Photobook Singapore Avaliações 

707
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I almost missed the submission deadline for my photobook, but thanks to the easy-to-use Photobook app and its convenient editing, cropping, and layout features, I was able to complete and submit m... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have about 10 photobooks at home, with 1 book ordered yearly. Tried both the softcover, hardcover and also various sizes for my needs. Great way to preserve memories for the family as easy to lose d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have been using photobook for over 10 years now. In the age where pictures are often overloaded on the phone and sometimes forgotten. Glad to have this reliable source; Photobook that has pretty ready... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tried Photobook and the experience turned out to be so simple and seamless. The Photobook paper quality also turned out to be superb! The templates were easy to use and the uploading process was st... Ver mais

Detalhes da empresa

Escrito pela empresa

Photobook Singapore is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Singapore operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

707 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(707)

75 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, the photobook was amazing. Service was excellent as well, submitted my request for urgent delivery and received it right before Valentine's day. Will definitely ordered it again.

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

One of the better photobooks provider

One of the better photobooks provider with easy to use editor. Repeated customer. Although it could have better if can default discount bundles with shipping included so customer don’t need guess or get surprised when checking out.

7 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love Photobook !

Not my first time ...have been ordering through photobook from past 6 years Very convenient and fast ...can edit our own book just the way we like it , has numerous options and I am very happy
Will keep on ordering more photonooks in future!

6 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good services re the extension of paid vouchers

My recent contact with photos looks was most encouraging. My vouchers were expired but just an email to the photobooks team, they were immediately extended .
Just one suggestion to photobooks, can extend the duration of the paid voucher to at least 6 month or a year? 3-month duration voucher is too short for busy days.
Thanks

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am a new user

I am a new user . Truly had fun designing my own Photobook on my family travel. The on line editor is easy to use and there is a lot of flexibility. It was a delight to receive the physical book as the finished product is excellent .

30 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great quality photobook.

Would be great if can do the 12x 12" photobook offline. The features are easier to use offline.
Do provide the cost for additional pages live as well.

Otherwise all good!

28 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Failed in delivery timeline promise

Placed an order on 4 Jan for a photobook. The intent was to present it as a gift, to someone special, over dinner on 10 Jan 2025.

Paid extra for “super rush” which has a delivery promise of 3 to 5 business days, which met my desired timeline then.

Based on DHL and progress updates from photobook, it was ready for pick up on 7 Jan, as per shipping info provided. This was confirmed with photobook’s customer service via whatsapp on 8 Jan.

DHL only picked the order up on 10 Jan from Malaysia and the intended recipient only received it on 14 Jan after a change to the recipient’s address directly.

To highlight to anyone who intends to order from photobook:
1. While their online editing tool is easy to use, do take note their printing is in Malaysia despite their numerous country specific websites.
2. Do not take the timeline given as gospel truth. My order took 7 business days to deliver despite promised 3-5 days.
3. Cannot vouch for the quality as I had no opportunity to vet before the recipient receives it.

The entire process was very stressful as I was checking in with their customer service daily. Right up to 9 Jan, photobook still painted the picture that the delivery will be on time and cited DHL online tracker is not real time. Not recommended for Singapore customers unless you order way in advance.

14 de janeiro de 2025
Avaliação não solicitada
logotipo da Photobook Singapore

Resposta da Photobook Singapore

Hi Fabian, please accept our apologies for the delay of your order. We understand how important this item was for you and we failed to meet your expectations. Necessary actions were made to help expedite the order and provide with alternative options to ensure that it will be delivered according to the shipping lead time indicated on the shipping method you have selected. In line with this, a refund in the form of store credit has been processed to return the paid amount for the shipping fee. Your recent experience with us is not typical of the service we wish to provide you and we hope to serve you better in the future. For further assistance, please check our email sent with ticket ID 73079.

Meanwhile, yes, our production facility is located in Malaysia and we ship globally. Photobook Singapore is part of the Photobook Worldwide group and we have different country website to cater the currency of each country. Thank you.

Avaliado com 5 de um total de 5 estrelas

Consistent quality

I have been using photobook singapore for over 10 years. Their quality has been consistent. Customer service is prompt and helpful. Delivery is fast.

12 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is my 1st time using photobook

This is my 1st time using photobook. The customer service is good as they response very fast to my queries on the art work and payment mode. I enjoyed the promo code that they offer. Will use their service again.

11 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great new features

Have been using photobook to create lasting memories for my overseas family vacations and special occasions. The AI feature and the digital link made it so much easier now to create and share my treasured moments.

5 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful photo book every time

Have been using photobook.sg to do my yearly family photo book for many years. It has gotten easier to use over the years and more user friendly. The product always comes out great!

17 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the Photobook of my family vacation to Japan

Have been using Photobook for the last 8 years to document my family’s vacations. Their online software to create our photobook is very easy to use and flexible to allow maximum creativity.

The lead time from submitting our order to receiving the physical copy is relatively short.

The quality of the book; the covers, the binding and the paper is superb. The colour of the photos is a close match to the photo and the printing quality is high.

I am very satisfied with the service and product.

16 de janeiro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais