Phillips & Cohen Associates (UK) Ltd. Avaliações 

I have found the call handlers very supportive through out my call regarding my husbands account after he sadly passed away

A friend died estranged from her father and daughter, so I notified utilities, etc.
I then started to receive daily harassing phone calls from this bunch of money grabbing leeches.
Despite contacting them both by phone and email that I am not executor or administrator of estate.
I am out of pocket for almost £3000 having covered cost of funeral.
These money grabbing leeches continue to harass me I was tempted to pay £40 amount outstanding but feared further harassment if I pay off one account do they then want me to clear all her debts. Once again I was only her friend, but, they seemed deaf.
As they say no good deed goes unpunished.

Very understanding, very empathetic and have been very patient with me.

I was spoken to with respect and consideration of my circumstance and found the whole conversation very helpful and reassuring. Thank you.

Donna’s customer service was very good. She answered al of my questions, and was very straight forward in her responses.

The gentleman I spoke with was very helpful understanding and very polite in fact gave me a reassurance

Very helpful and a pleasure to talk to.

Unfortunately I can’t remember the ladies name but she explained everything clear, understandable and explained all options I could could contact them with if I needed any future help. Very professional.

The gentleman was very kind, he explained everything to me and and treated me with empathy and respect on the loss of my husband.

Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Made a difficult phone call so much easier. Please pass on my thanks again to Donna

Malcom was lovely

Dealing with accounts for a deceased friend.
The agent was nothing short of brilliant.
Very sympathectic and understanding and showed great empathy.
Very well done to the agent involved

Spoke to 2 different gentleman and both were extremely polite and very helpful

amazing team showed a lot of compassion. helped me after loosing my husband. lovley professional people thank you so much well done.

Lovely friendly staff,
Totally understands the situation that you are in.
Easy to talk to.

Very easy to talk to and explained everything to me in plain English

Excellent customer service from start to finish. Malcolm on the team spoke with incredible compassion, patience, and understanding. They took the time to listen to the situation and explained everything clearly. Their kindness and genuine willingness to help made a real difference today. It's refreshing to receive such professional and caring customer service. Thank you for your outstanding support.

I received a letter regarding my late Wife. I called the company aprehensive of what it was concerning. I spoke with a very nice Lady who appeared to be very knowledgeable and helped me reach a satisfactory outcome.
The Lady's manner was very calm and reassuring. She offered her condolences, which was nice and I appreciated it. I can't think what else to say, apart from, I would like to thank the Lady for being so nice and putting my mind at rest.

Thank you

Efficient and kind after the death of my husband in helping dealing with his estate.

Lovely lady. But I am currently abroad and had to call her back BUT the phone number will not work on Viber.
I am dealing with my sons estate so need another telephone number / whatsapp/ email to discuss the problem please