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PhotoDecor Limited Avaliações 

2.451
•
O TrustScore é 5 de um total de 5

5,0

Loja de pôsteres e gravuras
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'm always nervous selling on Ebay but, honestly, PhotoDecor couldn't have made it an easier or more pleasant transaction. Having accepted my price, payment was immediate, but perhaps most remarkably,... Ver mais

Avaliado com 5 de um total de 5 estrelas

“Excellent experience from start to finish. Sold my Nikon camera kit and the whole process was smooth and professional. Fast payment, great communication throughout, and a genuinely nice company to de... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently sold my camera to this buyer and had a really smooth experience from start to finish. Payment was made quickly as agreed, and everything went exactly as discussed with no issues at all. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a Sony camera from me on eBay and was an absolute pleasure to deal with. Communication was prompt and clear throughout, arranged their own courier which made the whole process effortless, and e... Ver mais

Detalhes da empresa

  1. Loja de pôsteres e gravuras

Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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5,0

Todas as avaliações

(2.451)

870 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Photodecor lie

I sold them my fully working nikon d700 via eBay, they then requested a refund and returned the camera stating that the lens would not mount to the camera, the lens had a lug broken off and the shutter on the camera was broken,
So they returned the camera and received a refund leaving me negative feedback for the above reasons.
I received the camera back this morning and there is nothing wrong with it, the lens mounts fine and the shutter definitely works, I told them this and they called me a liar. Well the unboxing video is on YouTube for all to see

5 de maio de 2026
Avaliação não solicitada
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Resposta da PhotoDecor Limited

This review is exceptionally misleading and omits several key facts.

At no point did we ever state the camera shutter was faulty. That claim has simply been invented after the event.

The issue raised was that the supplied lens had one of the rear mounting lugs physically broken/missing. The original listing described the item as “fully working” and did not disclose this damage anywhere.

We emailed the seller clearly explaining the issue with the lens mount. There was never any mention from us that the camera itself was broken. We were subsequently advised by the seller to return the item.

After the return, the seller then acknowledged in messages that the lug was indeed missing and later amended the relisted advert to include this defect — confirming the exact issue we originally raised.

No negative feedback was ever left by us despite what is claimed above, which is yet another inaccurate statement within this review. The seller currently only has one eBay feedback, and we deliberately chose not to leave negative feedback as we initially believed this to be a simple oversight. Once the lens was finally checked properly, the seller did amend the relisted advert to correctly disclose the missing rear mounting lug.

It is also worth noting that the review refers to “James”, despite all communication throughout the transaction being with “Alexander”.

What is disappointing is that instead of simply accepting the undisclosed fault and resolving matters professionally, abusive accusations via email and texts were later directed towards our staff after the item had been returned.

We repeatedly asked the seller to physically inspect the rear lens mount itself, as the missing lug was clearly visible. Once this was finally checked and acknowledged by Alexander, the relisted advert was amended accordingly by him to disclose the defect we had identified from the outset.

We deal with used photographic equipment daily and simply reported a genuine physical fault with the item received. Nothing more.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Fantastic experience with this PhotoDecor. Communication was quick and polite, payment was immediate, and the whole process was effortless. Highly recommended

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really great buyer to deal with

Really great buyer to deal with. Friendly, responsive, and paid quickly. Everything went smoothly with no issues at all. A pleasure to transact with and would happily recommend to others.

19 de março de 2026
Avaliação não solicitada

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