unido
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4,8
Excelente
180 avaliações
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No quibbles resolution.
My order from Philip Harris was short by 2 items, but when I contacted the company they quickly agreed to send on the two missing items with no quibbles.
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Had a part missing from a recent order
Had a part missing from a recent order. No quibble, immediate replacement sent. Brilliant service.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Huge Order
Had a huge order come in and Kelly, Sophie and previously Leanne have been wonderful at sorting any issues! Quick to action and speedy service.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words! We're thrilled to hear that Kelly, Sophie, and Leanne have provided you with excellent service. It's great to know they were able to assist quickly and efficiently with your order. Your satisfaction means a lot to us, and we’re here to help anytime you need. Thanks again for your support!
Quick response
Quick response. Couldn't help but directed me to a repair company.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your feedback! We’re glad to hear you appreciated our quick response, even though we couldn’t assist directly this time. We’re always happy to point our customers in the right direction and hope the repair company was able to help. If there’s anything else we can do for you, don’t hesitate to get in touch!
brilliant service
brilliant service, as ever. Thank you.
25 de novembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your kind words! We're delighted to hear you’re happy with our service. It’s always a pleasure to assist you, and we truly appreciate your continued support. Looking forward to helping you again soon!
PH0848C
I purchased a Wimshurst Machine
Very good well made , even with 75% humidity can get 2 inch spark
Great purchase
Update now get 3 inch discharge
19 de outubro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your fantastic review! We're thrilled to hear that you're pleased with the Wimshurst Machine and that it's performing well, even in high humidity conditions. It's great to know you're getting impressive results with it!
If you have any further questions or need assistance in the future, feel free to reach out. We're always happy to help. Enjoy your experiments with your new machine!
Really good school supplier
The catalogue has everything I have needed and is easy to search. Communication is excellent and really quick.
21 de outubro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your wonderful feedback! We're delighted to hear that our catalogue has everything you need and that you've found it easy to use. It’s great to know our communication is meeting your expectations too!
If you ever need further assistance or have any suggestions, don't hesitate to reach out. We're always here to help.
My go-to supplier for school science
Philip Harris always are prompt with delivery and are competitively priced (not always cheapest, but close enough that the fast delivery trumps competition).
They are very responsive to queries as well.
15 de outubro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for taking the time to leave such positive feedback! We're glad to hear that our prompt delivery and competitive pricing have made a strong impression, and it's great to know our responsiveness to queries has been helpful too.
We truly value your support and look forward to continuing to meet your expectations. If there's anything else you need, we're just a message away!
Great, helpful & quick service
Great, helpful & quick service to resolve my query
11 de outubro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your review.
Issue with delivery solved efficiently
Thanks for being so polite and resolving issue so quickly Sophie
4 de outubro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your kind words! We're so pleased to hear that you found our service helpful and quick in resolving your query. Providing great customer service is a top priority for us, and it's fantastic to know we met your expectations.
Excellent product and next day…
Excellent product and next day delivery. Very pleased and would certainly recommend.
3 de outubro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your glowing review! We're delighted to hear that you're pleased with the product and that our next day delivery met your expectations. Your recommendation means a lot to us!
great service and advice from Nicola
great service and advice from Nicola - a real credit to the company
30 de setembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words and for taking the time to leave us this wonderful review! We're thrilled to hear that you've had a great experience with our customer service member Nicola - she is a superstar!
Fast and helpful customer service as…
Fast and helpful customer service as always
27 de setembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words and for taking the time to leave us this wonderful review! We're thrilled to hear that you've had a great experience with our customer service. Your support means a lot to us, and we're always here to help if you need anything in the future
Excellent customer service
2 orders from Philip Harris had one item missing each. Immediate resolution and the missing items sent the same day. Excellent
25 de setembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your feedback! We're glad we could quickly resolve the issue and get your missing items to you right away. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with, feel free to reach out!"
Great service
Easy to use website and a quick delivery. One item was missing but this was soon rectified and a replacement was despatched the same day.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for this review Karen. We truly appreciate your feedback and look forward to serving you again in the future!
Very prompt response to all enquires
Very prompt response to all enquires, no fuss.
Reported a broken piece of glassware within my latest purchase, resolved within a hour, new item dispatched.
Great customer service.
19 de setembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for this review Ann. We truly appreciate your feedback and look forward to serving you again in the future!
Excellent customer service
Excellent customer service, I have ordered a chemical which I was looking to use for an experiment in the same week. Lovely team member I was speaking to, raised the order almost straight away, and had it delivered on the agreed date, within short turn around time which is amazing. Thanks to Leanne.
12 de setembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words! We're thrilled to hear that our team, especially Leanne, could assist you promptly and ensure your order arrived on time for your experiment. We always strive to provide excellent customer service, and it’s great to know we hit the mark for you.
We truly appreciate your feedback and look forward to serving you again in the future!
Great customer service
Great customer service. I emailed that the glue I purchased wasn't full. I received a response in under 24 hours and a replacement is on its way. Excellent
11 de setembro de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your feedback! We're glad to hear that we could quickly resolve the issue with your glue and get a replacement sent out. We always aim for fast, helpful service, and we're happy we could meet your expectations.
If you need anything else in the future, don’t hesitate to reach out. We appreciate your support!
Faulty item replaced without question
I raised an enquiry about whether a small item could be replaced when it became faulty after a few months. Although I was only able to give outline information about the original order, the enquiries team sourced the relevant information and arranged a replacement the same working day. It was a small, inexpensive item but, as school budgets are straining, I'm delighted to receive a replacement. I have full confidence in the company to address any concerns I raise.
30 de agosto de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team, and we're glad we could help by arranging the replacement quickly. At Philip Harris, we understand how important it is for schools to make the most of their budgets, and we're committed to providing the support you need, whether it's a small item or a larger order. If you have any further concerns or questions, please don't hesitate to reach out. We're always here to help!
Ruth was very helpful and resolved our…
Ruth was very helpful and resolved our query very quickly and efficiently.
1 de agosto de 2024
Avaliação não solicitada
Resposta da Philip Harris
Thank you for your kind words! We're delighted to hear that Ruth was able to assist you quickly and efficiently. Providing helpful service is our top priority, and it's great to know that Ruth delivered. If you have any more questions or need further assistance, we're always here to help!
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