Pi Supply Avaliações 

186
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company took my order in June 2021. Today is 1st of July 2024 and I have just had a verdict by a JUDGE for these scam artists to give me my money back. Take them to the small claims court... Ver mais

Avaliado com 1 de um total de 5 estrelas

Quite possibly the worst run family company I have ever experienced, lies , cheats, no respect for law or legislation, held money for two years,ignoring requests for refund claiming “ bespoke item” wh... Ver mais

Avaliado com 1 de um total de 5 estrelas

Shocking service , item ordered over 2 years ago . Arrived faulty , on trying to contact customer services emails are just ignored or passed on to other staff memebers which aren’t able to resolve .... Ver mais

Avaliado com 1 de um total de 5 estrelas

Be careful because this company operates under many different names, using smaller branch companies that they own. One of them is "Nebra Ltd" which I bought a hotspot device from that was dead on arri... Ver mais

Detalhes da empresa

  1. Loja de Informática
  2. Loja de Baterias
  3. Loja de computadores e acessórios
  4. Loja de peças e componentes eletrônicos

Escrito pela empresa

Pi Supply is an intelligent power switch for the Raspberry Pi computer. We have just been successfully funded on Kickstarter here - http://kck.st/UVBXTE and you can also now purchase a Pi Supply from - http://www.pi-supply.com


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

186 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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2,0

Todas as avaliações

(186)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Service

Great service - Just bought a pi keyboard and mouse on Amazon - I actually ordered a German keyboard by accident ,noticed and contacted Jacqui who was super helpful and managed to stop my original order before it went out and replace it with a uk one and saved me the hassle of returning etc ....

5 de setembro de 2019
Avaliação não solicitada
logotipo da Pi Supply

Resposta da Pi Supply

Thanks glad we could help

Avaliado com 5 de um total de 5 estrelas

Good products and excellent service

I have their Amp and DAC HATs, which are good quality and easy to use. Support for ad hoc interfacing issues has been extremely good.

30 de agosto de 2019
Avaliação não solicitada
logotipo da Pi Supply

Resposta da Pi Supply

Thank you Phil

Avaliado com 1 de um total de 5 estrelas

Very poor customer service

Very poor customer service
I received one correct item and three incorrect items in my delivery and received no response to emails trying to rectify the issue. I would not recommend shopping with Pi Supply.

- In your response you miss-spelled my name and said I should have emailed you, despite my review clearing stating that I emailed you multiple times and got no response. You're RIDICULOUS!!!

28 de junho de 2019
Avaliação não solicitada
logotipo da Pi Supply

Resposta da Pi Supply

Joseph I wish you had emailed us regarding your problem as it could easily have been rectified - we could not find any emails from you unfortunately. Many apologies if you got the incorrect items, mistakes do sometimes happen in the warehouse but we are always willing to resolve these problem.

We are more than happy to rectify the situation if you can get in contact with us at sales@pi-supply.com

Jacqui
Pi Supply

Avaliado com 4 de um total de 5 estrelas

Problem of missing order resolved

Update: Shortly after after having posted my original rating, Pi Supply contacted me and promptly rectified the situation and express-mailed me the wayward order to my full satisfaction. I have therefore updated my rating accordingly.

It's still a mystery to me why I never received replies to my multiple queries concerning this order (only ticket numbers), but hopefully it'll never happen again.

Original posting:

Caveat Emptor

Pi Supply at the moment has unbelievably poor sales and customer service. I placed an order with them on on 18 March, and have neither heard nor received anything aside from the invoice acknowledging the purchase and payment. Nor has Pi Supply responded to two mails sent to them the matter.

I have purchased from Pi Supply before without incident, so I'm not sure of what is going one here.

21 de junho de 2019
Avaliação não solicitada
logotipo da Pi Supply

Resposta da Pi Supply

Hi Peter,

I'm very sorry to hear about your issue and I'm very keen to resolve this for you and turn this review around. I'm glad to hear your experiences in the past have been positive but not that this has been tarnished due to a bad experience here.

Unfortunately I'm unable to locate an order on the 18th March from somebody in the name of Peter so I'm struggling to work out who to contact!

Could you please email me directly (aaron@) with your order number and any other information and I'll be more than happy to assist you.

Thanks,
Aaron

Avaliado com 4 de um total de 5 estrelas

Decent!

Decent! I'm really satisfy about the customer service.

28 de maio de 2019
Avaliação não solicitada
logotipo da Pi Supply

Resposta da Pi Supply

Hi there,

I noticed you gave us 4 stars but said you were really satisfied.

I just wondered what we could have done to get us to 5 stars?

Thanks,
Pi Supply

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I'm really satisfy about the customer service. I had a problem with a faulty PSU. I sent it back so they could test it and confirm my diagnosis.
It was a bit long but in the end they sent me a new PSU and refunded postage costs.
They even gave me back a cable I sent back by mistake (not bought with the PSU)

Thank You !

28 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good Product

Re: Purchase of Pi-Hole ad-blocker.
I had *my fault* a little bump on ordering because I gave them the wrong cell phone number. But that was happily resolved, and once fixed, the shipment arrived shortly.
Now, consider the product Pi-Supply provides as a 'fully-installed kit'. Yes, you can take an old PC, install Ubuntu, and go to github for the software. Have at it... Instead, I choose Pi-Supply to provide me an excellent case, Raspberry Pi, and all the software loaded and configured.
I had it up and running within 5 minutes, and most of that was spent checking the Cat-5 cables. Everything done via a web-browser interface... Even Mac users could figure it out!
I ended up with a small, quiet , pack of card sized, black box neatly sitting alongside my satellite modem. [disclaimer: while the unit came with an Ethernet cable, I purchased a shorter one for maximum tidiness].
I have since then been surfing their web-store, and next time I need something special, they will indeed be the vendor I choose.

5 de agosto de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great service!

Great service!! Thanks

21 de julho de 2018
Avaliação não solicitada
logotipo da Pi Supply

Resposta da Pi Supply

Hi there,

I noticed you gave us 4 stars but said you were really satisfied.

I just wondered what we could have done to get us to 5 stars?

Thanks,
Pi Supply

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

I have been buying from Pi Supply for the last few years. I cannot fault them - competitive pricing and super fast delivery.

18 de maio de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

I’ve bought from Pi Supply for a number of years and have always found the products to be excellent and service to be exemplary.

4 de maio de 2018
Avaliação não solicitada

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